Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Power BI Data Analyst

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Jul 30, 2025

Ability to work directly with data visualization tools (i.e.-Microsoft Power BI), data mining, business analysis, modeling, visual display, dashboard design and…

Production Operator (Filler) / Relief Driver (CDL A w/Hazmat)

Company: Airgas, Inc.

Location: San Antonio, TX

Posted Jul 29, 2025

Must have one (1) year of prior Class A or B professional driving experience within the last five (5) years and a clean driving record to include no more than…

Lead Data Analyst / Scientist

Company: Net Power LLC

Location: Houston, TX

Posted Jul 29, 2025

You will be responsible for developing reports, designing dashboards, investigating test data to support failure analysis, developing algorithms, performing…

Lead Janitor

Company: ABM Industries

Location: Houston, TX

Posted Jul 30, 2025

The ideal candidate will have strong leadership skills, attention to detail, and the ability to ensure a clean, safe, and welcoming environment for all staff…

OPSEC Technical Analyst

Company: Govcio LLC

Location: San Antonio, TX

Posted Jul 30, 2025

Learning & Development platform, to include certification preparation content. May provide computer forensic and intrusion support to high technology…

CSR - Customer Service Representative

Company: Employnet

Location: Irving, TX

Posted Jul 30, 2025

Associate or bachelor’s degree in business, Communications, or related field preferred. Minimum of 1-2 years of customer service experience, preferably in the…

PRN Hospital Pharmacist

Company: Cardinal Health

Location: Round Rock, TX

Posted Jul 30, 2025

IV certified or ability to obtain certification. Licensed, “good standing” pharmacist in the state of Texas required.

Enterprise Monitoring Analyst

Company: Tyto Athene, LLC

Location: San Antonio, TX

Posted Jul 30, 2025

AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred. Accurately log, ticket, and own/escalate incidents resulting from…

Assistant Project Manager

Company: TDIndustries

Location: Houston, TX

Posted Jul 30, 2025

Works in the field with production crews to gain an understanding of life on the job site and to learn more about mechanical systems including plumbing,…

Senior Project Manager for Turnkey Projects

Company: EMD Electronics

Location: Austin, TX

Posted Jul 30, 2025

Bachelor's degree in chemical engineering, mechanical engineering, electrical engineering, construction management, project management, or a related technical…

Box Truck Driver

Company: P&K Logistic Solutions Group LLC

Location: San Antonio, TX

Posted Jul 30, 2025

Valid *driver’s license* with a *clean MVR and clean background *. Proficient in *driving large or oversized vehicles*.

Residential House Cleaner

Company: Reimaging Enterprises LLC

Location: San Antonio, TX

Posted Jul 30, 2025

A valid driver's license may be required for travel between job sites. The ideal candidate will be responsible for maintaining cleanliness and sanitation in…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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