Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Unarmed Retail Security Officer

Company: Marksman Security LLC

Location: San Antonio, TX

Posted Oct 02, 2025

Patrol the interior and exterior of the property and several buildings to observe and identify potential safety risks, security risks and undesirable conditions…

Experienced Bathroom Remodeling Contractor - 1099

Company: ZINTEX Remodeling

Location: Austin, TX

Posted Oct 01, 2025

Valid driver’s license with reliable transportation and a clean driving record. \*\*Must have truck, box truck, full-size van, or enclosed trailer to transport…

MDU Project Director (Telecom/Fiber)

Company: TAK Broadband

Location: Houston, TX

Posted Oct 02, 2025

Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving. 401(k) with Company Match!

Cabinet Field Service Manager

Company: Wisenbaker Builder Services, Inc.

Location: Coppell, TX

Posted Oct 02, 2025

As a Field Service Manager, you’ll be trusted to deliver flawless adjustments, solve problems in the field, and make the new homeowners smile when they see…

System Vulnerability Analyst (Level I-IV)

Company: BTS Software Solutions

Location: San Antonio, TX

Posted Oct 02, 2025

In addition, may include computer of information systems design/development, programming, information/cyber/network security, systems engineering, and/or…

Custodian

Company: Bexar County

Location: San Antonio, TX

Posted Oct 01, 2025

Performs general, routine custodial duties, to include dusting, mopping, vacuuming, sanitizing, cleaning restrooms/kitchens, and restocking of supplies as…

Bulk Driver - CDL A- Northpoint- Days

Company: Coca-Cola Southwest Beverages

Location: Houston, TX

Posted Oct 02, 2025

Coca-Cola Southwest Beverages LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race,…

Welder

Company: OnePointe Solutions LLC

Location: Elgin, TX

Posted Oct 02, 2025

Basic understanding of design techniques, principles, and tools necessary for the precise production of technical plans, drawings, models, and blueprints.

Cabinet Field Service Manager

Company: Wisenbaker Builder Services, Inc.

Location: Schertz, TX

Posted Oct 02, 2025

As a Field Service Manager, you’ll be trusted to deliver flawless adjustments, solve problems in the field, and make the new homeowners smile when they see…

Sous Chef

Company: Tradition Senior Living

Location: Dallas, TX

Posted Oct 02, 2025

The Sous Chef will also be responsible for managing the kitchen staff, ensuring that all food is prepared in a timely manner, and maintaining a clean and…

Digital Application Engineer (7670)

Company: Advantest

Location: Austin, TX

Posted Oct 02, 2025

Understanding of quality metrics in test methods and data analysis tools like CP, CPK. Clearly communicate Advantest's strengths, solutions, and roadmap…

SOUS CHEF

Company: Eurest

Location: San Antonio, TX

Posted Oct 01, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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