Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Human Resources Assistant (Office Automation)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Dec 07, 2024

The Office of Chief Counsel at the IRS is recruiting dedicated individuals to serve taxpayers with integrity and provide legal advice on internal revenue laws. The position of Human Resources Assistant (Office Automation) requires specialized experience or education substitution. For GS-05, experience includes creating and maintaining records, charts, databases, and reports, while for GS-07, it involves applying HR development principles and using HR automated systems. The role offers telework opportunities, flexible schedules, and a comprehensive benefits package. The position requires a U.S. citizenship, a 1-year probationary period, and personnel vetting including background investigation.

Emergency Management Specialist (Federal Coordinating Officer)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Dec 07, 2024

This text announces a 4-year temporary position under FEMA's Incident Management Assistant Team (IMAT) Program. The role, Emergency Management Specialist (Federal Coordinating Officer) at the IT-05 level, requires a U.S. citizen with a Top Secret/SCI security clearance. The position involves leading large-scale emergency response teams, coordinating disaster responses with various government entities, building partnerships with diverse stakeholders, and managing budgets. Travel and on-call work during emergencies are required. The salary range is $72.38 to $91.95 per hour, including locality pay.

Supervisory Recreation Fee Technician

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 20, 2024

This job announcement is for a six-month seasonal position with potential for extension based on weather, project needs, or funding. The anticipated start date is between March-July 2025. U.S. citizenship is required, and the appointment is subject to a background check. The role involves leading and training others in collecting fees, operating an electronic cash register, completing shift reports, and resolving remittance issues. The position may require on-call work, evenings, weekends, holidays, overtime, and shift work. Travel, uniform wear, and government vehicle operation may also be required. Qualifications include at least one year of specialized experience comparable to GS-07 level. Volunteer experience is accepted. The role offers a comprehensive benefits package.

Visitor Services Assistant

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 19, 2024

The job posting is for a Visitor Services Assistant role in National Parks, starting from March-July 2025. The position involves answering questions, offering guidance, monitoring sites, and maintaining relations with partners and concessions. The first 150 applicants will be considered, with applications due by 11:59 EST on 12/22/2024. U.S. Citizenship is required, and the role may involve on-call work, wearing a uniform, and operating a government vehicle. Qualifications include clerical or office experience, or relevant education. The role offers a comprehensive benefits package.

Supervisory Credit Union Examiner - Open to all U.S. Citizens

Company: Other Agencies and Independent Organizations - National Credit Union Administration

Location: Multiple Locations

Posted Dec 07, 2024

The National Credit Union Administration (NCUA) is ranked #9 for the 2023 best places to work in the Federal government (mid-size agencies). A job opening is available for a Supervisory Credit Union Examiner in the Southern Region. The role requires U.S. citizenship, suitable background adjudication, and a probationary period. Specialized experience is necessary, with at least one full year of experience equivalent to the CU/GS-13 level for the CU-14 level, and one full year of experience equivalent to the CU/GS-14 level for the CU-15 level. The resume must provide specific details on how experience meets the requirements. No educational substitution is allowed. The position offers a comprehensive benefits package and potential for career ladder promotion.

Management and Program Analyst, GS-0343-11/12/13 FPL GS-13 (DEU)

Company: Department of Education - Federal Student Aid

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job vacancy for Telework eligible positions in Federal Student Aid, located in Washington, DC and various regional offices. The role involves awarding billions of dollars in federal student aid funds. Requirements include US citizenship, Selective Service registration for males 18 and over, and completion of a one-year probationary period. The position is telework eligible, subject to agency policy and supervisor approval. Specialized experience or education is required, depending on the grade level. Knowledge, skills, and abilities such as data analysis, project management, and stakeholder communication are essential. The role does not require financial disclosure and is non-essential for federal government closures. Benefits include family-friendly policies, telework, and potential incentives like relocation and student loan repayment.

Medical Supply Technician (Sterile Processing)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job posting for Medical Supply Technicians at a U.S. medical center. The role involves sterilization activities, preparation, supply items, and decontamination of reusable medical equipment. Requirements include U.S. citizenship, proficiency in English, and potential for a probationary period. Qualifications include six months of relevant experience or education, with preference for Level II certification and/or IAHCSMM. The position is at the GS-6 level, full performance level. Physical requirements involve working in various settings, handling heavy equipment, and dealing with contaminated materials.

Criminal Investigator (Special Agent)

Company: Department of Homeland Security - U.S. Secret Service

Location: Multiple Locations

Posted Dec 20, 2024

The text describes the role of a Special Agent in the U.S. Secret Service, detailing the job requirements, qualifications, and benefits. The position offers a competitive salary with promotion potential, and includes intensive training, mandatory firearm proficiency, and the possibility of overseas assignments. Qualifications include U.S. citizenship, a valid driver's license, and specific physical and mental health standards. Applicants must pass various assessments, including a physical abilities test, and a background investigation for a top-secret security clearance. The role offers a comprehensive benefits package.

Wildland Firefighter (Fuels Management) - Direct Hire Authority

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Dec 07, 2024

The text is a job advertisement for direct-hire positions with the Bureau of Land Management (BLM) in Canon City, CO and Craig, CO. The positions require U.S. citizenship, no active real estate license, and passing a background investigation. Candidates must meet specific physical fitness and medical requirements, and be prepared for overtime and shift work during peak fire season. Specialized experience is required, with examples provided for GS-09 and GS-11 grade levels. A selective placement factor applies for GS-11, requiring certain National Wildfire Coordinating Group (NWCG) incident management qualifications. The role is a career ladder opportunity with potential non-competitive promotion to GS-11. Eligible employees may receive reemployment priority, incentives, and benefits.

General Pediatrician, Outpatient Practice – Various locations, NY

Company: Northwell Health Physician Partners

Location: Various locations, NY

Posted Dec 19, 2024

The Department of Pediatrics at Cohen Children's Medical Center in New York is recruiting board-eligible/certified General Pediatricians for practices in Long Island City/Bayside, Queens, and Tuckahoe, Westchester. Cohen Children's, the largest pediatric teaching hospital in the region, treats over 230,000 children annually and is ranked top in New York State. As part of Northwell Health, the nation's largest academic medical center, successful candidates will enjoy a competitive salary, extensive benefits, and diverse lifestyle options in the New York metropolitan area.

Supervisory Emergency Management Specialist (Federal Coordinating Officer)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Dec 07, 2024

This text announces a temporary position under FEMA's CORE Program, which is not subject to Veterans Preference. The role is a Supervisory Emergency Management Specialist (Federal Coordinating Officer) at the IC-15 level, requiring a Top Secret/SCI Clearance. U.S. citizenship is mandatory, along with a clean background check. The position involves coordinating disaster response and recovery, leading large organizations, and managing budgets. Applicants must have at least one year of specialized experience equivalent to GS-14 level, and must not exceed 4 years, with potential extension. The role requires travel and deployment with little notice.

Supervisory Data Scientist (AI)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Dec 07, 2024

This job posting details a Supervisory Data Scientist (AI) position at various DLA Information Operations (J6) locations. The salary range varies by location, from $122,198 to $181,216. Requirements include U.S. citizenship, non-critical sensitive Secret Access, and completion of a favorable suitability or fitness determination. Qualifications necessitate a degree in mathematics, statistics, computer science, data science, or a related field, or equivalent experience. Specialized experience involves developing and directing comprehensive frameworks for testing AI system algorithms, models, data, bias, security, and performance. Supervisory experience is also required.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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