Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

INTERDISCIPLINARY

Company: Department of the Army - United States Army Futures Command

Location: Multiple Locations

Posted Dec 06, 2024

This is a public notice flyer for anticipated vacancies in an Interdisciplinary position. Applications cannot be submitted via this flyer; interested applicants must follow the 'How to Apply' section. The position may be filled with any of the listed occupations. Requirements include a Bachelors Degree in Engineering, specialized experience, and a Secret Security Clearance. The role involves leading an integrated product team and managing acquisition or R&D efforts. The position is subject to a three-year probationary period and requires submission of a Financial Disclosure Statement.

Recreation Fee Technician (Courier)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

Sequoia and Kings Canyon National Parks typically start their seasonal entry-on-duty period in April, though this can vary due to weather, project needs, or funding. The parks are currently accepting applications for the first 50 eligible candidates, with a cut-off date that may precede 12/09/2024. U.S. citizenship is required, and applicants must pass a background check. The role involves operating a motor vehicle, wearing a uniform, and potentially working evenings, weekends, holidays, and overtime. Applicants must be at least 18 years old, or 16 with certain exceptions. Poor air quality, particularly high ozone levels, is a concern during summer months. Qualifications include specialized experience, education, or a combination of both. Volunteer experience is also considered. Federal employees with special priority selection rights under CTAP or ICTAP are eligible but must meet specific criteria.

Economist (Health)

Company: Department of Health and Human Services - Centers for Medicare & Medicaid Services

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for an Economist (Health) position in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare and Medicaid Innovation (CMMI), Research and Rapid Cycle Evaluation Group (RREG). The role involves conducting economic analysis of healthcare financing issues and assessing their impact on CMS programs, healthcare sector, and national, state, and local economies. U.S. Citizenship or National status is required. Qualifications include at least one year of specialized experience in conducting studies of cost, use, or outcomes of programs or services, applying statistical, econometric, or financial economic techniques, and preparing written documents for stakeholders. A Ph.D. or equivalent doctoral degree can substitute for experience. Transcripts are required to verify educational requirements. The position offers a comprehensive benefits package and flexible working arrangements.

Health Insurance Specialist (Release Manager)

Company: Department of Health and Human Services - Centers for Medicare & Medicaid Services

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for a Health Insurance Specialist (Release Manager) position in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS). The role involves overseeing, managing, and coordinating the quarterly health insurance shared system release process. The position requires at least one year of specialized experience equivalent to the GS-12 grade level in the Federal government. Qualifications include overseeing the health insurance shared system release process, serving as a lead or technical expert to resolve system release issues, and developing standards for system compliance. The job does not have an education qualification requirement. It offers a comprehensive benefits package and flexible working arrangements.

Security Guard

Company: Department of the Army - United States Army Installation Management Command

Location: Multiple Locations

Posted Dec 06, 2024

The text describes a job opening for a position within the U.S. Army Installation Management Command (IMCOM). The role involves day-to-day operations of Army installations and requires various qualifications and conditions of employment. These include obtaining a Secret security clearance, working shifts including evenings, nights, weekends, and holidays, and undergoing regular medical exams. The position may be designated as Mission Essential and requires proficiency in using firearms, passing annual Physical Agility Tests, and maintaining various certifications. The job is open continuously, and eligible candidates may receive recruitment and relocation incentives. U.S. citizenship is required, and a one-year trial period may be necessary.

Economist

Company: Department of Health and Human Services - Centers for Medicare & Medicaid Services

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for a GS-13 Economist position in the Department of Health & Human Services, specifically in the Centers for Medicare & Medicaid Services, Center for Medicare and Medicaid Innovation, Research and Rapid Cycle Evaluation Group. The role involves performing economic analysis of healthcare financing issues and assessing their impact on CMS programs, the healthcare sector, and economies. To qualify for the GS-13, applicants must have at least one year of qualifying specialized experience equivalent to the GS-12 grade level, including designing predictive models, applying economic techniques, and presenting research summaries. A degree in economics with specific course requirements is mandatory, and transcripts are required at the time of application.

CONSTRUCTION CONTROL REPRESENTATIVE

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Dec 06, 2024

This is a Direct Hire Authority (DHA) solicitation for a position in the competitive service. The role functions under the Resident Engineer, assigning work based on priorities and construction requirements. The position requires a valid driver's license, potential for up to 25% business travel, and the possibility of a Hazardous, Toxic, and Radioactive Waste (HTRW) physical examination. Outdoor work in various weather conditions and physical mobility are required. Specialized experience is needed for GS-11 and GS-12 levels, involving tasks like interpreting plans, communicating with contractors, managing projects, evaluating construction methods, preparing cost estimates, and negotiating contractual agreements.

Housing Program Specialist

Company: Department of Housing and Urban Development - Assistant Secretary for Public and Indian Housing

Location: Multiple Locations

Posted Dec 06, 2024

The Department of Housing and Urban Development (HUD) is seeking candidates for the position of Assistant Secretary for Public and Indian Housing. The role requires U.S. Citizenship or National status, a probationary period, and a successful background investigation. Specialized experience is needed, including providing recommendations on low-income housing programs, developing standards, and communicating changes to stakeholders. The position is exempt from the Fair Labor Standards Act and offers a comprehensive benefits package.

Attorney (Corporate and Postal Business Law - Pricing & Product Support)

Company: Other Agencies and Independent Organizations - U.S. Postal Service

Location: Multiple Locations

Posted Dec 06, 2024

The United States Postal Service is advertising for an attorney position, offering telework opportunities and a competitive benefits package. The role involves preparing legal documents, providing legal advice, litigating cases, and conducting legal research. Key requirements include U.S. citizenship, a Juris Doctorate from an ABA-accredited law school, membership in a state bar, and at least 3 years of legal practice experience. The salary is based on experience and postal pay policies, with excellent benefits including health insurance, retirement plan, and flexible scheduling.

Recreation Aid NF-01

Company: Department of the Army - Army Installation Management Command

Location: Multiple Locations

Posted Dec 06, 2024

The text announces vacancies at Cole Park Golf Club. It's a flexible position (0-40 hours) with no eligibility for NAF Employee Benefits Plans. No experience is required, but six months of customer service experience is highly preferred. The role involves working various shifts including days, evenings, weekends, holidays, and special events. Direct Deposit and Social Security Card are required. The position is open worldwide, including for Military Spouse Preference and Involuntarily Separated Military Preference candidates. PCS costs are not authorized, and Sunday premium pay may be authorized by the Garrison Commander.

Housing Program Specialist

Company: Department of Housing and Urban Development - Assistant Secretary for Public and Indian Housing

Location: Multiple Locations

Posted Dec 06, 2024

The Department of Housing and Urban Development (HUD) is seeking candidates for the position of Assistant Secretary for Public and Indian Housing. The role requires U.S. Citizenship or National status, a probationary period, and successful completion of a background investigation. Specialized experience is needed, including monitoring, review, and oversight of program compliance, policy review and development, and conducting oversight of program participants. Alternatively, a Ph.D. or equivalent doctoral degree, or a combination of education and experience, can be considered. The position is exempt from the Fair Labor Standards Act and offers a comprehensive benefits package.

Maintenance Worker (Trails)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

This position involves performing maintenance, repair, and construction of park trails at a sub-journeyman level. The duties include frequent overnight backcountry stays and require U.S. citizenship. Qualifications include knowledge of equipment assembly, repair, and maintenance, as well as the ability to interpret instructions and use measuring instruments. Volunteer experience is considered, and a driver's license is necessary as part of the job. The role involves working outdoors in various weather conditions and requires participation in safety training and behavior-based safety programs.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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