Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Wildland Firefighter

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Dec 06, 2024

The U.S. Fish and Wildlife Service is offering a supplemental pay increase of $20,000 or 50% of base pay per year, authorized under the Bipartisan Infrastructure Law and continuing resolutions. This key fire management position, categorized under the Interagency Fire Program Management (IFPM), requires prior wild land firefighting experience. The position involves fire prevention activities, operating wildland fire engines, and maintaining records. Qualifications include specific experience and training, with promotion potential. The role demands physical fitness and periodic medical examinations. Benefits include a comprehensive package, and telework is suitable in emergencies. A recruitment incentive of $5,000 is available for Othello, WA.

Biological Science Technician (Invasive Species)

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for a Biological Science Technician (Invasive Species) position, GS-0404-5. The salary varies by location and includes a 1.69% cost-of-living allowance. The role requires U.S. citizenship, a clean background check, a valid driver's license, and specific qualifications. Qualifications include one year of specialized experience in identifying invasive species, or a relevant degree, or a combination of both. Proof of education is required, and pass/fail courses may not be considered. Temporary employees may be eligible for health benefits after 90 days.

Summer 2025 Student Extern - Office of Public Engagement (OPE)

Company: Department of Commerce - Patent and Trademark Office

Location: Multiple Locations

Posted Dec 06, 2024

The USPTO Extern Program offers a transformative summer experience for high school, college, and law school students. Participants work closely with IP leaders, gaining valuable skills and professional experience. The unpaid, volunteer program celebrates and supports building the bridge between IP and accessibility for all. Eligibility requires U.S. citizenship, good academic standing, and passing a background check.

REALTY SPECIALIST

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Dec 06, 2024

The text describes a job posting for a Senior Realty Specialist role. The role involves managing real property for civil works projects, which may include acquisition, management, or disposal. The position requires specialized experience in real estate, including working with surveyors, title companies, and interpreting maps and surveys. Qualifications include a Master's degree or equivalent experience, or a Ph.D. for higher-level positions. The job is part of the Construction, Engineering and Infrastructure Career Field. It offers a competitive salary, recruitment incentives, and potential for non-competitive promotion. Benefits include a comprehensive package designed to make a federal career rewarding.

IT SPECIALIST (POLICY AND PLANNING)

Company: Department of Defense - Defense Health Agency

Location: Multiple Locations

Posted Dec 06, 2024

The text describes a job opening at the Defense Health Agency (DHA) in Falls Church, Virginia or San Antonio, Texas. This is a Direct Hire Solicitation with potential for salary and leave accrual negotiation for new federal employees. The role requires a Top-Secret security clearance, pre-employment and recurring background investigations, and consent to random drug testing. It's an Information Assurance Workforce position, necessitating IAT-III certification within 6 months. A one-year probationary period may be required. The IT Specialist (Policy and Planning) position demands one year of specialized experience in developing IT technical strategies, proposing new technology recommendations, and briefing leadership on information management. No educational requirement is specified.

Physician - Chief Health Informatics Officer

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 06, 2024

The text announces a job opening for a Chief Health Informatics Officer (CHIO) who will work between the Marion VA Health Care System and the John J. Pershing VA Medical Center. The role involves improving healthcare delivery through effective use of information and knowledge, refining clinical processes, developing decision support systems, and overseeing clinical information systems. The ideal candidate must be an MD or DO, proficient in English, and pass a background/security investigation. Additional requirements include U.S. citizenship, a full and unrestricted medical license, and completion of residency training. Preferred qualifications include board certification in Clinical Informatics or extensive experience in Informatics and direct patient care.

Biological Science Technician (NWRS)

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Dec 06, 2024

The text describes a job vacancy for a Biological Science Technician (NWRS) with a GS-0404-6 grade. The salary range varies by location, from $21.14 - $27.48 in Hamer, ID and Wells, ME, to $23.01 - $29.91 in Morris, MN. The position requires U.S. citizenship, a background investigation, and for males born after 12-31-59 to be registered for Selective Service. Qualifications include one year of specialized experience in tasks like conducting vegetation studies, applying herbicides, and capturing wildlife. Volunteer work is considered. Temporary appointments entitle only to the lowest step of the grade. Additional benefits include health benefits and career transition assistance plans.

Biological Science Technician (Habitat)

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Dec 06, 2024

This text describes a job posting for a Biological Science Technician (Habitat) position, GS-0404-5, with a salary varying by location. The role requires U.S. citizenship, a clean background check, and a valid driver's license. Qualifications include one year of specialized experience in plant care and wildlife censuses, or a relevant bachelor's degree. Proof of education is required, with specific guidelines for foreign education and pass/fail courses. Temporary employees may be eligible for health benefits. The job posting also mentions the Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) for eligible employees, and reasonable accommodations for applicants with disabilities.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Dec 06, 2024

This is a County Program Analyst position in a Shared Management Operation serving two counties. The selected applicant can choose their primary duty location between Stillwater County FSA Office in Columbus, Montana or Sweet Grass County FSA Office in Big Timber, Montana. Major responsibilities and qualifications are outlined, including education, experience, and specialized knowledge requirements. The position is a Title 7, Non-Federal, Non-Civil Service position, offering a comprehensive benefits package. Veterans' preference does not apply, and relocation expenses are not authorized.

Soil Conservation Technician

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for a position within a USDA Natural Resources Conservation Service field office in Arizona. The role involves assisting local Natural Resource Conservation Districts and working with landowners to review, assess, apply, maintain, and certify conservation practices under federal, state, and local agriculture programs. Requirements include US Citizenship or National status, Selective Service registration for males born after 12/31/1959, successful completion of a background investigation and fingerprint check, direct deposit setup, E-Verify employment verification, a valid state motor vehicle operator's license, and specific qualifications based on experience or education. The position offers a comprehensive benefits package and potential for career growth.

Maintenance Worker (Historic Preservation)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

This position involves performing routine maintenance and repair work on historic and prehistoric ruins and structures. Tasks include masonry, carpentry, plumbing, roofing, painting, and documentation. The role requires a U.S. citizen, background investigation, Selective Service registration, and a valid driver's license. The incumbent must wear a uniform, potentially use a government charge card, and may be eligible for government housing. Knowledge and ability in various trades and technical practices are essential. The role involves heavy to moderate physical effort, working in hazardous conditions, and requires following safety practices.

Biological Science Technician (Wildlife)

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Dec 06, 2024

The text describes a job vacancy for a Biological Science Technician (Wildlife) position, GS-0404-7, with a salary subject to locality and a 3.21% cost-of-living allowance (COLA) for Alaska. The role requires U.S. citizenship, suitability for employment, and registration for Selective Service for males assigned male at birth after 12-31-59. Qualifications include one year of specialized experience or one full year of graduate level education in a related field, or a combination of both. Proof of education is required, and pass/fail courses may not be considered if more than 10% of undergraduate coursework was taken on this basis. Temporary employees may be eligible for health benefits and leave administration. The position may be filled from applications received under this announcement in other U.S. Fish & Wildlife Service offices. Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) procedures apply.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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