Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Nursing Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 06, 2024

The VA Maine Medical Center and Clinics in various locations are seeking a full-time Nursing Assistant. The role involves working in diverse units including Emergency, Intensive Care, Mental Health, Primary Care, Sensory and Rehab, Geriatrics, Acute Care, and Operating Room. The position requires U.S. Citizenship, proficiency in English, and may necessitate a probationary period and background check. Qualifications include six months of general experience or one year of related education, with grade determinations based on experience and education. The role involves patient care, communication, and use of medical equipment. Benefits include competitive salary, paid time off, parental leave, child care subsidy, retirement plans, and comprehensive insurance.

Attorney (Employment Law)

Company: Other Agencies and Independent Organizations - U.S. Postal Service

Location: Multiple Locations

Posted Dec 06, 2024

The United States Postal Service is hiring attorneys for positions in multiple locations. Key requirements include U.S. citizenship, a Juris Doctorate from an ABA-accredited law school, and membership in good standing of a state bar association. Qualified applicants must have at least 3 years of legal experience, including litigating complex employment law matters. Additional benefits include health insurance, retirement plans, and flexible scheduling.

Senior Subject Matter Expert

Company: Other Agencies and Independent Organizations - Election Assistance Commission

Location: Multiple Locations

Posted Dec 06, 2024

The role is for a Senior Election Subject Matter Expert (SME) at the U.S. Election Assistance Commission (EAC), established by the Help America Vote Act (HAVA) of 2002. The position requires expert knowledge of election administration, experience in state-level administration, and the ability to work in a bipartisan environment. The candidate must be a U.S. citizen and pass a one-year probationary period. A Bachelor's degree or higher in a related field is preferred. The role involves creating election-related training materials, communicating effectively, and integrating program and policy issues.

High Voltage Electrician, Craftsman-In-Training

Company: Department of Energy - Western Area Power Administration

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for a High Voltage Electrician position in the WAPA-RMR-Rocky Mountain Region, Department of Energy. The role involves training to progress through various stages of an occupation to become a fully competent journeymen. The position is not remote and requires physical presence at the duty location. Key requirements include U.S. citizenship, valid state driver's license, ability to obtain a Class A CDL, and passing a drug test. Experience in related craft areas such as Distribution Electrician, Military Electrician, or Construction Electrician is preferred. The role involves working both indoors and outdoors, with potential exposure to hazardous materials and electric shock. Overtime may be required.

FIREFIGHTER (BLS/HAZMAT TECHNICIAN)

Company: Department of the Navy - Commander, Navy Installations

Location: Multiple Locations

Posted Dec 06, 2024

This is a public notice for anticipated vacancies in a federal agency. Interested applicants must follow specific application instructions, as applications won't be accepted through this flyer. The roles require US citizenship, federal employment suitability, direct deposit participation, and E-Verify clearance. New hires must pass a pre-appointment physical and obtain security clearances. Drug testing, including marijuana, is mandatory. Training, a government credit card for travel, and the ability to work uncommon tours, including nights, weekends, and holidays, are required. The positions are mission-essential and subject to travel, including remote or isolated sites. Applicants must meet DoD certification requirements, possess specific firefighting certifications, and have a maximum entry age of 37. General experience is required for lower-grade positions, with education substitutes available for higher-grade positions.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Dec 06, 2024

This text describes a County Program Analyst position with various locations, requiring US Citizenship or Nationality, and completion of a background check. Qualifications include a high school diploma or GED, age restrictions, and specific work experience or education levels. The role involves analyzing problems, gathering data, and communicating effectively. Veterans' preference does not apply, and relocation expenses are not authorized. The position is a Title 7, Non-Federal, Non-Civil Service position, offering a comprehensive benefits package.

Administrative Patent Judge

Company: Department of Commerce - Patent and Trademark Office

Location: Multiple Locations

Posted Dec 06, 2024

The USPTO, an agency dedicated to protecting intellectual property rights for over 200 years, is seeking a talented professional to serve as an Administrative Patent Judge. The role requires extensive patent experience, a strong understanding of patent law, and the ability to communicate effectively with colleagues. Applicants must be U.S. citizens, pass a background check, and provide proof of education and experience. The position involves conducting and managing patent prosecution, examination, and litigation, and addressing technical issues related to electrical and/or computer technology.

Engineering Equipment Operator

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Dec 06, 2024

The job posting is for a position that involves operating heavy engineering equipment for road and ground maintenance and construction, including snow removal in mountainous terrain. The role requires a Class A Commercial Drivers License and may involve up to 90% travel. The position is subject to a background investigation and drug testing. The working conditions are challenging, with work performed in isolated locations and extreme weather conditions. The role is covered by the Department of Transportation's Drug and Alcohol Testing Program.

Cook

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 06, 2024

The text describes job openings for Cook positions in the Nutrition and Food Service department at VA Boston Healthcare System, located in Brockton and West Roxbury, Massachusetts. These are full-time roles requiring 40 hours per week. The positions necessitate U.S. citizenship, a background check, potential drug testing, and a probationary period. No specific education requirement is stated. The role involves continuous standing, walking, bending, reaching, pushing, and pulling, and lifting up to 40 lbs. unassisted. Working conditions include exposure to temperature extremes, noise, and potential hazards. Telework is possible, and full vaccination against COVID-19 is required. The job announcement may be used to fill additional vacancies.

Supervisory Hydrologist

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Dec 06, 2024

This job posting details the requirements and qualifications for a Hydrologist position at the U.S. Geological Survey (USGS). The GS-13 salary ranges from $103,409 to $150,075, depending on the duty station. Key requirements include U.S. citizenship, a clean driving record, and a valid state driver's license. Applicants must complete a one-year probationary period and undergo a background investigation. The position requires a bachelor's degree in a relevant field with at least 30 semester hours in hydrology, physics, or related sciences, plus one year of professional experience in hydrology. The USGS offers a comprehensive benefits package, including telework opportunities.

Attorney (National Tort Center)

Company: Other Agencies and Independent Organizations - U.S. Postal Service

Location: Multiple Locations

Posted Dec 06, 2024

The United States Postal Service (USPS) is offering a job opportunity for an experienced attorney to join the Law Department at the National Tort Center. The role requires U.S. citizenship, a Juris Doctorate from an ABA-accredited law school, and at least 3 years of legal practice experience, with 2 years in federal court litigation. The successful candidate must pass a drug screening and be a current member in good standing of a U.S. state or territory bar. The position offers competitive salary and excellent benefits.

Physician Assistant - Primary Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 06, 2024

The Eastern Colorado Department of Veteran Affairs is recruiting highly qualified Physician Assistants for Primary Care Service Line. The position requires meeting specific qualifications, including a master's degree or bachelor's degree with relevant experience, passing the PA National Certifying Exam, and holding a full license to practice. The role involves providing patient care, formulating treatment plans, and staying updated with medical advancements. The job includes potential probation, background checks, and mandatory vaccinations against COVID-19. Federal benefits are offered, including comprehensive healthcare and retirement plans.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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