Exceptional Customer Service Jobs in Multiple Locations

998,548 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Assistant Field Manager

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Nov 13, 2024

The Bureau of Land Management (BLM) is seeking candidates for 3 positions in California's Palm Springs, El Centro, and Ukiah field offices. U.S. citizenship is required, and applicants must not hold an active real estate license or have interests in Federal Lands. The roles involve workforce and strategic planning, conflict resolution, and oversight of administrative and financial management functions. Qualified candidates must have at least one year of specialized experience equivalent to GS-11. The job involves frequent travel to field sites and potential exposure to adverse weather conditions. A valid state driver's license is mandatory. The position offers a comprehensive benefits package.

Purchasing Agent

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for a Purchasing Agent position within the VA Health Care System's Logistics Service, based in Ft. Meade, SD and Hot Springs, SD. The role involves acquiring supplies, services, and construction through delivery orders or small purchase procedures. Requirements include U.S. citizenship, selective service registration for males born after 12/31/1959, and potential for a probationary period and background investigation. Qualifications necessitate at least one year of specialized experience in purchasing and procurement, including working with medical staff, resolving discrepancies, and using automated systems. The position rates applicants on customer service, decision making, managing information, resources, reasoning, and technical competence.

General Engineer, AST, Technical Management (Direct Hire)

Company: National Aeronautics and Space Administration - Armstrong Flight Research Center

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for a Technical Management Engineer role at NASA, advising on and coordinating various technical managerial functions in aerospace and aeronautical research, development, design, test, and operations. The role involves working with multi-disciplined teams, strategic planning, and leading cross-functional teams to solve complex problems. The position requires a bachelor's degree in engineering, physical science, mathematics, life science, or computer science from an ABET-accredited institution. Specialized experience at the GS-14 level is necessary for GS-15. The role may require a one-year trial period and a pre-employment background investigation. U.S. citizens, nationals, or those owing allegiance to the U.S. are eligible. The position may be extended up to 10 years and current federal civilian employees may apply.

Recreation Assistant (Facilities Operator) NF-02

Company: Department of the Army - Army Installation Management Command

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for a position at various fitness centers on Schofield Barracks, including Helemano (HMR) Physical Fitness Center, Schofield Barracks Fitness Center, and Aliamanu Physical Fitness Center. The hiring will take place at the MWR HAWAII Job Fair in AMR PHYSICAL FITNESS CENTER on November 19th, 2024. The job requires a valid state driver's license, ability to communicate effectively in English, and pass a medical physical examination. No specific education qualification is required. The position is local to Oahu, and manual applications are accepted. PCS costs are not authorized, and this is a pay-banded position with potential for Sunday premium pay and night differential.

Infrastructure Protection Specialist

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Nov 13, 2024

This position is part of the Office of Security and Hazardous Materials Safety (ASH) within the Office of Infrastructure Protection. It involves supporting ASH in safeguarding FAA facilities, national security information, and secure telecommunications. Requirements include US Citizenship, Selective Service Registration (for males born after 12/31/1959), drug testing, 25% travel, and a transcript if qualifying based on education. Qualifications vary by level (FV-H or FV-I), with FV-H requiring specialized experience or education, and FV-I requiring FV-H level experience. The Federal-Wide Hiring Reform Initiative eliminates the use of KSA narratives. The position may be subject to a background investigation and a one-year probationary period. The U.S. Department of Transportation values diversity and a positive work environment.

Field Medical Coordinator (O-5 Billet) Non-Supervisory (Los Angeles AOR)

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Multiple Locations

Posted Nov 13, 2024

This position is within the Department of Homeland Security's ICE, specifically the ICE Health Service Corps' Healthcare Compliance Division. It's a non-supervisory role for current USPHS officers, requiring a 18-24 month commitment. The Field Medical Coordinator will oversee medical, mental health, dental, and durable medical equipment services for ICE detainees in non-IHSC facilities. The role involves coordinating case management, monitoring high-risk cases, and adhering to IHSC National Policies and Procedures. The incumbent will report directly to the Deputy Regional Field Medical Coordinator.

Administrative Support Assistant (OA) (Appeals, Shared Team of Administrative and Redaction Support)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Nov 13, 2024

The text provides information about a job opportunity with the IRS, detailing requirements, qualifications, and benefits. It emphasizes the importance of U.S. citizenship, background checks, and specific experience in office administration. It also outlines the benefits package available to federal employees, including comprehensive health and retirement plans.

Security Guard

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Nov 13, 2024

This is a Direct Hire Authority (DHA) solicitation for a Security Guard position (GS-6-7) at the U.S. Army Engineer Research and Development Center (ERDC), Security Office. The position can be filled in Vicksburg, MS, Champaign, IL, or Hanover, NH. The role involves protecting property and maintaining order, requiring a SECRET security clearance, and a valid state Driver's License. Specialized experience is needed, including work with protective organizations or military guard duties. No education substitution is allowed for experience. The position offers a comprehensive benefits package.

FINANCIAL SYSTEMS ANALYST

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Nov 13, 2024

The job posting is for a position in the IT Directory Office, Accounting Services, Army Systems, NAF Accounting Systems Sustainment Branch. The duty station will be assigned upon job offer, with pay determined by the duty station. U.S. Citizenship is mandatory. The role requires related financial experience or degree, and meeting OPM minimum qualifications. Specialized experience is required for each grade level, defined by tasks like applying financial laws, interpreting regulations, and analyzing financial operations. Education can substitute for experience under certain conditions. The position is filled under the Direct Hire Authority for Certain Personnel of the Department of Defense. Benefits include moving expenses, telework availability, and a comprehensive federal benefits package.

Vocational Rehabilitation Counselor

Company: Department of Veterans Affairs - Veterans Benefits Administration

Location: Multiple Locations

Posted Nov 13, 2024

Vocational Rehabilitation Counselors (VRCs) offer comprehensive rehabilitation, counseling, and case management services to disabled veterans and eligible individuals. Their primary goal is to assist veterans in finding employment and becoming more independent in daily life. The role requires U.S. citizenship, a background check, and Selective Service registration for males born after 12/31/1959. Qualifications include a master's degree in rehabilitation counseling or related field, a supervised internship, or equivalent experience. The position is not remote and involves regular office hours. Promotion to the full performance level (GS-12) is possible with qualification and performance.

Medical Records Techician

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Multiple Locations

Posted Nov 13, 2024

The text describes a job solicitation for two Medical Records Technician positions at NBHC Portsmouth, Maine and Naval Health Clinic New England, Rhode Island. The positions offer advanced in-hire, relocation, and recruitment incentives. The role requires a Secret security clearance, and various conditions of employment including a background investigation, credit check, and immunization screening. Qualifications include specialized experience in registering patients, compiling reports, and assisting with medical records, or a relevant education. The job also mentions potential benefits and requirements such as U.S. citizenship, direct deposit, and a one-year trial period.

Interdisciplinary (Biological Sciences Environmental Manager)

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Nov 13, 2024

This job position involves a variety of tasks for the navigation and operations program, including analyzing impacts of potential dredging projects on all resources under NEPA and recommending alternative solutions to minimize impacts. The role requires literature searches, data analysis, coordination with various agencies and the public, and approximately 20% business travel. The position requires a bachelor's degree in a relevant field such as biological sciences, agriculture, natural resource management, chemistry, or social sciences. Specialized experience is needed, which can be substituted with graduate education or superior academic achievement. The role is part of the Engineering and Scientist Career Field and offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages