Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Biological Science Technician (Fisheries)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Nov 13, 2024

The text describes a seasonal job opportunity with the National Park Service, lasting six months but potentially varying due to weather, project needs, or funding. The positions require U.S. citizenship, background investigation, and may necessitate government housing, uniforms, and specific training. Some roles involve search and rescue, emergency response, or watercraft operation, requiring drug tests. Additional qualifications may include licenses or certifications. The job requires natural resource management experience or relevant education. Volunteer experience is considered, and ICTAP/CTAP individuals may have priority. The position is non-competitive, with no promotion potential, and is subject to termination due to funding or performance. Benefits include a comprehensive package, eligibility depending on position type and hours.

Biological Science Technician (Plants)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Nov 13, 2024

The text describes a seasonal job opportunity with the U.S. National Park Service, lasting six months but potentially varying due to weather, project needs, or funding. The positions require U.S. citizenship, background investigation, and may necessitate government housing, uniforms, and specific training. Some roles involve search and rescue, emergency response, or watercraft operation, requiring drug tests. Additional qualifications may include licenses or certifications. The job requires natural resource management experience or relevant education. Volunteer experience is considered, and ICTAP/CTAP individuals may have priority. The position is non-promoting, and employment can be terminated at any time.

Animal Health Technician

Company: Department of Agriculture - Animal and Plant Health Inspection Service

Location: Multiple Locations

Posted Nov 13, 2024

The role involves day-to-day operation of various technical duties to support programs preventing animal disease spread through trade. Responsibilities include working with Veterinary Services and Field Operations, applying technical solutions to control diseases, and facilitating international trade. Requirements include US Citizenship, Selective Service registration, background investigation, direct deposit, E-Verify, one-year trial period, valid driver's license, and ability to work nonstandard hours, including weekends and holidays. Physical demands include restraining large animals, operating heavy equipment, and standing/walking for extended periods. Moderate risk of exposure to disease agents and hazardous materials. Qualifications vary by GS level, involving specialized experience or education in animal health, agricultural science, or related fields.

Animal Health Technician

Company: Department of Agriculture - Animal and Plant Health Inspection Service

Location: Multiple Locations

Posted Nov 13, 2024

The job posting is for a position in animal health programs within a specified geographical area, which may involve working independently at various field locations. The role requires a US Citizen or National, and successful completion of a background check, E-Verify, and a one-year trial period. The work may involve strenuous physical demands, long hours of driving, and exposure to unpleasant conditions. Qualifications include specialized experience or education in fields like zoology, biology, chemistry, or agriculture. Transcripts are required for education-based qualifications. The position is a term appointment not exceeding 13 months, with potential for extension up to 4 years.

Temporary County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Nov 13, 2024

This is a Temporary position with a Not-to-Exceed (NTE) Date of 9/30/2025. The position involves learning about agricultural operations, governmental programs, and related office and customer service functions. Applicants must be US Citizens or Nationals, have a high school diploma or GED, and be 18 or older. Qualifications include education, experience, or a combination of both. The position may be eligible for telework and flexible schedules. It's a Title 7, Non-Federal, Non-Civil Service position with a comprehensive benefits package.

LEAD IT CYBERSECURITY SPECIALIST (INET/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Nov 13, 2024

This job announcement is open to all U.S. Citizens for a position in the Info & Tech Directorate, Corporate Systems, Internal Systems, Lifecycle Tools & Reporting - ZTECD. The role requires IT-related experience with competencies in attention to detail, customer service, oral communication, and problem-solving. Specialized experience includes installing, configuring, testing, and maintaining IT applications, developing product plans, and identifying emerging technology. Moving expenses will be paid, and the position offers comprehensive benefits including health, vision, dental, retirement, paid time off, and educational benefits. A one-year probationary period may be required, and employment is subject to a favorable suitability review and security clearance.

Nurse Practitioner (Chronic Pain and Wellness Center)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 13, 2024

The Eastern Colorado VA Healthcare System is currently recruiting for a Nurse Practitioner in the Chronic Pain & Wellness Center. The Nurse Practitioner will provide specialty chronic pain care to adults, followed by primary care. The role involves assessment, diagnosis, interdisciplinary treatment, and outcome measurement of chronic pain and related health problems. Requirements include U.S. citizenship, English language proficiency, and passing a pre-employment physical examination. The position is in the Excepted Service and does not confer competitive status. Benefits include a comprehensive package designed to make a federal career rewarding.

Petroleum Engineer

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Nov 13, 2024

The Bureau of Land Management (BLM) is seeking candidates for positions in Dickinson, ND and Great Falls, MT. The roles are permanent, with potential for career advancement to GS-12. U.S. Citizenship is required, and applicants must not hold an active real estate license or have interests in Federal Lands. A favorable background check and valid state driver's license are necessary. The positions require a bachelor's degree in Engineering or equivalent, with specialized experience in petroleum engineering. The work involves field work and office tasks, with exposure to various climatic conditions. Benefits include a comprehensive package and potential for non-competitive promotion.

ENGINEER TECHNICIAN

Company: Department of the Navy - U.S. Marine Corps

Location: Multiple Locations

Posted Nov 13, 2024

This is a public notice for anticipated vacancies in PEO Land Systems, PM Intel and Cyber Operations. Interested applicants must follow the 'How to Apply' section. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration for males born after 12-31-59, Secret security clearance, DAWIA certification, and ability to travel. A year of specialized experience in technical support for program compliance and safety oversight is required. Additional qualifications include knowledge of systems engineering principles, ESOH laws, NEPA documentation, and safety risk assessment.

Quality Assurance Specialist

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Nov 13, 2024

This job announcement details requirements, conditions, and qualifications for a Quality Assurance Specialist position. It specifies salary ranges for New Cumberland, PA and Chantilly, VA locations. The role requires U.S. citizenship, non-critical sensitive secret access, and completion of a favorable suitability check. Qualifications include one year of specialized experience in quality assurance, or a Ph.D. in related fields. A comprehensive benefits package is offered to federal employees.

Biological Science Technician (Wildlife)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Nov 13, 2024

The text describes a seasonal job opportunity with the National Park Service, lasting six months but potentially varying due to weather, project needs, or funding. The positions require U.S. citizenship, background investigation, and may necessitate government housing, uniforms, and specific training. Some roles involve search and rescue, emergency response, or watercraft operation, requiring drug tests. Additional qualifications may include licenses or certifications. The job requires natural resource management experience or relevant education. Volunteer experience is considered, and ICTAP/CTAP individuals may have priority. The position is non-competitive, with no promotion potential, and is subject to termination due to funding or performance. Benefits include a comprehensive package, eligibility depending on position type and hours.

Biological Science Technician (Plants)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Nov 13, 2024

This job announcement is for a six-month seasonal position with potential variation due to weather, project needs, or funding. The anticipated start is March-July 2025. Government housing may be available depending on location. U.S. citizenship is required, and the selected candidate must pass a background check. The role may require wearing a uniform, completing training, and operating a four-wheel drive vehicle. Some positions may necessitate search and rescue, emergency response, use of firearms, or watercraft operation, subject to drug testing. Additional training, licenses, or certifications may be required. A valid driver's license is necessary for operating government vehicles. Work schedules can vary from part-time to full-time or on-call. Frequent backcountry travel requiring off-line map reading and navigation skills may be required due to limited internet in rural or remote areas.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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