Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Animal Packer

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a temporary position on a Forest Service Ranger District. The role involves packing supplies and equipment to backcountry locations via horse or mule. Requirements include US Citizenship or Nationality, Selective Service registration for males born after 12/31/1959, passing a background check, E-Verify, being 18 years old, and having a valid state driver's license. Qualifications include the ability to perform job duties without extensive supervision, knowledge of technical practices, use of measuring instruments, interpreting instructions, using and maintaining tools, understanding materials, and ensuring safety. The position is temporary, with a possible extension, and is not eligible for telework. Benefits include a comprehensive package, but eligibility depends on the type of position.

Forestry Technician (Helitack)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a wildland firefighter position within a National Forest. The role involves wildland fire suppression, management, and control as a specialized firefighter, with responsibility for operating specialized tools or equipment. The position requires US citizenship or nationality, a clean background check, direct deposit, being 18 years or older, passing an E-Verify check, and various other conditions such as a valid driver's license, drug testing, and medical screening. The applicant must have completed the Firefighter Type 1 (FFT1) and Intermediate Wildland Fire Behavior (S-290) courses. The position is temporary, with a start date between April 20, 2025, and June 15, 2025, and may be filled for up to 6 months or 1 year. It's not eligible for telework and benefits include a comprehensive package designed to make a federal career rewarding.

Forestry Technician (Helitack)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

The text describes a job opening for a wildland firefighter position. The role involves wildland fire suppression, management, and control using specialized tools or equipment. The position requires US citizenship or nationality, a clean background check, and successful completion of E-Verify. Applicants must be 18 years old, pass a Work Capacity Test, and meet Federal Wildland Firefighter Medical Standards. They must also have a valid driver's license, be willing to work in remote locations, and pass the Primary NWCG Core Requirement of Firefighter Type 1 (FFT1) and Intermediate Wildland Fire Behavior (S-290). The position is temporary, with a start date between April 20, 2025, and June 15, 2025, and may be extended up to a year. It's not eligible for telework and benefits include a comprehensive package designed to make a federal career rewarding.

Materials Handler

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job position is situated in a National Forest. The role involves handling supplies, equipment, and materials, including receiving, storing, and shipping. The applicant must be a US Citizen or National, registered for Selective Service (if applicable), and pass a background check and E-Verify. The position requires 18 years of age and is temporary, lasting up to 6 months or 1 year, with potential for extension. It's not eligible for telework and benefits vary based on location. The role is part of the USDA Forest Service's hiring for FY2025.

Engineering Equipment Operator Helper

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This position is for a Forest Unit role to support fire dozer operations, fire management, and fuels management. The role involves initial attack, fire suppression, and fuels management activities. Requirements include US Citizenship or Nationality, Selective Service registration for males born after 12/31/1959, successful background check, direct deposit, age of 18, E-Verify clearance, and willingness to work in remote locations. The position requires a Class A or Class B Commercial Driver's License, medical screening, and passing the Work Capacity Test for Wildland Firefighters. It's a temporary role with a not-to-exceed date of up to 1 year, subject to pre-employment and random drug testing. The role offers a comprehensive benefits package.

Forestry Technician

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

The text describes a job opportunity for fire certified Job Corps graduates to apply for a wildland firefighting position within a National Forest. The primary role involves performing wildland firefighting work as a crewmember in the fire management organization. Requirements include US Citizenship or National status, Selective Service registration for males born after 12/31/1959, successful background check, direct deposit, being 18 years old, passing E-Verify, and various conditions such as a valid driver's license, pre-appointment and random drug testing, and medical screening. The position requires passing the Work Capacity Test for Wildland Firefighters at the Arduous level. Qualifications include six months of general experience and six months of specialized experience in wildland firefighting, or an equivalent combination of education and experience. The position is temporary, with a start date between April 20, 2025, and June 15, 2025, and may be extended or end early. It offers a comprehensive benefits package.

Maintenance Worker

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job position is situated in a National Forest. The role involves preventive maintenance, repair, and upkeep of buildings and grounds, and may include trail construction and maintenance. US Citizenship or National status is required, along with a clean background check and E-Verify clearance. Applicants must be 18 or older and may need to pass a pre-employment drug test. The position is temporary, lasting up to a year, and is not eligible for telework. Benefits include a comprehensive package, but eligibility depends on the type of position.

Forestry Technician

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

The text describes a job opportunity for fire certified Job Corps graduates to apply for a wildland firefighting position within a National Forest. The primary role involves performing wildland firefighting work as a crewmember in the fire management organization. Requirements include being a US Citizen or National, having a valid driver's license, passing E-Verify, and meeting Federal Wildland Firefighter Medical Standards. Qualifications include six months of general experience and six months of specialized experience in wildland firefighting, or an equivalent combination of education and experience. The position is temporary, with a start date between April 20, 2025 and June 15, 2025, and may be extended. It is not eligible for telework and benefits are available, including a comprehensive package for federal employees.

Forestry Technician (Helitack)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a wildland firefighter position within a National Forest, focusing on fire suppression, management, and control. The role requires operation and maintenance of specialized tools or equipment. Key requirements include US citizenship or nationality, Selective Service registration for males born after 1959, successful background and fingerprint check, direct deposit setup, age of 18 or above, E-Verify, and direct deposit. Some positions may need a valid or commercial driver's license, drug testing, medical examination, and willingness to work in remote locations. The position requires passing a Work Capacity Test for Wildland Firefighters and completing specific NWCG core requirements. Qualifications include one year of specialized experience or a relevant degree, with examples provided. The role is temporary, up to 6 months or 1 year, and not eligible for telework.

Forestry Technician

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a wildland firefighter position within a National Forest. The role involves wildland fire suppression, management, and control as a specialized firefighter, operating specialized tools or equipment. Requirements include US Citizenship or National status, Selective Service registration for males born after 12/31/1959, passing a background check, direct deposit setup, being 18 years old, E-Verify clearance, and a valid driver's license. Some positions may require additional qualifications like a CDL, drug testing, or medical examinations. The role involves living and working in remote locations, occasional overnight travel, and passing the Work Capacity Test for Wildland Firefighters. Qualifications include one year of specialized experience or a relevant degree, completion of NWCG Core Requirements, and passing the WCT at the Arduous level. The position is temporary, with a not-to-exceed date of up to 1 year, and is subject to pre-employment and random drug testing.

Engineering Equipment Operator

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job position is located within a National Forest, requiring the incumbent to operate and maintain engineering equipment. The role necessitates US Citizenship or National status, and possibly a CDL depending on the equipment. Applicants must pass a background check, E-Verify, and drug test if required. The position is temporary, lasting up to a year, and does not allow telework. Benefits include a comprehensive package, but eligibility depends on the type of position.

Forestry Technician (Lookout)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This position is situated in a National Forest, primarily responsible for fire detection services to district fire suppression personnel. Eligibility requirements include US Citizenship or National status, Selective Service registration for males born after 12/31/1959, successful background check, direct deposit, age of 18, E-Verify clearance, and willingness to work in remote locations. Qualifications include one year of specialized experience or a bachelor's degree in related fields. Examples of specialized experience include maintaining records, lookout stations, and promoting fire prevention programs. The position is temporary, with a start date between April 20, 2025 and June 15, 2025, and may be extended or terminated early. It offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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