Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Forestry Technician

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

The text describes a job opportunity for fire certified Job Corps graduates to apply for a wildland firefighting position within a National Forest. The role involves performing wildland firefighting work as a crewmember in the fire management organization. Key requirements include US Citizenship or National status, Selective Service registration for males born after 12/31/1959, passing a background check, direct deposit setup, being 18 years old, and passing E-Verify. A valid driver's license, willingness to work in remote locations, and passing the Work Capacity Test for Wildland Firefighters are also necessary. Qualifications include six months of general experience and six months of specialized experience in wildland firefighting, or an equivalent combination of education and experience. The position is temporary, with a start date between April 20, 2025, and June 15, 2025, and may be extended up to a year. It's not eligible for telework and benefits include a comprehensive federal package.

Forestry Technician (Fuels)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

The text describes a job opportunity for fire certified Job Corps graduates to apply for a position within a National Forest. The role involves serving as a skilled member of a fuels management crew on a fire crew within the fire management organization. The position requires US Citizenship or National status, a clean background check, direct deposit, being 18 years or older, passing E-Verify, and meeting Federal Wildland Firefighter Medical Standards. Some positions may require additional qualifications like a valid driver's license, CDL, pre-appointment and random drug testing, or a physical examination. The role involves living and working in remote locations, occasional overnight travel, and passing the Work Capacity Test for Wildland Firefighters at the Arduous level. The position is temporary, with a not-to-exceed date of up to 1 year, and is subject to pre-employment and random drug testing. The salary varies by location and is for the Rest of the U.S. by default.

Forestry Technician (Fuels)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job announcement is for a temporary position as a fuels management crew member in a National Forest, serving as a skilled member of a fire crew within the fire management organization. The role requires US citizenship or nationality, Selective Service registration for males born after 1959, and successful completion of background checks and E-Verify. A valid driver's license, willingness to live and work remotely, and passing a Work Capacity Test for Wildland Firefighters are also necessary. The position requires one year of specialized experience or an equivalent education, and passing the Arduous fitness test is mandatory. The selected candidate must be available to start between April 20 and June 15, 2025, and the position has a not-to-exceed date of up to 1 year. It offers a comprehensive benefits package and is not eligible for telework.

Forestry Technician

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a wildland firefighter position within a National Forest, requiring US citizenship or nationality, Selective Service registration for males born after 1959, and successful completion of background checks and E-Verify. The role involves wildland fire suppression, preparedness, prevention, monitoring, and hazardous fuels reduction. Qualifications include one year of specialized experience equivalent to GS-4, or a relevant bachelor's degree, or a combination of both. Successful completion of Primary NWCG Core Requirements (Firefighter Type 1 and Intermediate Wildland Fire Behavior) is mandatory. The position requires a valid driver's license, potential CDL, and passing a Work Capacity Test. It's a temporary position with a not-to-exceed date, not eligible for telework, and offers comprehensive federal benefits.

Automotive Equipment Dispatcher

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This position is situated in a National Forest, offering logistical and administrative support. The role does not involve regular initial attack fire dispatch duties. Requirements include US Citizenship or National status, registration for Selective Service for males born after 12-31-59, successful background check, direct deposit, age of 18, and passing E-Verify. Qualifications necessitate one year of specialized experience or equivalent education, as per GS-05 standards. The position is temporary, lasting up to 6 months or 1 year, with potential for extension or early termination. It's not eligible for telework and benefits vary by location.

Forestry Technician (Fuels)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a temporary wildland firefighter position within a National Forest. The role involves serving as a skilled member of a fuels management crew on a fire crew. Requirements include US Citizenship or National status, Selective Service registration for males born after 12/31/1959, passing a background check, direct deposit, being 18 years old, E-Verify, and a valid driver's license. Some positions may require a CDL, drug testing, medical exams, and willingness to work in remote locations. Prior wildland firefighting experience is necessary, and passing the Work Capacity Test at the Arduous level is a condition of employment. The position is temporary, with a not-to-exceed date of up to 1 year, and may end early due to lack of work or funds.

Forestry Technician

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a wildland firefighter position within a National Forest. The role involves fire suppression, management, and control on various crews such as engine, hotshot, helitack, or hand crew. Duties may also include fire prevention, patrol, detection, or prescribed burning. Requirements include US Citizenship or National status, Selective Service registration for males born after 12/31/1959, successful adjudication of background check, direct deposit, being 18 years old, passing E-Verify, and a valid driver's license. Some positions may require a CDL, pre-appointment and random drug testing, or a medical examination. This is a test-designated position requiring a negative drug test result. Qualifications include one year of specialized experience or a bachelor's degree in related fields. Examples of specialized experience include patrolling fires, serving on specialty crews, and operating specialized equipment. The position requires passing the Arduous level Work Capacity Test for Wildland Firefighters and meeting Federal Wildland Firefighter Medical Standards. The appointment is temporary, with a not-to-exceed date of up to 1 year, and may be extended. The position is not eligible for telework.

Forestry Technician (Hotshot/Handcrew)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

The job posting is for a wildland firefighter position within a National Forest. The role involves wildland fire suppression, management, and control as a specialized firefighter. The position requires a US Citizen or National, a valid state driver's license, and the ability to operate light vehicles and 4X4s. Applicants must be 18 years old, pass E-Verify, and meet Federal Wildland Firefighter Medical Standards. They must also pass the Work Capacity Test at the Arduous level and undergo pre-employment and random drug testing. Qualifications include six months of general experience and six months of specialized experience in forestry, wildland firefighting, or related fields, or successful completion of 2 years of study in relevant fields. The position is temporary, with a start date between April 20, 2025, and June 15, 2025, and may be extended up to 1 year.

Forestry Technician (Lookout)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

The text describes a job opportunity within a National Forest for a fire lookout position. Job Corps graduates are encouraged to apply. The primary role involves detecting and reporting fires from a lookout station. Requirements include US Citizenship or National status, Selective Service registration for males born after 12/31/1959, successful background check, direct deposit, age of 18, E-Verify clearance, and willingness to work in remote locations. Qualifications include six months of general experience and six months of specialized experience in forestry, agriculture, or wildland fire science. The position is temporary, lasting up to 6 months or 1 year, with potential for extension. It's not eligible for telework and benefits include a comprehensive package for federal employees.

Automotive Equipment Dispatcher

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This position is a Logistics Support Dispatcher role within a National Forest dispatch center, covering federal, state, and private lands. The role involves responding to all-hazard incidents. Requirements include US Citizenship, registration for Selective Service (for males born after 12-31-59), satisfactory background check, direct deposit, being 18 years old, and passing E-Verify. Qualifications necessitate one year of specialized experience, a bachelor's degree, or a combination of education and experience. The position is temporary, with a start date between April 20, 2025 and June 15, 2025, and a not-to-exceed date of 1 year. It's not eligible for telework.

Automotive Equipment Dispatcher

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This position is situated in a National Forest, offering logistical and administrative support. It does not involve regular initial attack fire dispatch duties. Requirements include US Citizenship or National status, registration for Selective Service for males born after 12-31-59, successful background check, direct deposit, age of 18, and passing E-Verify. Qualifications necessitate one year of progressive clerical work or equivalent education, with examples including answering phones, filing, typing, and scheduling meetings. The position is temporary, lasting up to 6 months or 1 year, with potential for extension or early termination. It's not eligible for telework and benefits vary by location.

Forestry Technician (Smokejumper)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This position is for a smokejumper within a National Forest's fire management organization. The role involves working on a fire crew, potentially requiring overnight travel for fire suppression. Qualifications include US Citizenship, Selective Service registration (for males born after 12/31/1959), passing a background check, direct deposit setup, being 18 years old, and passing E-Verify. A valid driver's license, CDL, and medical clearance may be required. The position is temporary, lasting up to a year, and may be subject to pre-employment and random drug testing. It involves physical work and requires passing the Work Capacity Test at the Arduous level.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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