Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Food Service Worker

Company: Department of the Air Force - Air Force Global Strike Command

Location: Multiple Locations

Posted Oct 18, 2024

This job posting is for a Food Service Worker position at Bomber Bistro, Minot AFB, ND. It's a Flexible (Intermittent) role with no guaranteed hours. Eligible employees can use various recreational facilities. The role requires a background check, physical exam, and ability to lift up to 40 pounds. No education substitution is allowed. The position is a Nonappropriated Fund (NAF) carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

Acquisitions Specialist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Oct 18, 2024

The U.S. Department of Energy is announcing a public notice for the use of the Direct Hire Authority for STEM roles in the 1102 Acquisitions series, grades GS 11-15. This recruitment process allows applications for each location/installation identified. Requirements include U.S. Citizenship, e-Verify participation, and potential Selective Service registration. Appointments may be subject to a suitability or fitness determination, a one-year probationary period, and varying levels of background investigations. Positions are located agency-wide with full-time or part-time work schedules and pay varying by location. Qualifications include meeting the Basic Requirement and Specialized Experience for the respective grade level.

Interdisciplinary General Engineer/Physical Scientist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Oct 18, 2024

This public notice announces vacancies for STEM positions under the OPM Government-Wide Direct Hire Authority for grades GS 11-15. The positions are agency-wide and may be permanent, term, or temporary with full-time or part-time work schedules. Applicants must be U.S. citizens or nationals, and may be subject to a background investigation and a one-year probationary period. Specialized experience is required, with varying levels of background investigative requirements up to a Top Secret - DOE 'Q' clearance. Positions may be covered by a bargaining unit and may require completion of the DOE's Technical Qualifications Program (TQP) within 18 months. Applicants must meet the Basic Requirement of a degree in engineering, physical science, mathematics, or a related field, or a combination of education and experience.

Program Analyst, Healthcare Compliance (O-4 Billet) Non-Supervisory

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Multiple Locations

Posted Oct 18, 2024

This is a non-supervisory position in the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of Deputy Assistant Director of Healthcare Compliance, Medical Quality Management Unit (MQMU). The role is only open to USPHS officers and Call to Active Duty (CAD) candidates. The incumbent will support the implementation of IHSC's internal monitoring of compliance activities and assist in other compliance projects. The position requires a qualifying degree, advanced degree, and relevant professional experience. Physical demands include lifting objects greater than 30 pounds and performing CPR/emergency care. The work involves travel up to 35% and requires proficiency in Microsoft Office Products.

Information Technology Cybersecurity Specialist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Oct 18, 2024

This is a public notice for filling positions under the OPM Government-Wide Direct Hire Authority for Cyber Positions for grades GS 12-15. The positions are agency-wide and may be permanent, term, or temporary with varying work schedules. Applicants must be U.S. Citizens or Nationals, and may be subject to a background investigation and a one-year probationary period. Specialized experience in IT-related fields, including monitoring and evaluating systems' compliance with IT security requirements, is required. No specific education requirements are stated.

Federal Air Marshal

Company: Department of Homeland Security - Transportation Security Administration

Location: Multiple Locations

Posted Oct 18, 2024

The Transportation Security Administration (TSA) offers a high-stakes role to safeguard America's transportation infrastructure, including airports, seaports, railroads, highways, and public transit systems. This rigorous primary law enforcement position requires U.S. citizenship, a favorable background investigation, Selective Service registration, and age between 21 and 37 (with potential waivers). Applicants must pass a polygraph examination, physical ability test, medical screening, and a 22-week Federal Air Marshal Training Program. The role involves constant travel, irregular schedules, and potential overnight stays in dangerous locations. Benefits include a comprehensive federal benefits package.

Deputy Assistant Commissioner and Chief Innovation Officer

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Oct 18, 2024

This position is located in the Bureau of the Fiscal Service, Office of Strategy and Transformation. The Chief Innovation Officer promotes a culture of innovation and establishes the Fiscal Service as a thought leader across the financial management community. The role requires a 1-year SES probationary period, completion of a Questionnaire for Sensitive Positions, SF-86, and a Declaration for Federal Employment. The applicant must demonstrate at least one year of progressively responsible leadership experience, indicative of senior executive level managerial capability. The role requires expertise in driving innovation, researching and recommending solutions, and developing a forward-looking vision for financial management capabilities.

Volunteer Law Student Summer 2025

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Multiple Locations

Posted Oct 18, 2024

The text provides information about a job announcement for a law internship at the Department of Justice. The internship is open to rising second-year and third-year law students with a minimum GPA of 2.5. Applicants must be U.S. citizens, pass background checks, and provide a cover letter, unofficial transcript, and a legal writing sample. The job does not offer a benefits package or relocation expenses. The Department of Justice is committed to equal employment opportunity and fostering a diverse work environment.

INTERDISCIPLINARY Research General Engineer/Research Physical Scientist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Oct 18, 2024

This public notice announces vacancies for STEM positions under the OPM Government-Wide Direct Hire Authority for grades GS 11-15. The positions are agency-wide and may be permanent, term, or temporary with full-time or part-time work schedules. Applicants must be U.S. Citizens or Nationals, and may be subject to a background investigation and a one-year probationary period. Specialized experience is required for GS-13, GS-14, and GS-15 positions, and a degree in engineering or related field is necessary. The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

Park Ranger (River Patrol)

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Oct 18, 2024

The text describes a job opportunity with the Bureau of Land Management (BLM) for a temporary position that is not law enforcement. The role involves working in various terrains, including steep, wet, and muddy areas, and requires navigating through Class III-V whitewater rapids. The position requires a U.S. citizenship, a favorable background check, and direct deposit. The applicant must demonstrate knowledge and experience in whitewater rescue techniques and safely navigating in whitewater rapids. The job offers a comprehensive benefits package and the possibility of rehire for identical positions. The position is not eligible for telework and does not offer travel or relocation expenses.

Information Technology INFOSEC Specialist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Oct 18, 2024

This is a public notice for the use of the OPM Government-Wide Direct Hire Authority for Information Security (INFOSEC) Positions for grades GS 9-15. The positions are for various locations and may or may not have actual vacancies at the time of application. Applicants must be U.S. Citizens or Nationals, and may be subject to a suitability or fitness determination, a background investigation, and a probationary period. The roles involve IT-related work, with varying levels of background investigative requirements, up to a Top Secret - DOE 'Q' clearance. The positions may be covered by a bargaining unit and may require a Financial Disclosure Statement. They do not support 100% remote work.

Physical Scientist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Oct 18, 2024

This public notice announces vacancies for STEM positions under the OPM Government-Wide Direct Hire Authority for grades GS 11-15. The positions are agency-wide and may be permanent, term, or temporary with varying work schedules. Applicants must be U.S. Citizens or Nationals, and may be subject to a background investigation and a one-year probationary period. Specialized experience is required, with varying levels depending on the grade. Education must be from an accredited institution. The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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