Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Occupational Therapist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 21, 2024

The Occupational Therapist position involves evaluations and treatments for veterans at Lake City VA Medical Center or Jacksonville Outpatient Clinic. The role covers Acute Care, Outpatient, and Extended Care settings. This is a developmental position, potentially at GS-09, GS-11, or GS-12 grade level. Requirements include U.S. Citizenship, English proficiency, and NBCOT certification. State licensure is also necessary. The full-time position involves heavy lifting, physical coordination, and mental stability.

Nursing Assistant (Phlebotomy)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 21, 2024

This job posting details the requirements and qualifications for a Nursing Assistant position at the Portland VA Medical Center, under the Primary Care Division. The role is categorized into three grade levels: GS-3 (Entry Level), GS-4 (Intermediate or Developmental Level), and GS-5 (Full Performance Level). The position requires U.S. citizenship, English proficiency, and passing a pre-employment physical examination. The selected candidate must also participate in mandatory vaccination programs for influenza and COVID-19. The role involves providing care under supervision, assisting higher-graded nursing assistants, and licensed nursing staff.

Health Technician

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 21, 2024

This job posting is for a position under the Portland VA Medical Center's Primary Care Division, Clinics and Community Based Outpatient Clinics (CBOCs). The role involves support duties to medical personnel, including assisting in medical examinations, taking vital signs, and performing routine diagnostic tests. Qualifications include specialized experience or relevant education, with English language proficiency being mandatory. The position requires a background/suitability investigation, potential drug testing, and a probationary period. Vaccination against COVID-19 is mandatory for all Veterans Health Administration Health Care Personnel. Applicants must be U.S. citizens and may need to complete an online onboarding process.

Physician (Multidisciplinary)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 21, 2024

The VA Maryland Health Care System offers multiple positions eligible for the Education Debt Reduction Program (EDRP). This program provides student loan payment reimbursement of up to $200,000 over 1-5 years. U.S. citizenship is required, and non-citizens may only be appointed if no qualified citizens are available. Applicants must pass a drug test, background check, and physical examination. A medical degree from an approved school is necessary, along with a full license to practice medicine. Board certification is preferred but not mandatory. The position requires proficiency in English and participation in vaccination programs, including COVID-19.

LEAD IT SPECIALIST (INFOSEC)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Dec 21, 2024

This job posting details the requirements, conditions, and qualifications for a Lead IT Specialist (INFOSEC) position. The role involves specialized experience in writing, updating, and maintaining instructions, SOPs, job aids, process documents, and procedures related to enterprise segregation of duties, governance, risk, and control, and enterprise application security. The position requires IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. The salary range varies by location, from $103,409 to $153,354. The role is exempt under the Fair Labor Standards Act and requires U.S. citizenship. It involves a set schedule and critical sensitive security requirements. Recruitment incentives are not authorized, and pre-employment physical is not required.

Engineering Technician (Civil)

Company: Department of the Interior - Bureau of Reclamation

Location: Multiple Locations

Posted Dec 21, 2024

The U.S. Bureau of Reclamation is seeking a career professional with expertise as a Civil Engineering Technician. The role involves assisting in meeting increasing water demands while protecting the environment in Redding, Sacramento, and Willows, California. Qualifications include U.S. citizenship, federal employment suitability, a resume and supporting documents, veterans eligibility documents, a financial disclosure form, and a successful pre-employment physical examination. The GS-12 level requires one year of specialized experience in overseeing construction activities for major portions of large projects, interpreting plans and specifications, monitoring contractor operations, and resolving construction problems.

NATURAL RESOURCE SPECIALIST

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Dec 21, 2024

This job posting is for a position within the Natural Resources Conservation Service in New York. The role involves carrying out a coordinated natural resources conservation program. Requirements include being a US Citizen or National, passing a background check, completing a probationary period, and passing an E-Verify check. Qualifications vary by grade level, from a Bachelor's degree in a relevant field for GS-05, to specialized experience for higher grades, or superior academic achievement. Graduate education can substitute for some experience. The position involves physical exertion, operating agricultural equipment, and exposure to various weather conditions.

Registered Nurse (Sevierville)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 21, 2024

James H. Quillen, Department of Veterans Affairs Medical Center in Tennessee is recruiting for a Registered Nurse. The nurse will provide gender-specific care and care coordination in Oncology/Chemotherapy. Requirements include U.S. citizenship, passing a drug test, Selective Service Registration for males born after 12/31/1959, probationary period, background/security investigation, pre-employment physical examination, and participation in vaccination programs. Qualifications include English proficiency, graduation from an approved nursing program, current nursing license, and specific experience for higher grades. Preferred experience includes BSN, Oncology Nursing Society Certification, chemotherapy certification, and strong interpersonal skills.

Social Worker (PACT/Specialty Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 21, 2024

The Clinical Social Worker position is part of a team supporting PACT/Primary Care functions, with applicants choosing between Jacksonville on University Blvd or The Villages on Mulberry Lane. The role involves formulating and implementing treatment plans, identifying patient problems, strengths, needs, abilities, and challenges. Requirements include U.S. Citizenship, English proficiency, and a master's degree in social work from a CSWE-accredited school. Licensure in a state at the independent practice level is also necessary. The position involves conducting psychosocial assessments, treatment interventions, and providing consultation services.

Maintenance Worker

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Dec 21, 2024

There are two open positions for Maintenance Worker at Sherburne NWR in Zimmerman, MN or Crab Orchard NWR in Marion, IL. These roles require U.S. citizenship or nationality, successful background check, and the ability to obtain a commercial driver's license within a year of employment. The role involves operating government vehicles, wearing a uniform, and may require working irregular hours. Applicants must meet specific job elements such as knowledge of equipment assembly, use of measuring instruments, and ability to interpret instructions.

Nurse - Nurse Manager

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 21, 2024

The job announcement is for a Registered Nurse (RN) or Nurse Manager (NM) position in a Community Based Clinic. The role involves providing and supervising direct patient care, coordinating care with a focus on patient education and satisfaction. Requirements include U.S. citizenship, passing a pre-employment physical examination, and vaccination programs for influenza and COVID-19. Qualifications vary by grade, from an Associate Degree in Nursing for Nurse I to a Master's or Doctoral degree for higher grades. The position involves physical demands such as walking, standing, and lifting, and requires working in potentially stressful situations.

Senior Social Worker (Substance Use Disorder)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 21, 2024

The Senior Social Worker Substance Use Disorder (SUD) position is available at either the Lake City or Gainesville VAMC. The role involves providing outreach, coordination, and treatment services to Veterans with complex substance use disorders and co-occurring mental health issues. The ideal candidate should have a master's degree in social work, be proficient in English, and have at least two years of post-licensure experience in a specialized area of social work. The position requires participation in vaccination programs and a probationary period. The role involves a mix of sitting, standing, bending, and walking, and the candidate must be able to express ideas verbally and in writing.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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