Exceptional Customer Service Jobs in Multiple Locations

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Looking for Exceptional Customer Service jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Multiple Locations area.

Senior Large Financial Institution Resolution Specialist, CG-1101-15

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Multiple Locations

Posted Dec 20, 2024

This job posting is for a position in the Division of Resolutions and Receiverships (DRR) that involves identifying and monitoring resolution risk in large insured depository institutions. The role requires at least one year of specialized experience equivalent to a 14-grade level or above in the Federal service. Specialized experience includes identifying and monitoring financial risks, developing reports on banking risks, preparing bank resolution submissions, and developing policies on banking operations or resolution planning. The position may require a probationary period and two days of in-office work per week. The salary range includes base pay plus locality adjustments, with a pay cap of $252,500. Benefits are comprehensive and competitive, including health insurance, retirement plans, and paid time off.

Pharmacy Technician

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Multiple Locations

Posted Dec 20, 2024

The text describes job openings for Medical Records Technician positions at NBHC Portsmouth, Kittery, Maine and Naval Health Clinic New England, Newport, Rhode Island. Advanced In-Hire, Relocation Incentive, Recruitment Incentive, and Advanced Leave Accrual may be authorized. This is a Direct Hire Solicitation. Qualifications include specialized experience in filling and distributing pharmaceuticals, maintaining inventory of controlled substances, and using automated Pharmacy based computer systems. A half year of graduate level education in a related field or a combination of education and experience may also qualify. PTCB certification is preferred but not required. The position requires a Secret security clearance, immunization screening, and potential for random drug testing. It's a 'Mission Essential' position with a one-year trial period. Federal benefits are offered.

CONTRACT ADMINISTRATOR

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Dec 20, 2024

This job announcement is for a Contract Administrator position requiring U.S. citizenship and a Top Secret, Sensitive Compartmented Information (SCI) security access. Qualifications include a baccalaureate degree and at least two years of contracting experience, including completion of required contracting courses. Specialized experience involves applying Federal statutes and FAR, negotiating post-award agreements, conducting cost and price analysis, and understanding commercial pricing policies. Graduate education or foreign education must be accredited or evaluated equivalent to U.S. programs. The position is exempt, non-bargaining, and may require a trial period. Benefits include a comprehensive package, but eligibility depends on position type.

Range Technician

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Dec 20, 2024

The text describes job opportunities with the Bureau of Land Management (BLM) in Richfield and Salt Lake City, Utah. The positions require U.S. citizenship, no active real estate license, and successful completion of a background check. Qualifications include general and specialized experience, training, or education in range management or related fields. The role involves physical field work, exposure to weather conditions, and office-based tasks. The position is temporary, non-telework, and offers a comprehensive benefits package as part of a U.S. government career.

Technical Fellow Cryogenics

Company: National Aeronautics and Space Administration - Langley Research Center

Location: NASA - United States Locations

Posted Dec 20, 2024

The Cryogenics Technical Fellow position at NASA's Engineering and Safety Center offers Agency-wide leadership in cryogenics. The role involves providing technical expertise for cryogenic system development and operation, with a focus on vehicle propulsion, life support, power generation, and flight applications. The ideal candidate must possess extensive experience in cryogenics, including properties, production, storage, cryocoolers, fittings, testing, chemical analysis, and zero-g properties. A bachelor's degree in engineering, physical science, mathematics, life sciences, computer science, or related field is required. The position necessitates a Top Secret/Sensitive Compartmented Information security clearance and offers a comprehensive benefits package.

FINANCIAL SYSTEMS ANALYST

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 20, 2024

This job posting is for a position in the IT Director Office, Accounting Services, Air Force Systems, GAFS/DCMS Systems Analysis Branch, ZTCBE. The role requires U.S. Citizenship, a background or security investigation, and registration for Selective Service (males born after 12-31-1959). The position is filled under the Direct Hire Authority for Certain Personnel of the Department of Defense. One year of specialized experience in applying auditing principles to improve IT control environments of financial/accounting systems is required. Volunteer experience is also considered. The role involves conducting internal assessments of financial/accounting systems, identifying and recommending improvements, and preparing software test plans. Moving expenses will be paid, and telework is possible based on mission requirements. A one-year probationary period may be required. The position requires a Level 2 Certification under the DoD Financial Management Certification Program within two years of employment.

Park Ranger (PSAR)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 20, 2024

The job announcement extends its closing date to 12/24/2024 for seasonal positions in Acadia National Park. Roles involve working in the Visitor and Resource Protection Division, with a typical season from April to October. Duties may include Isle au Haut and Bar Harbor duty locations, requiring U.S. citizenship, background investigation, Selective Service registration, and direct deposit. Other requirements include EMT certification, pre-employment physical exam, pack test, valid driver's license, uniform compliance, and potential for on-call work, evenings, weekends, holidays, overtime, and shift work. Applicants must be at least 18 or 16 with high school equivalency or vocational training. Qualifications include one year of specialized experience, graduate education, or a combination of both. Volunteer experience is accepted.

IT CYBERSECURITY SPECIALIST (APPSW/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 20, 2024

This Job Opportunity Announcement is for U.S. citizens to apply for positions within the I&T Directorate of DFAS. The roles are at GS-07, GS-09, GS-11, or GS-12 levels with a target grade of GS-12. Applicants must meet specific requirements including U.S. citizenship, background investigation, and suitable for federal employment. Specialized experience is required for each grade level, ranging from one year at GS-07 to one year at GS-11, and additional qualifications for GS-12. Education can be substituted for experience under certain conditions. The position is subject to DoD 8140 policy and requires a background investigation. Benefits include health insurance, retirement plans, and paid time off.

Management and Program Assistant

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Dec 20, 2024

The text describes a job opening for a Management and Program Assistant in ATO Technical Operations at the FV-E or FV-F band level. The role requires US citizenship and Selective Service Registration for males born after 12/31/1959. A background investigation may be required. The position demands at least one year of specialized experience for FV-E level and more for FV-F level, including proficiency in office automation software and various administrative functions. The U.S. Department of Transportation values a diverse workforce and offers a comprehensive benefits package to federal employees.

Meteorologist

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Dec 20, 2024

This job posting is for a position within the Department of Commerce, specifically in the National Weather Service. The role requires U.S. citizenship, successful completion of a background investigation, and registration for Selective Service if applicable. The position involves working in a 24/7 environment, including holidays and weekends, and may require travel to remote locations. The role necessitates a degree in meteorology, atmospheric science, or a related natural science with specific course requirements. Alternatively, a combination of education and experience can be considered. Specialized experience of one year is required, with additional experience needed for the GS-14 level. The role does not offer relocation expenses and is not in the bargaining unit.

Tractor Operator

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 20, 2024

The text describes a job vacancy for a Tractor Operator position in the Federal Government (Civil Service). The role involves operating tractors and motor vehicles, maintaining work practices, and adhering to safety standards. The position is open to the first 100 applicants or until 12/24/2024. Qualifications include U.S. citizenship, a clean background check, and a valid driver's license. The role requires physical strength for heavy lifting and the ability to work in various weather conditions. The job is non-competitive for eligible CTAP/ICTAP individuals. Benefits include a comprehensive package, but eligibility depends on the type of position.

Loan Assistant/Specialist (Agricultural)

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Dec 20, 2024

The text describes a job position in the Farm Service Agency, California State Office, located in Willows, Yuba City, and Salinas. The role assists the Farm Loan Manager in administering farm loan programs. The position is filled through the Office of Personnel Management's Direct Hire Authority. Requirements include US Citizenship, Selective Service registration for males born after 12/31/1959, successful completion of a background investigation, direct deposit, and passing the E-Verify check. The role involves on-the-job and classroom training. Qualifications vary by level (GS-5, GS-7, GS-9), requiring education, experience, or a combination of both. The position offers career development and potential for non-competitive promotion, with telework options available.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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