Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Chef & B

Company: Hyatt Regency Times Square

Location: New York, NY

Posted Aug 09, 2025

A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. Coordinate all par stock levels.

View Details Apply on SimplyHired

Sales Associate

Company: Heyday Skincare Corporate

Location: Manhattan, NY

Posted Aug 09, 2025

You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

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wellness program academic vision insurance

Thoracic Surgery Physician Assistant

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Aug 10, 2025

View Details Apply on healthecareers.com
full time per diem travel

Travel Nurse RN - Labor and Delivery - $2,259 per week

Company: ARMStaffing

Location: Niagara Falls, New York

Posted Aug 10, 2025

View Details Apply on healthecareers.com

Full-Time and Part-Time Housekeepers

Company: Elmwood Hills Healthcare Center

Location: Gloucester City, NJ

Posted Aug 09, 2025

Ensures that work assignment areas are clean and that equipment, tools, supplies, etc. Ensures that work/assignment areas are clean and equipment, tools,…

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Healthcare Protection Officer - Redwood City

Company: Blackstone Consulting, Inc

Location: Redwood City, CA

Posted Aug 09, 2025

Stay current on training and trends in the PWV field. Demonstrated ability to exercise independent judgment and employ strong reasoning skills.

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FO1/FO4 Concierge Security Guard

Company: GardaWorld Security Services U.S.

Location: New York, NY

Posted Aug 09, 2025

Customer service duties like welcoming, verifying identity, and guiding visitors. A comprehensive benefits package including medical, dental, and vision…

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full time per diem contract

Travel Nurse RN - OR - Operating Room - $2,382 per week

Company: ARMStaffing

Location: Niagara Falls, New York

Posted Aug 10, 2025

View Details Apply on healthecareers.com
full time be or bc

Radiologist with Clinical Informatics Interest

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Aug 10, 2025

View Details Apply on healthecareers.com
paid time off relocation assistance retirement plan

Interventional Cardiology | Southern NM | $750K Base + $1M+ Potential

Company: Jackson Physician Search

Location: New Mexico

Posted Aug 10, 2025

View Details Apply on healthecareers.com

Senior Data Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Aug 09, 2025

To qualify you must have a Master's degree in a relevant field such as public health, epidemiology, biostatistics, health economics, data science, or a related…

View Details Apply on SimplyHired
full time loan forgiveness exceptional culture & values

Pulmonary/Critical Care Physician - HealthAlliance Hospital

Company: Westchester Medical Center Advanced Physician Services

Location: Kingston, New York

Posted Aug 10, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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