Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Physician – Gastroenterology

Company: Optum

Location: New York, New York

Posted Jul 20, 2025

View Details Apply on healthecareers.com
exceptional culture & values mentorship professional growth

Dermatologist/Cosmetic Dermatologist/Mohs Surgeon

Company: Kline Dermatology

Location: New York, New York

Posted Jul 20, 2025

View Details Apply on healthecareers.com

Senior Data Scientist - Digital + Customer

Company: Macy’s

Location: New York, NY

Posted Jul 20, 2025

This role collaborates with cross-functional teams to identify opportunities where data science can add value, applying cutting-edge AI techniques to large…

View Details Apply on SimplyHired
relocation assistance hospital full time

Pulmonary Critical Care

Company: St. Luke’s University Health Network

Location: Phillipsburg, New Jersey

Posted Jul 20, 2025

View Details Apply on healthecareers.com
hospital prn

Physical Therapist Assistant (PTA) - Mercy Rehab OKC South - PRN

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 20, 2025

View Details Apply on healthecareers.com
full time

Exceptional Outpatient Cardiologist; Join a Top 5 Global Heart Program on Long Island, New York

Company: CompHealth

Location: Wantagh, New York

Posted Jul 20, 2025

View Details Apply on healthecareers.com
health system full time + 1 tags

Observation, Physician Assistant (NIGHTS)

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Jul 20, 2025

View Details Apply on healthecareers.com
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RWJBarnabas Health is seeking Diagnostic Radiologists in Livingston, New Jersey!

Company: RWJBarnabas Health

Location: Livingston, New Jersey

Posted Jul 20, 2025

View Details Apply on healthecareers.com
health system full time new grad

Primary Care Physician- Valhalla, NY

Company: Northwell Health Physician Partners

Location: Valhalla, New York

Posted Jul 20, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full time

On-Call Anesthesiologist Job – $550K–$600K + $100K Sign-On | Low Call Frequency| No Trauma | White Plains, Westchester NY, minutes from Manhattan

Company: White Plains Hospital

Location: White Plains, Westchester, New York

Posted Jul 20, 2025

View Details Apply on healthecareers.com
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Director of Stroke and Vascular Neurology - Physician - Mount Sinai South Nassau - Oceanside, NY

Company: Mount Sinai Health System

Location: Oceanside, New York

Posted Jul 20, 2025

View Details Apply on healthecareers.com
hospital prn

Physical Therapist (PT) - Mercy Rehab OKC South - PRN

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 20, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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