Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Nursing Assistant - Community Living Center (CLC)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albany, New York

Posted Jul 12, 2025

View Details Apply on usajobs.gov
part time full time contract

School Services - Speech Language Pathologist - $56 per hour

Company: Supplemental Health Care

Location: Niagara Falls, New York

Posted Jul 12, 2025

View Details Apply on healthecareers.com

Sushi Chef

Company: Mogao Hospitality Group

Location: New York, NY

Posted Jul 12, 2025

Adhere to all food safety regulations and protocols to ensure a safe dining experience for guests. Maintain cleanliness and organization of the kitchen area,…

View Details Apply on SimplyHired
health system hospital fellowship

Physician - Neurology - Skull Based, OKC

Company: SSM Health

Location: Oklahoma City, Oklahoma

Posted Jul 12, 2025

View Details Apply on healthecareers.com

Heavy Mobile Equipment Repairer

Company: Department of the Army - U.S. Army Reserve Command

Location: Joint Base McGuire-Dix-Lakehurst, New Jersey

Posted Jul 12, 2025

View Details Apply on usajobs.gov

RECREATION AID (LIFEGUARD)

Company: Department of the Air Force - Air Force Special Operations Command

Location: Clovis, New Mexico

Posted Jul 12, 2025

View Details Apply on usajobs.gov
part time full time contract

Travel Nurse RN - Home Health - $2,204 per week

Company: Supplemental Health Care

Location: Niagara Falls, New York

Posted Jul 12, 2025

View Details Apply on healthecareers.com

Physician Non-Invasive Cardiologist (Sign-on Bonus Eligible)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albany, New York

Posted Jul 12, 2025

View Details Apply on usajobs.gov
full time be or bc malpractice insurance

Gastroenterology

Company: The University of Iowa

Location: Iowa City, Iowa

Posted Jul 12, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance loan repayment program

Colorectal Surgeon Opportunity - Arnot Health, Upstate New York

Company: Arnot Health

Location: Elmira, New York

Posted Jul 12, 2025

View Details Apply on healthecareers.com

CUSTODIAL WORKER LEADER

Company: Department of the Air Force - Air Force Special Operations Command

Location: Clovis, New Mexico

Posted Jul 12, 2025

View Details Apply on usajobs.gov

Supervisory Physician (Family Practice/Admin) - DHA

Company: Department of Health and Human Services - Indian Health Service

Location: Gallup, New Mexico

Posted Jul 12, 2025

View Details Apply on usajobs.gov

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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