Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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CRNA Job Opportunity – $280K+ Annual | Up to $100K Bonus | No Trauma/Transplant | Flexible Scheduling | Magnet-Recognized | Minutes from Manhattan

Company: White Plains Hospital

Location: White Plains, Westchester, New York

Posted Jun 29, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance loan repayment program

Vascular Surgeon- York, PA

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jun 29, 2025

View Details Apply on healthecareers.com
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Maternal Fetal Medicine Opportunity - Schenectady, NY

Company: Trinity Health

Location: Schenectady, New York

Posted Jun 29, 2025

View Details Apply on healthecareers.com
dental insurance health insurance paid time off

Occupational Therapist (OT) - Full Time - SIGN ON

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jun 29, 2025

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health system part time full time

Attending Addiction Psychiatry - Physician - Mount Sinai Behavioral Health Center - New York, NY

Company: Mount Sinai Health System

Location: New York, NY

Posted Jun 29, 2025

View Details Apply on healthecareers.com
sign-on bonus hospital full time

Physician - RURAL Family Medicine - Mercy Health - Mercy Health Lorain Hospital

Company: Bon Secours Mercy Health

Location: Beautiful New Primary Care Office

Posted Jun 29, 2025

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full time new grad be or bc

Urogynecology - OBGYN - Physician - Mount Sinai Health System - Queens, NY

Company: Mount Sinai Health System

Location: Queens, New York

Posted Jun 29, 2025

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full time be or bc 401(k)

Mohs Surgeon

Company: U.S. Dermatology Partners

Location: Kansas City, Missouri

Posted Jun 29, 2025

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health system full time be or bc

Neuromuscular Division Chief at RWJMS

Company: RWJBarnabas Health

Location: New Brunswick, New Jersey

Posted Jun 29, 2025

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Carpenter

Company: FIRE DEPARTMENT

Location: Queens, NY

Posted Jun 28, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

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paid time off parental leave relocation assistance

Radiologists - Senior Medical Officers

Company: Health New Zealand

Location: New Zealand

Posted Jun 29, 2025

View Details Apply on healthecareers.com

CONFERENCE OFFICER

Company: HRA/DEPT OF SOCIAL SERVICES

Location: Brooklyn, NY

Posted Jun 28, 2025

A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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