Exceptional Customer Service Jobs in New York City, NY

1,426,890 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Early Head Start Teacher Floater - Part-Time

Company: EPISCOPAL COMMUNITY SERVICES (ECS)

Location: National City, CA

Posted Apr 10, 2025

Verification of current driver’s license and insurance required for personal car usage. Responsive care giving: Respond quickly in a soothing and tender manner…

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part time full time contract

Local Contract School Services - Special Education Teacher - $42 per hour

Company: Supplemental Health Care

Location: Lockport, New York

Posted Apr 07, 2025

View Details Apply on healthecareers.com

Software Engineer - Associate P3

Company: Morgan Stanley

Location: New York, NY

Posted Apr 11, 2025

We provide technology solutions, consultation, controls, governance, and expertise to fraud analysts in operations and cybersecurity, define technology strategy…

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Senior Sous Chef

Company: Laurel Grill

Location: Culver City, CA

Posted Apr 10, 2025

A culinary degree or relevant certification is a plus. Proficiency in using kitchen equipment and tools. As the Senior Sous Chef, you will play a crucial role…

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Marketing Manager - DIPs

Company: PEI Group

Location: New York, NY

Posted Apr 09, 2025

Expertly design and execute TAM-focused inbound lead nurture programs, alongside highly targeted outbound campaigns across social media, email, PPC, search,…

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Personal Chef

Company: Shef

Location: New York, NY

Posted Apr 10, 2025

_Cook from your preferred kitchen, set your own schedule, & turn your passion into your paycheck with Shef!_. Shef’s culinary specialist works closely with you…

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HVAC Installation Technician

Company: HVAC RNTL

Location: Missouri City, TX

Posted Apr 09, 2025

Must have valid driver's license with good driving record. Ability to work in diverse conditions including but not limited to mechanical equipment rooms with…

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travel 401(k) life insurance

Travel Speech-Language Pathologist - $2,796 per week

Company: American Traveler

Location: Trenton, New Jersey

Posted Apr 07, 2025

View Details Apply on healthecareers.com

CDL Class C Driver

Company: DPR Construction

Location: Redwood City, CA

Posted Apr 11, 2025

Qualified driving and towing skills. Prolonged periods sitting in a vehicle/truck and operating the vehicle/truck safely. Maintain a safe work environment.

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Director of AV/Construction Project Management

Company: Electronic Environments

Location: New York, NY

Posted Apr 10, 2025

Minimum 10 years of progressive experience in design and implementation of technology systems. Provide technical oversight, guidance, and support to PMs & APMs.

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travel 401(k) disability insurance

Travel Nurse RN - ED - Emergency Department - $2,416 per week

Company: Voca Healthcare

Location: Watertown, New York

Posted Apr 07, 2025

View Details Apply on healthecareers.com

HVAC Technician/Installer

Company: Vigilante Plumbing, Heating and Air Conditioning

Location: Brooklyn, NY

Posted Apr 11, 2025

This position handles service and Install calls to customers in their homes and commercial businesses and utilizes customer service training to educate and…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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