Exceptional Customer Service Jobs in New York City, NY

1,427,262 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Janitorial Maintenance Supervisor

Company: Wildcat

Location: New York, NY

Posted Mar 10, 2025

Valid US driver’s license preferred. We now provide an array of services to youth and adults helping thousands each year graduate from high school, obtain…

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full time be or bc

Medical Liaison/Psychiatry Position

Company: Mount Sinai Services of the Icahn School of Medicine at Mount Sinai--Elmhurst and Queens Programs

Location: Elmhurst, New York

Posted Mar 10, 2025

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sign-on bonus relocation assistance health system

Palliative Associate Medical Director of Palliative Care Services Upstate NY

Company: United Health Services

Location: Johnson City, New York

Posted Mar 10, 2025

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be or bc full time monday to friday

Physician - Anesthesiology: Pain Management

Company: CHRISTUS Health

Location: Roswell, New Mexico

Posted Mar 10, 2025

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sign-on bonus relocation assistance loan repayment program

OB Laborist Employment | Westwood, NJ- 30 mi from NYC

Company: Hackensack Meridian Health - Pascack Valley Medical Center

Location: Westwood, New Jersey

Posted Mar 10, 2025

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Registered Nurse (JH542101)

Company: ICL

Location: New York, NY

Posted Mar 10, 2025

A registered professional nurse is responsible for the diagnosis and treatment of human responses to actual or potential health problems through such services…

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401(k) dental insurance health system

Nursing Director - Perioperative Services

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Mar 10, 2025

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full time be or bc

System Head, Breast Medical Oncology

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Mar 10, 2025

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sign-on bonus health system fellowship

General Neurologist (Outpatient)

Company: United Health Services

Location: Johnson City, New York

Posted Mar 10, 2025

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hospital part time prn

RN - Oncology Infusion, PRN days

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Mar 10, 2025

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full time

Female Pelvic Medicine and Reconstructive Surgery/Urogynecology and Reconstructive Pelvic Surgery

Company: Albany Medical Center

Location: Albany, New York

Posted Mar 10, 2025

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relocation assistance full time be or bc

OB/GYN Physician BC/BE

Company: Palo Alto Foundation Medical Group

Location: Redwood City, California

Posted Mar 10, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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