Exceptional Customer Service Jobs in New York City, NY

1,427,262 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Technical Energy Manager

Company: Cortex Sustainability Intelligence

Location: New York, NY

Posted Mar 03, 2025

Bachelor’s Degree (BA/BS) in engineering, computer science, business, or related field. This will include communicating with chief building engineers and…

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fellowship full time be or bc

Physician- Family Medicine with OB

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Mar 03, 2025

View Details Apply on healthecareers.com
assisted living

Nursing Director

Company: Sunrise Senior Living

Location: Marlboro, New Jersey

Posted Mar 03, 2025

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sign-on bonus exceptional culture & values supportive leadership

Yaphank Dental

Company: Northwell Health Physician Partners

Location: Yaphank, New York

Posted Mar 03, 2025

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full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: New York, New York

Posted Mar 03, 2025

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health system part time full time

Academic Neonatologist, Cohen Children’s Medical Center, Northwell, New Hyde Park, NY

Company: Northwell Health Physician Partners

Location: New Hyde Park, New York

Posted Mar 03, 2025

View Details Apply on healthecareers.com
401(k) 403(b) dental insurance

Innovative Interventional Radiologist in Oklahoma City

Company: SSM Health

Location: Oklahoma City, Oklahoma

Posted Mar 03, 2025

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dental insurance health insurance loan repayment program

Physician - Family Medicine

Company: CHRISTUS Health

Location: New Boston, Texas

Posted Mar 03, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full time

Oral & Maxillofacial Surgery

Company: Kansas City Dental Implants and Oral Surgery

Location: Kansas City, Missouri

Posted Mar 03, 2025

View Details Apply on healthecareers.com
dental insurance health insurance vision insurance

Physician – Maternal Fetal Medicine

Company: St Peter's Health Partners

Location: Schenectady, New York

Posted Mar 03, 2025

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sign-on bonus loan repayment program part time

BC/BE Dermatologists

Company: Princeton Dermatology Associates

Location: Princeton & Central New Jersey, New Jersey

Posted Mar 03, 2025

View Details Apply on healthecareers.com
401(k) health insurance vision insurance

MAT Registered Nurse

Company: Wexford Health Sources

Location: Los Lunas, New Mexico

Posted Mar 03, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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