Exceptional Customer Service Jobs in New York City, NY

1,427,262 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

full time

Certified Medication Aide

Company: Sunrise Senior Living

Location: Middletown, New Jersey

Posted Mar 02, 2025

View Details Apply on healthecareers.com
dental insurance life insurance paid time off

Obstetrician-Gynecologist (OB/GYN)—Maternal Fetal Medicine and Genetics

Company: Westchester Medical Center Advanced Physician Services

Location: Hawthorne, New York

Posted Mar 02, 2025

View Details Apply on healthecareers.com
leading customer data platform competitive total compensation proven track record in enterprise solutions

Strategic Customer Success Manager

Company: Rokt

Location: New York City, NY

Posted Mar 01, 2025

mParticle by Rokt, a leading customer data platform, is seeking a Strategic Customer Success Manager. The role involves building strong relationships with key stakeholders, understanding customer needs, and driving platform adoption. The ideal candidate should have 8+ years of customer-facing experience, a proven track record in enterprise solutions, and expertise in mobile data-driven marketing. Rokt offers a competitive total compensation package, including a fixed annual salary, equity plan grant, and world-class benefits. The company values transparency, diversity, and fosters a culture of innovation and growth.

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malpractice insurance sign-on bonus clinic

Outpatient Internal Medicine Physician- Mason City, Iowa- $100,000 sign-on bonus

Company: Trinity Health

Location: Mason City, Iowa

Posted Mar 02, 2025

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full time new grad be or bc

INPATIENT CHILD & ADOLESCENT PSYCHIATRIST ATTENDING

Company: Northwell Health Physician Partners

Location: Amityville, New York

Posted Mar 02, 2025

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full time new grad be or bc

Transplant Hepatology and General GI Opportunity in Desirable Midwestern City

Company: RosmanSearch

Location: Kansas City, Missouri

Posted Mar 02, 2025

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401(k) dental insurance disability insurance

MAT Registered Nurse

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Mar 02, 2025

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full time

Faculty of the Division of Nuclear Medicine and Molecular Imaging

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Mar 02, 2025

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full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: Paramus, New Jersey

Posted Mar 02, 2025

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full time

Patient Care Partner

Company: Lehigh Valley Hospital

Location: Dickson City, Pennsylvania

Posted Mar 02, 2025

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full time

Patient Observation Assistant

Company: Lehigh Valley Hospital

Location: Dickson City, Pennsylvania

Posted Mar 02, 2025

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401(k) dental insurance disability insurance

Charge Registered Nurse

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Mar 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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