Exceptional Customer Service Jobs in New York City, NY

1,427,262 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

travel

Travel Nurse RN - Neuro ICU - $2,441 per week

Company: Talent4Health

Location: Oklahoma City, Oklahoma

Posted Feb 14, 2025

View Details Apply on healthecareers.com
staffing agency travel 401(k)

Travel Nurse RN - Med Surg / Telemetry - $2,029 per week

Company: Anders Group

Location: Rochester, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
403(b) ad&d insurance dental insurance

Cardiology Physician Assistant (PA)

Company: United Health Services

Location: Johnson City, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
full time contract travel

Travel Nurse RN - Cardiology - $2,070 per week

Company: LeaderStat

Location: Rochester, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Nurse RN - Case Manager, Utilization Review - $2,035 per week

Company: Medical Solutions

Location: Portsmouth, New Hampshire

Posted Feb 14, 2025

View Details Apply on healthecareers.com
loan repayment program contract travel

Travel Nurse RN - Oncology - $1,985 per week

Company: Care Team Solutions

Location: Rochester, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com
IBM Consulting Client Innovation Centers deep technical and industry expertise locally based skills and technical expertise

Process Delivery Specialist - Lead to Cash

Company: IBM

Location: PH Naga City

Posted Feb 14, 2025

The job posting is for an Order to Cash Analyst role in IBM Consulting. The role involves ensuring accurate and timely application of customer payments, maintaining cash receipt files, responding to payment inquiries, creating and distributing monthly reports, and attending monthly AR meetings. The ideal candidate should have a degree in Accounting, Finance, Business Economics, or a related field, with 0-1 year of work experience in Finance and Accounting. Basic knowledge of Excel and strong communication skills are required. Knowledge of SAP or AutorekAutoBank is preferred. The role offers opportunities for long-term career growth and development in a fast-paced, dynamic environment.

View Details Apply on IBM
hospital travel

Travel Nurse RN - ED - Emergency Department - $2,448 per week

Company: Nightingale Nurses

Location: Brick, New Jersey

Posted Feb 14, 2025

View Details Apply on healthecareers.com
clinic health system contract

Travel Nurse RN - Clinic - $2,184 per week

Company: GQR Healthcare

Location: Rapid City, South Dakota

Posted Feb 14, 2025

View Details Apply on healthecareers.com
remote travel

Travel Nurse RN - Cardiac Cath Lab - $2,103 per week

Company: TRS Healthcare

Location: Carlsbad, New Mexico

Posted Feb 14, 2025

View Details Apply on healthecareers.com
hospital travel travel reimbursement

Travel MRI Technologist - $2,344 per week

Company: Travel Nurse Across America

Location: York, Pennsylvania

Posted Feb 14, 2025

View Details Apply on healthecareers.com
staffing agency travel pet insurance

Travel Nurse RN - ICU - Intensive Care Unit - $2,373 per week

Company: Coast Medical Service

Location: Rhinebeck, New York

Posted Feb 14, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages

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