Exceptional Customer Service Jobs in New York City, NY

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Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Customer Service Representative - Telecom

Company: AMS Community Connections

Location: Culver City, CA

Posted Sep 17, 2025

Provide post-enrollment support by assisting with basic troubleshooting and answering service-related questions.

Measure & Installation Technician

Company: Russell Tobin & Associates

Location: New York, NY

Posted Sep 17, 2025

Active driver's license and insurable. Significant experience with the use of a common hand, and power tools including but not limited to power drill, impact…

Fraud Risk Data Analyst

Company: Rippling

Location: New York, NY

Posted Sep 17, 2025

Leverage data analysis and fraud detection tools to make informed decisions. Utilize SQL to regularly assess fraud risk across new customers, recommending and…

Lead Line Cook

Company: DoorDash Kitchens

Location: Redwood City, CA

Posted Sep 17, 2025

That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental…

CDL A Local Delivery Truck Driver

Company: Sysco

Location: New York, NY

Posted Sep 18, 2025

License to drive - valid Class A Commercial Driver License (CDL) with a clean driving record. Our truck drivers build relationships with each customer using…

Sales Associate

Company: Tasca Central Ave Hyundai

Location: Hartsdale, NY

Posted Sep 17, 2025

We are seeking motivated individuals for auto sales to sell both Internet and walk-in prospects from our entire new inventory along with our entire auto groups…

Special Education Itinerant Teacher (SEIT) - NYC

Company: New York Therapy Placement Services, Inc.

Location: Queens, NY

Posted Sep 16, 2025

Based on the IEP and assessments, implements programs to address the student’s needs in functional living skills areas. Competitive rates and rapid payments.

Executive Chef

Company: Confidential

Location: White Plains, NY

Posted Sep 17, 2025

Our Executive Chef will lead our culinary team, developing and implementing popular, healthy, and trending menus, while overseeing the budget, ordering, and…

Operations Lead

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Sep 17, 2025

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial…

Carbone - Sous Chef

Company: Major Food Group

Location: New York, NY

Posted Sep 16, 2025

Developing, teaching, and maintaining all recipes and techniques. Maintaining all kitchen equipment and following up for any repairs needed.

Welder/Fabricator - TIG

Company: Approved Storage & Waste Hauling

Location: Mount Vernon, NY

Posted Sep 17, 2025

Utilize hand tools, power tools, and machinery for assembly and fabrication tasks. Ability to operate power tools and hand tools safely.

Freelance Graphic Designer

Company: The BMF Media Group LLC

Location: New York, NY

Posted Sep 16, 2025

Conceptualize and develop compelling 2D visual designs for campaigns, events, branded experiences, social media, websites, and presentations.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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