Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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General /Non-Invasive Cardiology - Physician - Long Island, NY

Company: Mount Sinai Health System

Location: Wantagh, New York

Posted Sep 01, 2025

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General Adult Inpatient Psychiatrist

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Sep 01, 2025

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Upscale Executive Chef

Company: Goodwin Recruiting

Location: New York, NY

Posted Sep 01, 2025

You will be responsible for exceptional food service, customer service, and operations by managing all aspects of the kitchen, guest interactions, and catering…

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Outpatient Diabetes Care PA

Company: Dartmouth Health

Location: Keene, New Hampshire

Posted Sep 01, 2025

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Junior Carpenter for Pest Exclusion

Company: M & M Environmental

Location: New York, NY

Posted Sep 01, 2025

Must have a valid driver’s license with minimum 2 years of driving experience in New York City. Use hand tools and power equipment safely and efficiently.

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Physician, General Surgery (Crescent City, CA)

Company: Sutter Medical Group

Location: Crescent City, California

Posted Sep 01, 2025

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Board-Certified Gastroenterologist Hospitalist

Company: Catholic Health

Location: Port Jefferson, New York

Posted Sep 01, 2025

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Urogynecologist

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Sep 01, 2025

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Speech & Language Pathologist - Acute - (SLP)

Company: AMN Healthcare, Inc. Medical

Location: SYRACUSE, New York

Posted Sep 01, 2025

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Medical Director, Data & Informatics, Behavioral Health /Associate CMIO, Northwell Health

Company: Northwell Health Physician Partners

Location: Queens, New York

Posted Sep 01, 2025

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Family Medicine Physician - St. Peter's Primary Care

Company: Trinity Health

Location: Saratoga Springs, New York

Posted Sep 01, 2025

View Details Apply on healthecareers.com

Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Sep 01, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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