Exceptional Customer Service Jobs in New York City, NY

Positions 1,427,262 Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Digital Intel & Investigations Operations Analyst

Company: NBCUniversal

Location: New York, NY

Posted Aug 29, 2025

Monitor and analyze open-source intelligence, social media platforms, and internal security tools to identify emerging threats and risks to NBCUniversal assets.

High School Math Teacher

Company: Uncommon New York City Charter Schools

Location: New York, NY

Posted Aug 29, 2025

Certification is not required to be hired at Uncommon, but you do need to meet NY state certification eligibility requirements.

Sr. Analyst, Compliance Program Effectiveness Data and Aggregation

Company: TD Bank

Location: New York, NY

Posted Aug 29, 2025

Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area.

MAT Registered Nurse/Care Manager

Company: Sun River Health

Location: New York, NY

Posted Aug 30, 2025

Panel monitoring (The nurse is responsible for MAT excel spreadsheets (case conference, discharge, and patient master list). Complete MAT Patient care plans.

Male Locker Attendant

Company: AIRE Ancient Baths

Location: New York, NY

Posted Aug 30, 2025

Monitor locker room areas to maintain privacy, security, and tranquility for all guests. Assist guests with lockers, robes, towels, and other amenities as…

Elementary Teacher

Company: Uncommon New York City Charter Schools

Location: New York, NY

Posted Aug 29, 2025

Uncommon Schools teachers are required to become certified in the state of New York within a reasonable period after beginning employment.

Software Engineer, Frontend - SevenRooms

Company: DoorDash

Location: New York, NY

Posted Aug 29, 2025

You have a BS degree in Computer Science, similar technical field of study or equivalent professional experience with 3+ years of software engineering…

Per Diem RNs

Company: Gotham Per-diem

Location: New York, NY

Posted Aug 29, 2025

Current and active NY State Registered Nurse (RN) license. Exceptional clinical, communication, and critical thinking skills.

High School Special Education Teacher

Company: Uncommon New York City Charter Schools

Location: New York, NY

Posted Aug 29, 2025

Uncommon Schools teachers are required to become certified in the state of New York within a reasonable period after beginning employment.

Regional Marketing Manager

Company: Blinds To Go

Location: New York, NY

Posted Aug 29, 2025

Plan and execute regional marketing strategies across multiple channels including digital, print, email, event and social media; driving retail foot traffic and…

Middle School Math Teacher

Company: Uncommon New York City Charter Schools

Location: New York, NY

Posted Aug 29, 2025

Certification is not required to be hired at Uncommon, but you do need to meet NY state certification eligibility requirements.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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