Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Customer Operations Specialist

Company: Roland Foods, LLC

Location: New York, NY

Posted Aug 23, 2025

Communicate and follow up on all aspects of order entry including item availability, pricing, shipping timelines, status of documentation & testing, special…

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part-time full-time contract

School Services - Physical Therapist - $42 per hour

Company: Supplemental Health Care

Location: Niagara Falls, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Data Analyst I

Company: Rendr

Location: New York, NY

Posted Aug 22, 2025

Bachelor's degree in mathematics, computer science, economics, statistics, or other quantitative field required. Internal financial and utilization data.

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Sr. Manager, Social Operations

Company: Macy’s

Location: New York, NY

Posted Aug 23, 2025

The Senior Manager will be responsible for aligning social media timelines with organization deadlines, driving effective content production processes, and…

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S95 Certified - Event Security Guard (Temporary)

Company: The PPL Events

Location: New York, NY

Posted Aug 23, 2025

Must own a *full black suit* (jacket, dress shirt, tie, pants, dress shoes). Strong customer service skills, especially in high-profile environments.

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Customer Service Rep.

Company: EmblemHealth

Location: New York, NY

Posted Aug 23, 2025

Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other. Must be able to compose clear concise letters.

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Retail Cosmetics Sales Associate - Dior Beaute, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 23, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

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health system full-time research

Chief of Gastroenterology

Company: Northwell Health Physician Partners

Location: Westchester, NY

Posted Aug 24, 2025

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Facilities Technician L1 (Painter)

Company: FRESH DIRECT, LLC

Location: Bronx, NY

Posted Aug 23, 2025

Will also maintain tools for this work and be responsible for all supply inventory. Aptitude in using appropriate tools (brushes, caulking guns etc.).

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Executive Chef, Stella 34 Trattoria

Company: Delaware North

Location: New York, NY

Posted Aug 23, 2025

Tuition and/or professional certification reimbursement. Possess working knowledge of company invoice tracking, labor tracking, schedule preparation, food cost…

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health system contract travel

Travel Licensed Vocational Nurse (LPN/LVN) - $1,521 per week - Urgently Hiring

Company: GQR Healthcare

Location: Lewiston, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com
full-time be or bc

Family Medicine Core Faculty Position, Chenango Memorial Hospital, Norwich, NY

Company: United Health Services

Location: Norwich, New York

Posted Aug 24, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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