Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

DoN Master Training Scheduler

Company: ELS, Inc.

Location: Other US Location

Posted Jan 30, 2025

ELS, an employee-owned small business, is seeking a Master Training Scheduler for the Naval Construction Training Center (NCTC) Gulfport. The role involves coordinating and leading assigned personnel, overseeing training curriculum and schedules, and acting as the primary liaison with various stakeholders. The ideal candidate should have a minimum of 5 years of experience in Navy SEABEE Training, NITRAS, and CETARS, along with certifications NEC 805Anbspornbsp9502. The position requires strong leadership, communication, organization, critical analysis, and conflict resolution skills. ELS is an Equal Employment Opportunity Employer.

Solution Architect

Company: Amber Labs

Location: Other US Location

Posted Jan 30, 2025

Amber Labs, a UK and European technology consultancy, is seeking a Solution Architect for a remote role with potential monthly visits to London. The role involves supporting the design, development, delivery, and maintenance of IT products and services. Key responsibilities include leading solution design, ensuring high quality and adherence to enterprise architecture principles, and collaborating with digital professionals in agile delivery teams. The ideal candidate should have technical breadth, systems design skills, understanding of constraints, and the ability to turn business problems into technical designs. Technical skills required include API and event-based architecture design patterns, agile DevOps delivery methodologies, microservice and API-led architecture, public cloud technologies, and COTS relational databases. Benefits include personal growth opportunities, flexible work environment, private medical insurance, pension plan, annual leave, employee rewards platform, referral program, and a highly collaborative environment.

Java Springboot Technical Lead

Company: Sopra Steria

Location: Other US Location

Posted Jan 30, 2025

Sopra Steria, a major European tech company with 56,000 employees, is seeking a Technical Lead Java Developer with 6-8 years of experience. The role involves designing system architecture, developing Java Microservices, and implementing REST API Microservice architecture. The ideal candidate should have hands-on experience with Spring Framework, JPA, and JavaScript frontend frameworks. Knowledge of CICD tools, Jenkins, Sonar, and Ansible is desirable. The company is committed to an inclusive work environment.

Sales Development Representative

Company: MetaWealth

Location: Other US Location

Posted Jan 30, 2025

MetaWealth, an investment platform, is revolutionizing real estate asset classes by offering easy, fast, and affordable global investments. The platform allows investors to access institutional-grade investments starting from €100, managed by their in-house team. MetaWealth has secured exclusive real estate investments worth $29M across Greece, Spain, Italy, and Romania, with plans to expand to four new markets by FY 2025. The company has acquired over 1200 customers from 26 countries. MetaWealth is seeking a sales-driven, ambitious individual to join their international team, offering the opportunity to grow within the fast-emerging real estate tokenization market. The Sales Development Representative will qualify inbound prospective clients, schedule appointments with MetaWealth Consultants, and handle the sales cycle for smaller investments, with targets for upsells. The role involves client relationship management, business development, event participation, and marketing content creation. Requirements include 1+ year of full sales cycle experience in technology, finance, or real estate, native Romanian speaker, near-native English fluency, and commitment to exceptional client service.

Head of Growth - Performance

Company: Immutable

Location: Other US Location

Posted Jan 30, 2025

Immutable is a global technology company specializing in building games on Ethereum. They have achieved unicorn status, raising over AUD $300M and valued at AUD $35 billion. The Immutable Group includes the Immutable Platform and Immutable Games, both leaders in web3 game development and publishing. The company is seeking a Head of Growth & Performance to develop and optimize data-driven growth strategies across multiple channels. The ideal candidate will have proven experience in a data-driven growth role, preferably within gaming, Web3, or tech industries, with expertise in conversion rate optimization, performance marketing, and lifecycle marketing.

AI Customer Support Engineer, Tier I - India (Remote)

Company: Weights & Biases

Location: Other US Location

Posted Jan 30, 2025

Weights & Biases is a Series C company with $250M in funding, serving over 1000 customers including OpenAI, NVIDIA, Microsoft, and Toyota. They are seeking a technical support role for APAC, focusing on quick responses to user messages, triaging issues, and collaborating with engineering and product teams. The ideal candidate should have 2+ years of programming experience, Python expertise, and familiarity with ML frameworks. Previous startup, ML, and customer service experience are pluses. Benefits include flexible time off, medical coverage, remote-first culture, and competitive salary.

Senior Marketing Insights Analyst

Company: Montu

Location: Other US Location

Posted Jan 30, 2025

Montu, a leading health tech company in Australia and Europe, is seeking a Senior Marketing Insights Analyst for a fully work-from-home position with access to coworking spaces in Sydney, Melbourne, and Brisbane. The role involves analyzing marketing data, tracking campaign effectiveness, and delivering data-driven insights to inform brand strategy. Key responsibilities include data analysis and reporting, marketing spend analysis, campaign performance analysis, website analytics, and collaboration with cross-functional teams. The ideal candidate should have experience in marketing data analysis, data modeling, statistical analysis, and data visualization tools. They should also have strong communication skills and experience working with cross-functional teams.

UI Developer

Company: EcoVadis

Location: Other US Location

Posted Jan 30, 2025

Ulula, a social enterprise subsidiary of EcoVadis, seeks a UI Developer to create high-quality, responsive, and accessible web interfaces. The ideal candidate will have expertise in HTML, SCSS, CSS, and JavaScript, and experience with Vue.js, Angular, or Laravel Blade is a plus. Responsibilities include converting UI/UX designs into clean HTML, SCSS, and JavaScript, ensuring mobile-first responsive and cross-browser compatible implementations, and optimizing UI code for performance. Qualifications include experience as a UI Developer with a strong focus on HTML/CSS, expertise in SCSS/SASS, Flexbox, CSS Grid, Bootstrap, or TailwindCSS, and basic to intermediate JavaScript skills. Familiarity with Figma, Adobe XD, and cross-browser compatibility and accessibility standards is required. The company offers flexible working hours, wellness allowance, professional mental health support, and a diverse and inclusive work environment.

Supplier Support Associate (Portuguese & Spanish)

Company: Assent

Location: Other US Location

Posted Jan 30, 2025

Assent, a leading solution for supply chain sustainability, has achieved US$100M ARR, making it the first Certified B Corporation in North America's SaaS sustainability industry to do so. The company is growing rapidly, with $350 million in funding led by Vista Equity Partners. Assent embraces a remote-first work model and is seeking a Supplier Support Associate to communicate with suppliers, handle compliance requests, and ensure quality assurance for compliance data. The ideal candidate will have excellent communication skills, a bachelor's degree, 12 years of related experience, and a solutions-first attitude.

Programme Manager

Company: Objective Corporation

Location: Other US Location

Posted Jan 30, 2025

Objective, a leading developer of SaaS solutions for the government, is seeking an experienced Programme Manager. The role involves overseeing project delivery, team management, solution design, and sales support. The ideal candidate should have strong project management expertise, understanding of software development lifecycle, exceptional communication skills, collaborative mindset, analytical and strategic problem-solving skills, proven leadership experience, and commitment to diversity and inclusion. Benefits include hybrid work arrangements, Employee Assistance Programme, extensive learning resources, and regular social events.

MetaWealth Consultant

Company: MetaWealth

Location: Other US Location

Posted Jan 30, 2025

MetaWealth is a technology-driven investment platform that simplifies real estate investments, offering institutional-grade opportunities starting from €100. The company has secured $29M in exclusive real estate investments across Greece, Spain, Italy, and Romania, with plans to expand to four new markets by FY 2025. MetaWealth is seeking a sales-driven, ambitious individual to join their international team, offering the chance to work with real estate experts and grow within the emerging market of tokenization. The role involves managing client relationships, selling real estate investments, and contributing to business development. Requirements include 5+ years of full sales cycle experience, 3+ years in real estate investment banking or FinTech, native Spanish speaker, and near-fluent English speaker. The successful candidate will be a key face of MetaWealth, promoting the firm's value proposition and contributing to marketing content creation.

Sales Assistant

Company: Mulberry England

Location: Other US Location

Posted Jan 30, 2025

Mulberry, a British luxury leather goods brand established in 1971, is seeking a Sales Assistant, or 'Experience Expert', to create memorable customer experiences. The role involves being customer-focused, maintaining key customer relationships, and promoting environmentally responsible practices. Mulberry offers a competitive salary, product allowance, staff discount, training opportunities, and volunteering days. The company is committed to sustainability, equity, and empathy, and values engagement, agility, curiosity, and a love for fashion.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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