Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Product Manager, Shoring & Scaffolding

Company: Umdasch Group AG

Location: Other US Location

Posted Jan 29, 2025

Doka is a leading company in the construction sector, specializing in formwork solutions. They are seeking a Product Manager for Shoring and Scaffolding Products to manage the product portfolio, maximize utilization, and increase market share in the US. The role involves product development, sales team training, and market studies. The ideal candidate should have a background in engineering or a related field, strong leadership skills, and industry knowledge. Doka offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Event Coordinator

Company: Opal Group

Location: Other US Location

Posted Jan 29, 2025

The Opal Group organizes high-quality live conferences for top executives and decision-makers across various industries. The Event Coordinator role involves managing event logistics, coordinating travel and transportation, liaising with speakers and sponsors, and handling financial aspects. The position requires a Bachelor's Degree, research and procurement experience, strong analytical skills, and the ability to multitask. Excellent interpersonal skills, a customer service focus, and self-motivation are also essential. Valid US travel documents are required.

Senior Software Sales Executive

Company: UL Solutions

Location: Other US Location

Posted Jan 29, 2025

This job description outlines a position that offers the opportunity to work with leading global companies in the automotive, aerospace, and medical device industries. The role involves developing and implementing go-to-market strategies, analyzing and developing new markets, and delivering presales presentations. The ideal candidate should have a degree in Business, Computing, Business Development, International Business, or a similar field, with work experience in Business Development, Sales, or Consulting for Process Management solutions. Fluency in English and Japanese, along with excellent communication and networking skills, are required. The role involves revenue responsibility for software license sales and maintaining an accurate quarterly forecast. The company, UL Solutions, is a global leader in applied safety science, offering testing, inspection, and certification services, along with software products and advisory offerings. The role involves working with clients in the automotive and mobility industry, supporting product design, supply chain management, and product marketing.

Customer Success Engineer - UK

Company: Quantum Metric, Inc.

Location: Other US Location

Posted Jan 29, 2025

Quantum Metrics prioritizes a diverse and inclusive culture, offering coaching and training programs for employee growth. As a remote-first company, they host regular events and have Employee Resource Groups for various topics. The Customer Success Engineer role involves supporting clients, managing technical details, and creating innovative solutions. Requirements include past experience in digital solutions, understanding of web technologies, and proficiency in JavaScript. Perks include group health plans, stock options, and a collaborative culture.

Sales Support Administrator - fluent in French

Company: Wolf Oil Corporation

Location: Other US Location

Posted Jan 29, 2025

Wolf Oil Corporation, a Belgium-based independent lubricants company, is seeking a Sales Support Administrator. The role involves coordinating the full order-to-cash process, managing relationships with customers and internal departments, and offering administrative support to commercial managers. The company offers a varied and challenging role within a dynamic, international team, with flexible working hours and a competitive remuneration package. Wolf Oil Corporation produces high-quality lubricants for various applications and maintains an agile, open structure that values co-creation, teamwork, and commitment to excellence.

Warehouse Specialist I

Company: Altice USA

Location: Other US Location

Posted Jan 29, 2025

Altice USA is a cutting-edge communications, media, and tech company that connects people to what matters most to them, such as texting with friends, advertising that resonates, or binge-watching their favorite show. The company's differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. Altice USA is recognized by Forbes as one of America's Best Employers and by the Human Rights Campaign, DiversityInc Magazine, and Cablefax for its diversity and inclusion program. The job involves providing logistics support, including picking, packing, assembly, sorting, shipping, and receiving of orders to meet productivity and quality goals. The role also includes assisting with forecasting and requisition of serialized and non-serialized materials, and efficient handling of convertor staging and cleaning processes.

Frontend - SDE 2 (React Native)

Company: Dream Sports

Location: Other US Location

Posted Jan 29, 2025

Sixer is an innovative online platform that allows cricket fans to engage in a fantasy game where they can trade players and watch their value fluctuate based on performance. The company is seeking a talented SDE 2 Frontend Mobile Application Developer with 5+ years of software development experience, proficient in Javascript, TypeScript, Redux, RESTful APIs, and React Native. The role involves end-to-end responsibility for the Sixer Mobile Application, identifying and fixing performance issues, and working on high-complexity projects. Sixer offers a fast-paced, collaborative work environment with opportunities for career growth and competitive compensation packages.

Accounts Receivable - Grapevine, TX

Company: SunSource

Location: Other US Location

Posted Jan 29, 2025

Master Pumps & Power, a SunSource company, is seeking an Accounts Receivable specialist for their Grapevine, TX headquarters. The role involves invoice processing, cash application, bank reconciliation, and miscellaneous tasks. The company is an Equal Employment Opportunity Employer and participates in E-Verify.

Support Specialist EMEA

Company: Remofirst

Location: Other US Location

Posted Jan 29, 2025

RemoFirst is a rapidly growing startup that offers a comprehensive people management platform, enabling employers to hire talent globally. The company is committed to revolutionizing the industry and providing exceptional service. They are seeking a Support Specialist to handle diverse inquiries within a centralized support system, with opportunities for career growth. The role involves managing basic inquiries, resolving complex issues, and collaborating with internal teams and external stakeholders. The ideal candidate should have extensive experience in customer support operations, proficiency in support platforms, and strong communication skills.

Solutions Engineer

Company: Verkada Inc

Location: Other US Location

Posted Jan 29, 2025

Verkada, a leading global cloud-based B2B physical security platform company, is seeking a Solution Engineer in Sydney. The ideal candidate will have expertise in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance, and Access Control. They will partner with territory account executives to expand Verkada's footprint in Fortune 500 companies. Responsibilities include being a subject matter authority on Verkada's product suite, designing Verkada solutions, and staying updated on the security and IoT industry. Requirements include an entrepreneurial attitude, 5+ years of experience as a Sales Engineer, a degree in Computer Science or related field, strong networking experience, and excellent communication skills.

Customer Success Engineer - Spain

Company: Quantum Metric, Inc.

Location: Other US Location

Posted Jan 29, 2025

Quantum Metrics prioritizes a diverse and inclusive culture, offering coaching and training programs for employee growth. As a remote-first company, they host regular events and have Employee Resource Groups. The Customer Success Engineer role involves supporting clients, architecting solutions, and developing custom JavaScript functions. Requirements include past digital solution experience, understanding of web technologies, and proficiency in JavaScript. Perks include a home office stipend, stock options, and flexible schedules. Quantum Metric is a leader in Continuous Product Design, capturing insights from 40% of the world's internet users.

Senior Automation Tester

Company: Endava

Location: Other US Location

Posted Jan 29, 2025

Endava is a technology company that has been driving meaningful change for over two decades by combining world-class engineering, industry expertise, and a people-centric mindset. They consult and partner with leading brands to create dynamic platforms and intelligent digital experiences. The company is seeking a Tester with at least 4 years of experience in automated testing methods and frameworks, strong knowledge in Web Services/API testing, and proficiency in understanding software development life cycle and testing methodologies. Endava offers competitive salary packages, career development opportunities, learning opportunities, work-life balance, and a commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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