Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Infrastructure Deployment Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a highly visible role focused on building and expanding Cloudflare's global infrastructure. The successful candidate will work closely with various teams and external partners, developing processes and implementing measurements for effective infrastructure management. The role requires deep technical understanding of datacenter infrastructure, networking, Linux, and basic data analysis skills. The position offers the opportunity to contribute to a faster, safer internet for millions of users. Required experience includes at least 3 years in Data Center Operations, Site Reliability Engineering, Linux systems administration, Network Engineering, or DevOps. Desirable skills include experience with optical transport technologies, configuration management tools, network hardware administration, and knowledge of network protocols and topologies.

Customer Experience Representative

Company: Aces Global

Location: Other US Location

Posted Jan 28, 2025

This job posting is for a Customer Experience Representative position, offering comprehensive training, a supportive team environment, and opportunities for growth. The role involves building customer relationships, driving acquisition and retention, and staying updated with product knowledge. The ideal candidate should be full-time, have a positive personality, and preferably have 2 years of degree or equivalent customer service and sales experience.

Safety Technology Specialist

Company: Parexel

Location: Other US Location

Posted Jan 28, 2025

The text describes the mission and key accountabilities of a role at Parexel, a company dedicated to improving global health. The role involves technology support, organizational representation, issue management, team support, and change management. The individual will provide support for the Parexel safety database and associated systems, interface with other Parexel groups, and collaborate with various teams to resolve issues. The role requires good communication skills, a client-focused approach, analytical and problem-solving skills, and knowledge of industry standards and processes. The ideal candidate will have a BSc in Engineering/Computer Science or equivalent, with a preference for a master's degree.

Account Manager

Company: Wolt

Location: Other US Location

Posted Jan 28, 2025

Wolt, a Finnish technology company, is seeking an Account Manager to manage and develop a portfolio of restaurants. The role involves fostering partner relationships, conducting business reviews, determining merchant needs, and driving revenue growth. The ideal candidate should have solid account management experience, excellent interpersonal skills, strong analytical experience, and a passion for food. Native Slovak and fluent English are required, with experience in CRM systems and sales being a plus.

Senior Director Engineering 642

Company: Protegrity

Location: Other US Location

Posted Jan 28, 2025

Protegrity, a global data protection solutions provider, is seeking a Senior Director of Engineering to lead two high-performing engineering teams. The role involves managing the development lifecycle, ensuring regular software releases, and providing Level2 support for customers. The ideal candidate should have a proven track record in cloud-based software development, team leadership, and customer-centric support. Responsibilities include leading and mentoring teams, overseeing the end-to-end development of cloud data security solutions, and collaborating with various teams to ensure successful software delivery. The company offers a competitive compensation package, remote work opportunities, and a diverse and inclusive workplace.

Senior Account Manager Private Sector

Company: Inetum

Location: Other US Location

Posted Jan 28, 2025

Inetum Belgium is seeking an experienced Senior Account Manager for the Private sector. The role involves operating as a Trusted Advisor, focusing on business development, and acquiring new clients. The ideal candidate will proactively identify new business opportunities, build strong relationships with customers, and stay updated on technological trends. The company offers a competitive compensation package, opportunities for professional growth, and a work-life balance. Fluency in Dutch, French, and English is required.

Technical Designer - Montreal

Company: Umdasch Group AG

Location: Other US Location

Posted Jan 28, 2025

Doka, a global leader in formwork and scaffolding solutions, is seeking a Technical Designer with extensive experience in concrete forming and design. The role involves creating AutoCAD and Revit drawings, generating material lists, ensuring proper equipment use, conducting analysis and design calculations, and mentoring junior designers. The ideal candidate will have a Bachelor's degree in engineering, 35 years of professional experience, excellent communication skills in English and French, and proficiency in AutoCAD, Word, Excel, and PowerPoint. They should also possess strong analytical skills, technical proficiency, and problem-solving abilities, thriving in a fast-paced, multicultural environment.

Domain Consultant (Presales) - Cortex (EDR/XDR) -

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 28, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are looking for a Domain Consultant to evangelize their industry-leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR, and Incident Response. The role involves collaborating with account teams, presenting to customers, leading demonstrations, and architecting solutions to strengthen customers' security posture. The ideal candidate should have deep experience in security incident response, strong technical hands-on experience, and excellent problem-solving skills. Palo Alto Networks values diversity and innovation, and offers a supportive work environment with flexible benefits.

Senior Key Partnerships Manager (Incogni)

Company: Surfshark

Location: Other US Location

Posted Jan 28, 2025

Incogni Marketing is seeking a seasoned affiliate marketing professional with 5+ years of experience. The ideal candidate will manage and grow relationships with existing strategic partners, build new partnerships, negotiate deals, and analyze performance data. The role offers growth opportunities, health and wellness benefits, flexible working conditions, and a competitive salary. Incogni Marketing fosters a collaborative environment that values creativity, open communication, and a shared passion for excellence.

Concepteur Technique - Montreal

Company: Umdasch Group AG

Location: Other US Location

Posted Jan 28, 2025

Doka, a global leader in innovative formwork solutions and services, is seeking a Technical Designer for its Canadian branch. The role involves creating AutoCAD and Revit drawings, providing material lists, ensuring proper equipment usage, conducting design analysis and pricing, and ensuring compliance with inventory and contractual guidelines. The ideal candidate should have a bachelor's degree in civil engineering, construction, structure, or equivalent, with 3-5 years of experience in concrete formwork, detailing, and design. Excellent communication skills in English and French, AutoCAD proficiency, and experience with Revit are required. The candidate should be a team player, analytical, and capable of working in a dynamic, deadline-driven, multicultural environment.

People Services Coordinator

Company: Biogen

Location: Other US Location

Posted Jan 28, 2025

The Senior People Services Coordinator role at Biogen Poland involves providing HR operational support to employees and HR Partners, resolving problems, and managing cases. The role requires interpreting complex HR information, maintaining SOPs, and achieving set KPIs. The ideal candidate should have a Bachelor's degree in HR, at least 1 year of experience, and strong problem-solving skills. Experience with Workday and a track record of process improvement are preferred. Biogen Poland is a diverse, inclusive workplace committed to changing the lives of patients with rare diseases.

Go-to-Market @Hexa

Company: Hexa

Location: Other US Location

Posted Jan 28, 2025

Hexa, a startup studio founded in 2011, is seeking a GoToMarket expert to drive growth for new projects. The role involves market research, lead generation, customer engagement, and content creation. Hexa provides entrepreneurs with startup ideas, teams, methodologies, branding, capital, and a community. The ideal candidate has GTM experience, creativity, and sales enablement skills. Hexa offers equity in startups, a flexible remote policy, and benefits like Swile green transportation and meal vouchers, Alan health insurance, and a commitment to diversity.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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