Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Senior Product Designer

Company: Make (make.com)

Location: Other US Location

Posted Jan 28, 2025

Make is a leading visual platform seeking a Senior Product Designer to join their team. The role involves working strategically across multiple parts of the product experience, partnering with product managers, and collaborating with a team of highly talented designers and engineers. The ideal candidate should have hands-on experience with design at all stages, a strong user-centric mindset, and a passion for problem-solving and innovation. The company offers a range of benefits including RSUs, annual bonus, multinational team, learning and development plan, flexible working hours, and more.

[GTC] Senior Full-Stack Software Engineer (Java + Angular)

Company: Software Mind

Location: Other US Location

Posted Jan 28, 2025

Software Mind, a global software development company, is seeking a senior Java developer with 10+ years of experience. The role involves taking ownership of code quality, collaborating with the Tech Lead and Product Team, and implementing clean, well-documented, and tested code. The company offers a competitive salary, flexible working hours, and an agile, non-bureaucratic culture. Previous experience in the Trade Finance industry is a plus.

Growth Lead (f/m/d)

Company: applike group

Location: Other US Location

Posted Jan 28, 2025

JustDice, a leading mobile gaming loyalty program developer, seeks a Growth Lead to drive expansion efforts. The ideal candidate will have a growth-oriented mindset, strong analytical skills, and experience in business development or sales. They will develop and execute growth strategies, identify unconventional marketing opportunities, and oversee growth marketing campaigns across various channels. The company offers a comprehensive work-life package, relocation support, and opportunities for professional development.

Sr. PowerBI Developer

Company: NTD Software

Location: Other US Location

Posted Jan 28, 2025

The job posting seeks an experienced Power BI Developer with expertise in data visualization, advanced Power BI features, and SQL Server. The ideal candidate will create impactful dashboards and reports to support business insights and decision-making processes. Responsibilities include designing and developing Power BI dashboards, creating calculated measures and columns using DAX, publishing reports, integrating SSRS with Power BI, and collaborating with stakeholders. Preferred skills include experience in Power BI application development, understanding of data refresh strategies, and delivering clear actionable insights.

Talent Acquisition Specialist

Company: Picus Security

Location: Other US Location

Posted Jan 28, 2025

Picus Security, a leading cybersecurity validation company, is seeking a Talent Acquisition Specialist based in Turkey. The role involves partnering with tech leaders to find top technical talent, managing the full recruitment cycle, and enhancing processes to support the company's growth. The ideal candidate should have strong talent acquisition experience, technical recruitment expertise, bilingual communication skills, emotional intelligence, and a results-oriented mindset.

Sr. Support Engineer, ERP

Company: QAD

Location: Other US Location

Posted Jan 28, 2025

QAD is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. They are seeking a Senior Support Engineer ERP to deliver exceptional technical support for QAD and Progress products. The role involves diagnosing and resolving technical issues, managing complex cases, and collaborating with cross-functional teams. The ideal candidate should have 34 years of relevant experience, strong problem-solving skills, and expertise in ERP support, including installation, configuration, and administration of ERP systems. Proficiency in debugging and troubleshooting Unix, Windows, internet, and network environments is required, along with programming knowledge in C, C++, Unix scripting, and Progress. QAD offers a collaborative culture, growth opportunities, and competitive compensation packages.

Associate, Private Equity Clients - 2025 Start

Company: Third Bridge Group Limited

Location: Other US Location

Posted Jan 28, 2025

Third Bridge is a leading investment research firm offering integrated solutions for top investors and business leaders. The Associate Private Equity role involves working with sharp minds in private equity funds, identifying and recommending relevant experts and content throughout investment lifecycles. Responsibilities include delivering excellent client service, engaging with industry experts, negotiating connections, and driving long-term performance of the book of business. The ideal candidate is motivated by results, inquisitive, target-driven, a relationship builder, and a team player. The role offers competitive compensation, time off, learning and development opportunities, health and wellbeing benefits, and a diverse and inclusive work environment.

Group Quality Engineer

Company: stow Group

Location: Other US Location

Posted Jan 28, 2025

Stow, a leading supplier of storage solutions, is seeking a Group Quality Engineer. The role involves improving quality standards across production plants, cooperating with R&D, and validating suppliers. The ideal candidate should have a Masters or Bachelors Degree in Engineering, at least 5 years of experience in metal processing, and be fluent in Dutch, French, and English. The company offers a competitive salary package, opportunities for professional development, and the chance to take ownership of projects.

IT Project Manager

Company: Link Solutions, Inc.

Location: Other US Location

Posted Jan 28, 2025

Link Solutions Inc is a reliable IT services provider for government clients, offering a wide range of services including infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility. The company is quality and compliance-focused, with certifications such as ISO 9001, ISO 20000, ISO 27001, and CMMI ML3 for Services and Development. They are currently seeking an IT Project Manager to join their team at the US Army's Network Enterprise Center at Fort Bliss, TX. The role involves managing overall operations, providing daily supervision, and ensuring successful project outcomes. The ideal candidate should be a US citizen with a secret clearance, a BABS degree in a related field, and at least 8 years of relevant IT experience. Preferred qualifications include PMP certification, IAT Level II Certification, and experience in a Department of Defense environment.

[WBG] Senior Test Automation Engineer (C# + Visual Studio)

Company: Software Mind

Location: Other US Location

Posted Jan 28, 2025

Software Mind is a company that develops impactful solutions for global clients, including tech giants and unicorns. They focus on transformative projects, emerging technologies, and limitless opportunities. The company culture emphasizes openness, respect, grit, and enjoyment. They are seeking a skilled professional with 3+ years of Agile development experience, understanding of Gherkin syntax, API testing in .NET environment, and experience with Azure DevOps CICD pipelines. The role involves working in scrum teams, testing systems, writing and automating tests, and integrating testing into CICD pipelines. The company offers flexible employment, remote work, international projects, language classes, training, private healthcare, and wellbeing initiatives.

Senior Product Designer

Company: Make (make.com)

Location: Other US Location

Posted Jan 28, 2025

Make is a leading visual platform seeking a Senior Product Designer to join their team. The role involves working strategically across multiple parts of the product experience, partnering with product managers, and collaborating with other design team members. The ideal candidate should have hands-on experience with design at all stages, a strong user-centric mindset, and a passion for problem-solving and innovation. The company offers a range of benefits including RSUs, annual bonus, multinational team, learning and development plan, flexible working hours, and more. Make is an equal opportunity employer committed to creating an inclusive environment.

Support Engineer, ERP

Company: QAD

Location: Other US Location

Posted Jan 28, 2025

QAD is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. They are seeking a talented ERP Support Engineer to join their virtual-first company. The role involves providing technical support for QAD and Progress products, diagnosing and resolving technical issues, performing Progress DBA tasks, managing incoming support requests, and contributing to the organization's knowledge base. The ideal candidate should have 2+ years of relevant experience, strong problem-solving skills, and a customer-focused mindset. QAD is committed to diversity, equity, and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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