Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Performance Marketing Manager

Company: Sign In Solutions

Location: Other US Location

Posted Jan 22, 2025

Sign In Solutions is seeking a results-driven Performance Marketing Manager to lead and optimize Paid Search and SEO strategies. The ideal candidate should have a proven track record in managing paid media campaigns, driving organic search visibility, and delivering measurable business growth in a B2B SaaS environment. The role involves working cross-functionally to align paid and organic search efforts with broader marketing objectives, ensuring high-quality lead generation, improved ROI, and a competitive edge in search visibility. The position reports to the VP of Marketing and plays a pivotal role in shaping performance marketing strategies. The role is hybrid, requiring 3 days a week in the Northampton office. The company values culture, with a focus on customer-first, respect and dignity, accountability and empowerment, honesty and positivity, and doing good and giving back. The ideal candidate should have demonstrable expertise in Paid Search and SEO, proficiency in tools like Google Ads, Google Search Console, GA4, SEMrush, Screaming Frog, and Looker Studio, strong analytical skills, experience in creating and optimizing landing pages, excellent organizational and project management skills, and proven experience in the B2B SaaS industry. The role involves planning, executing, and continuously optimizing paid search campaigns, conducting keyword research, creating compelling ad copy, managing campaign budgets, staying informed on industry trends, developing and implementing comprehensive SEO strategies, collaborating with content creators and developers, tracking and analyzing SEO performance metrics, aligning Paid Search and SEO strategies with overall business objectives, and presenting performance updates to senior leadership.

Developer III - ServiceNow HRSD

Company: Cencora

Location: Other US Location

Posted Jan 22, 2025

Cencora, formerly AmerisourceBergen, is a top global pharmaceutical solutions company. They are expanding their Shared Service Center in Lithuania and seeking a ServiceNow HRSD Developer. The role involves designing, developing, and implementing new functionality in the HRSD module, providing technical assistance, and maintaining technical documentation. The ideal candidate should have experience with ServiceNow HRSD, core modules, ATF, and scripting languages. Cencora offers competitive benefits, learning opportunities, and a multicultural team environment.

Talent Acquisition Analyst

Company: DocPlanner

Location: Other US Location

Posted Jan 22, 2025

Docplanner, a leading medical platform in 13 countries, is seeking a Talent Acquisition Analyst in Bogotá, Colombia. The role involves managing full-cycle recruitment, utilizing data-driven insights, and collaborating with internal stakeholders. The ideal candidate should have a Bachelor's degree, 2+ years of in-house recruitment experience, proficiency in ATS, strong analytical skills, and knowledge of local labor laws. They should also have excellent communication skills, be adaptable, and have experience with recruitment analytics and reporting tools.

Software Engineer

Company: CSC

Location: Other US Location

Posted Jan 22, 2025

CSC is seeking a Senior System Analyst with 5-8 years of experience in full-stack application development using Java EE, Spring framework, MVC, JPA, Data, REST, Boot, ReactJS, and Maven. The role involves technical leadership, developing and prototyping key application components, modifying functionality, and working with web technologies like REST, SOAP, JSON, XML, XSL, MS SQL, and MongoDB. The candidate should be proficient in GIT SCM, have experience in Agile development, and follow CICD best practices. A Bachelor's degree in IT is preferred, and CSC offers a competitive benefits package, success-sharing bonuses, and global career opportunities.

Product Development Specialist

Company: Halter

Location: Other US Location

Posted Jan 22, 2025

Halter is seeking a Research & Development Specialist to join their virtual fencing team in the Waikato, with the opportunity to work in Auckland. The role involves supporting Halter farmers, testing and validating new software versions, designing new features, and potentially playing a role in international expansion. The ideal candidate is motivated, loves solving hard problems, and has a strong desire to learn. Halter values getting things done, critical thinking, and innovative solutions. The company offers a high-growth culture, a supportive team, and a range of benefits including a self-development budget, wellness leave, and unlimited paid annual leave.

Product Owner

Company: NTD Software

Location: Other US Location

Posted Jan 22, 2025

NTD Software is seeking a Product Owner with proven experience in Agile methodologies, strong communication skills, and a customer-focused mindset. The role involves defining and prioritizing the product backlog, collaborating with cross-functional teams, and ensuring timely delivery of features. The ideal candidate should have a solid understanding of the industry, preferably in healthcare, and be fluent in English. NTD Software is an equal opportunity employer.

Mid Market Success Consultant - Upsell

Company: Sprout Solutions

Location: Other US Location

Posted Jan 22, 2025

The role of a Mid Market Success Consultant involves driving sales and revenue growth within the midmarket segment. This includes identifying and engaging with midsized companies, understanding their specific business needs, and offering tailored solutions. The responsibilities encompass mid market client acquisition, account management, consultative selling, solution presentations, proposal development, negotiation, and deal closure. The ideal candidate should have a proven track record in B2B sales with a focus on midmarket clients, in-depth knowledge of midmarket sales processes, excellent communication skills, strong business acumen, and the ability to work independently and collaboratively. Familiarity with midmarket trends and industry dynamics is a plus.

Customer Support Representative

Company: Procore Technologies

Location: Other US Location

Posted Jan 22, 2025

Procore is seeking a Customer Support Representative to join their team in Costa Rica. The role involves providing first-contact resolutions to customers, troubleshooting technical issues, and delivering a best-in-class customer experience. The ideal candidate should have 1+ years of experience in a contact center or technical support environment, strong communication skills, and the ability to multitask. Procore offers competitive compensation and a dynamic, inclusive work environment.

Operations Supervisor

Company: The Wonderful Company

Location: Other US Location

Posted Jan 22, 2025

Wonderful Citrus, a leading citrus grower, shipper, and packer, is seeking an Operations Supervisor. The role involves overseeing packing house operations, ensuring safety, quality, and efficiency. The ideal candidate should have experience in agriculture, manufacturing, continuous improvement, and managing perishable products. Responsibilities include achieving production goals, managing staffing, maintaining equipment, and ensuring adherence to operational procedures. The position offers a competitive salary, benefits, and opportunities for advancement in a global company dedicated to health and happiness.

PS Consultant II

Company: HERE

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a top-tier backend engineer with proven proficiency in development. The role involves contributing to a wide range of backend services impacting user experience in cars, such as routing algorithms, traffic, road sign, and hazard updates. The engineer will configure Run Monitor, improve performance, adapt services to other backend API changes, and maintain code quality. They will also be involved in research and development activities to understand and identify product requirements aligned with HERE's vision and business needs. The ideal candidate should have a bachelor's degree in Engineering or equivalent experience, 2+ years of hands-on experience in development of advanced programming in Java 8+, proficiency with testing tools like JUnit and Cucumber, foundational knowledge of SQL databases, security best practices, and DevOps/CICD pipelines. Familiarity with AWS, including S3 storage solutions, is also required. Strong collaboration and communication skills, analytical thinking, and a passion for solving complex problems are essential. HERE Technologies is an equal opportunity employer.

Senior Analyst, Treasury Risk and Capital Oversight

Company: EQ Bank | Equitable Bank

Location: Other US Location

Posted Jan 22, 2025

Equitable Bank, a Canadian Challenger Bank, is seeking a Treasury Risk and Capital Oversight professional with a postsecondary degree in Finance, Economics, Mathematics, or Statistics. The role involves overseeing the bank's liquidity, funding risk, market risk, capital, and securitization. The ideal candidate should have at least 3 years of experience in a financial institution, strong communication skills, and technical proficiency in programming languages like Python and SQL. Equitable Bank offers competitive benefits, a barrier-free work environment, and a commitment to diversity and inclusion.

Sr. Salesforce Developer

Company: NTD Software

Location: Other US Location

Posted Jan 22, 2025

The company is looking for experienced Salesforce professionals to join their team in Aguascalientes. The ideal candidates should be team-oriented, adaptable, and capable of delivering innovative solutions. Responsibilities include developing and maintaining Salesforce applications, utilizing Salesforce APIs, designing user-friendly interfaces, and collaborating with cross-functional teams. Requirements include 3+ years of Salesforce development experience, proficiency in Apex, Visualforce, and Lightning components, and working knowledge of Salesforce APIs. The company values excellent communication and leadership skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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