Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

D365 CE Consultant

Company: sa.global

Location: Other US Location

Posted Jan 19, 2025

Saglobal is a global company with over 800,000 users in 80 countries, offering industry-focused solutions using Microsoft business applications and the Microsoft Business cloud. They specialize in advertising, marketing, accounting, architecture, engineering, consulting, homebuilding, legal, and IT services. Saglobal's culture is open, flexible, vibrant, collaborative, and diverse, with a focus on innovative and dynamic thinking. They are led by core values of Agile, Capable, and Committed, and have won the Microsoft Dynamics Partner of the Year Award 11 times. The company is seeking a subject matter expert in Dynamics 365 CE and Power Platform with 4+ years of experience in designing and developing functionalities, strong requirements gathering skills, and proficiency in C#, JavaScript, .NET framework, HTML, HTML5, CSS, SSRS, and MS SQL Server.

Senior Procurement Business Partner, BioLife

Company: Takeda

Location: Other US Location

Posted Jan 19, 2025

The Biolife Senior Procurement Business Partner is responsible for managing procurement activities for Biolife's plasma collection centers in the US. Key responsibilities include CAPEX services and equipment sourcing, stakeholder management, collaboration with procurement functions, and ensuring ethical and compliant leadership in procurement. The role requires a business-related degree, 10+ years of relevant experience, and expert proficiency in MS Office. Preferred qualifications include a postgraduate business degree, international strategic sourcing experience, and knowledge of enterprise systems.

Senior Software Developer

Company: DT Professional Services

Location: Other US Location

Posted Jan 19, 2025

DT Professional Services is seeking a Senior Software Developer with 4+ years of experience working on US Navy projects and an active DoD Secret Clearance. The ideal candidate will drive the technical direction of large-scale cloud systems, serve as a technical lead, and mentor Software Engineers. The role involves designing, coding, testing, documenting, and implementing application systems, as well as identifying and resolving production problems. The company offers competitive compensation, insurance benefits, retirement plans, and growth opportunities. DT Professional Services is an SBA 8a and HUBZone certified Small Business with over a decade of experience in delivering technology services and solutions.

Quality Engineer

Company: Odaseva

Location: Other US Location

Posted Jan 19, 2025

Odaseva, a fast-growing scaleup with offices worldwide, is seeking a Quality Engineer. The role involves participation in Agile ceremonies, test case design, test execution, and test automation. The ideal candidate should have 6+ years of experience in a technical field, knowledge of testing frameworks, and familiarity with BDD and CICD. Fluency in English and French is required.

Civil Engineer (Engineer-in-Training)

Company: AKS Engineering & Forestry

Location: Other US Location

Posted Jan 19, 2025

AKS Engineering & Forestry is offering a full-time position for a civil engineer in training in Bend, Oregon. The ideal candidate should have 2-5 years of design experience, a BS in Civil Engineering, and EIT certification. The role involves designing residential, industrial, commercial, education, recreational, transportation, and public works projects. Key responsibilities include street and utility design, hydrology-hydraulic calculations, Civil 3D drafting, and coordinating with in-house disciplines and subconsultants. AKS values professional licensure and offers a comprehensive benefits package, including opportunities for personal and professional development, a collaborative team environment, and flexible work schedules.

Chauffeur classe 1

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 19, 2025

The American Iron and Metal Company (AIM) is a global leader in the metal recycling industry with over 125 sites and 4,000 employees worldwide. They have thrived for eight decades due to dedicated employees and continuous client trust. AIM is a growing team that has evolved into a multifaceted enterprise with divisions in metal recycling, construction waste recycling, welded assembly manufacturing, demolition and dismantling, and car recycling. They are proud of their environmental contributions towards a greener and more sustainable future. AIM offers competitive compensation, including a starting wage of $28, local transportation, overtime pay, paid vacations, comprehensive health insurance, telemedicine, a group RRSP with employer matching, educational scholarships, an employee assistance program, on-site cafeteria, and an enterprise gym. Currently, they are seeking a Class 1 driver to transport metals to clients and AIM's site, perform pre-trip inspections, assist with loading and unloading, ensure safety compliance, operate various heavy vehicles, and provide excellent customer service. The ideal candidate should have a valid Class 1 FM driver's license, a clean driving record, and 12 months of experience. Preferred skills include safety awareness, physical fitness, customer service abilities, reliability, punctuality, and respect for equipment. The position is full-time, permanent, with a Monday to Friday, 40-hour workweek, and overtime available. AIM promotes equal employment opportunities and only uses masculine pronouns for text simplicity. Only shortlisted candidates will be contacted for interviews.

Analyste Principal de l'Information Financière

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 19, 2025

AIM, a global leader in metal recycling with over 125 sites and 4,000 employees worldwide, is seeking an experienced Principal Financial Information Analyst. The role involves consolidating financial statements, ensuring accuracy, and transforming Excel-based consolidation processes to an enterprise performance management (EPM) solution. The ideal candidate will have a strong understanding of financial consolidation, accounting principles, and analytical skills. They will have the opportunity to significantly impact financial reporting processes and contribute to transformative projects. Key responsibilities include consolidating financial statements, ensuring compliance and reporting, handling complex accounting, supporting audits, managing financial systems, and improving processes.

Senior Software Engineer - Datajet

Company: Global Fashion Group

Location: Other US Location

Posted Jan 19, 2025

Global Fashion Group, a leading fashion and lifestyle retail destination in LATAM, CIS, SEA, and ANZ, is seeking a Senior Golang Engineer. The role involves building and maintaining scalable Golang-centric applications, ensuring a relevant catalog of millions of products is available to over 50 million users across 12 countries. The successful candidate will work on a search recommendation engine used by GFG's regions and help make every product in the extensive assortment discoverable. The company offers a dynamic working environment, the opportunity to work in a fast-growing business, and exposure to ecommerce environments.

Senior Manager, Sales - Retail Industry

Company: ServiceNow

Location: Other US Location

Posted Jan 19, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to manage a team of direct Sales Executives and drive rapid new business sales growth within a defined territory. The role involves building and driving sales strategy, recruiting and coaching team members, managing forecasts and pipelines, and achieving annual sales goals. The ideal candidate should have extensive new business sales success, strong strategic thinking, and excellent relationship-building skills. Fluency in German and English is required.

Adjointe administrative

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 19, 2025

The American Iron and Metal Company is a global leader in metal recycling with over 125 sites and 3500 employees worldwide. They have thrived for eight decades, celebrating their 86th anniversary recently, thanks to dedicated employees and continuous client trust and support. Join a growing team that has evolved into a multifaceted enterprise with divisions including metal recycling, construction waste recycling, welding assembly manufacturing, demolition, and car recycling. They are proud of their environmental contributions to create a greener and more sustainable future. The company offers comprehensive group insurance, a 3-month RRSP plan, 24/7 telemedicine, a new student aid program, employee assistance program, and social events. The Adjunct to the General Manager role involves assisting the General Manager in both management and commercial roles, handling client emails, collaborating with the Account Manager in Quebec, managing client calls, scheduling client meetings, generating data reports, managing emails, tracking purchases, supporting internal and external clients, managing employee administrative tasks, handling uniforms and office supplies, and tracking employee maintenance training. The ideal candidate has 2-3 years of relevant experience, excellent MS Office skills, strong client service skills, organizational abilities, autonomy, and bilingualism is an asset. The position is full-time, permanent, with hours from 8:00 AM to 5:00 PM, Monday to Friday.

APACSA Supply Chain Lead

Company: McCain Foods

Location: Other US Location

Posted Jan 19, 2025

This job posting is for a Supply Chain Lead position in New Delhi, India. The role involves leading delivery teams, coaching team members, and building strong relationships with key business stakeholders. The successful candidate will be responsible for business partnering, product delivery, and technology advisory within the APACSA Supply Chain domain. They will work on digital transformation, enterprise capabilities, and the deployment of supply chain technology capabilities across APACSA. The role requires strong business partnering skills, change leadership, and expertise in Supply Chain Management, particularly in SAP S4 Hana, Kinaxis, or Blur Yonder SAP TM. The candidate should have a Bachelor's degree in a Business or IT discipline, with 5+ years of experience in technology, digital product delivery, and business relationship management. The role involves 46 weeks of travel per year, primarily within the APACSA region.

Sr. Payroll Analyst

Company: Personalis

Location: Other US Location

Posted Jan 19, 2025

Personalis Inc. is a leading company in advanced cancer genomics, providing biopharmaceutical customers and clinicians with comprehensive genomic information from a single tissue sample. Their Personalis NeXT Platform® is designed to adapt to the complex understanding of cancer. The company operates one of the largest sequencing operations globally and is the sole sequencing provider to the Veterans Affairs Million Veteran Program. Personalis Clinical Laboratory is built with a focus on clinical accuracy, quality, big data scale, and efficiency. The Sr. Payroll Analyst position involves processing the company's payroll using the ADP platform, enforcing payroll policies, managing new state registrations, reviewing employee 401k contributions, and preparing accounting transactions. The role requires a Bachelor's degree in Accounting, Finance, Business Administration, or related field, and 5-8 years of progressive payroll experience. Multistate payroll experience with ADP Workforce Now and other related systems is preferred. The hiring range for this position is $90,000 to $115,000 per year, depending on various factors such as geographic region, job-related knowledge, skills, and experience.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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