Exceptional Customer Service Jobs in Other US Location

1,424,390 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Partnerships Manager

Company: Salesmsg

Location: Other US Location

Posted Jan 17, 2025

Salesmsg is a fast-growing startup that offers a scalable text messaging platform for businesses. They prioritize their customers' success and have a remote team spread across the US, Europe, and Asia. They provide exceptional SaaS products, unlimited time off, and competitive benefits. They are looking for an experienced Partner Development Manager to develop strategic relationships and expand their partner ecosystem.

Senior Backend Engineer - Product Integration

Company: CleverTap

Location: Other US Location

Posted Jan 17, 2025

CleverTap, a global growth-stage startup, is seeking a Senior Engineer with 3+ years of experience in algorithms, data structures, and programming. The role involves working closely with backend engineers, product managers, team leads, and QA engineers. The engineer will own well-defined projects from start to finish, ensuring code quality, security, testability, readability, and maintainability. The ideal candidate should have experience with Publish-Subscribe systems like Kafka, PubSub, or RabbitMQ, and SQL and/or NoSQL databases. Familiarity with frontend technologies such as TypeScript, HTML5, CSS3, and Vue.js is a plus. The measures of success include writing quality code, adhering to functional and nonfunctional requirements, and promoting the company's core values. The role offers opportunities for innovation at scale with learning opportunities in a fast-paced, dynamic environment.

Senior 3D Vehicle Artist

Company: Gameloft

Location: Other US Location

Posted Jan 17, 2025

Gameloft, a leading game development and publishing company, is seeking a Senior Vehicle Artist. The role involves creating stunning visuals for projects, working closely with artists, and collaborating with other departments. The ideal candidate should have strong skills in 3D game development pipelines, lowpoly and highpoly vehicle creation, UV unwrapping, hardsurface modeling, optimization for realtime mobile games, texture baking, and PBR shader understanding. Proficiency in 3dsmax, Photoshop, Substance Painter, and Unity/Unreal is required. The company offers a competitive remuneration package, a dynamic work environment, and various benefits. Gameloft is a global company with a vibrant atmosphere, located in HCMC, Vietnam.

Senior Account Executive (Hybrid)

Company: CleverTap

Location: Other US Location

Posted Jan 17, 2025

CleverTap, a global growth-stage startup, is seeking a Senior Account Executive with 8+ years of SaaS selling experience for the India South region. The role involves growing business clientele, establishing relationships with key customers, and managing an existing book of business. The ideal candidate should have a strong combination of new customer acquisition and account management skills, excellent communication and presentation skills, and a proven track record in leading and building a client portfolio in the India region. CleverTap, backed by top-tier investors, offers a fast-paced dynamic environment with learning opportunities and a commitment to an inclusive culture.

Senior Software Engineer – Python Developer

Company: Cover Genius

Location: Other US Location

Posted Jan 17, 2025

Cover Genius, a Series E insurtech, offers protection for millions of customers worldwide annually. They are recognized for their innovative approach, particularly in AI adoption and chatbot functionalities. The company values bold, authentic, purposeful, and inspired individuals. The role of a senior software engineer involves leading AI adoptions, developing scalable APIs, ensuring code quality, and collaborating in an agile environment. The ideal candidate should have at least 5 years of Python backend development experience, proficiency in Django or FastAPI, and understanding of modern DevOps practices.

Lead/Manager - Campaign Management

Company: Plum

Location: Other US Location

Posted Jan 17, 2025

Plum is an employee insurance and health benefits platform aiming to provide high-quality insurance to 10 million lives by FY2030. They are seeking a Campaign Management Lead with expertise in email marketing platforms, digital marketing technologies, and industry trends. The role involves planning, executing, and optimizing email and other mass marketing campaigns, ensuring compliance with legal requirements, and analyzing campaign performance. The ideal candidate should have a Bachelor's degree in marketing, 2+ years of relevant experience, and be organized, detail-oriented, and a self-starter.

3D Environment Artist

Company: Gameloft

Location: Other US Location

Posted Jan 17, 2025

Gameloft, a leading game development and publishing company, is seeking a 3D Environment Artist with proficiency in traditional modelling and texturing workflow, 3ds Max or Maya, and Photoshop. The role involves modelling both organic and hard surfaces, creating PBR assets, and collaborating with various departments. The company offers a competitive remuneration package, a dynamic work environment, and opportunities for professional growth. The position is based in Ho Chi Minh City, Vietnam.

Major Account Manager

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 17, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They value innovation, collaboration, and execution. The Major Account Manager role involves driving large complex sales cycles, understanding customer needs, and positioning Palo Alto Networks' solutions. The ideal candidate has experience in SaaS-based architectures, value selling, and consultative sales techniques. The company offers a supportive environment with resources for personal and professional development.

Solutions Consultant ( Pre Sales ) , FSI, Philippines

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 17, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They value innovation, collaboration, and disruption. The Solutions Consultant role involves providing technical leadership, defining solutions for customers' security transformation, and meeting sales quotas. The company offers a supportive environment with flexible benefits and opportunities for professional growth. Qualifications include understanding of data networking, cybersecurity solutions, and experience in presales roles.

(New Grad) Quality Assurance Engineer - Data analysis skills

Company: Western Digital

Location: Other US Location

Posted Jan 17, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They are a key partner to large organizations, providing storage solutions for various platforms, including gaming, city safety systems, and data centers. The company is currently seeking a QA Engineer with a background in engineering or a related field, and experience in data analysis tools. The role involves ensuring high product quality, analyzing quality performance, and working on initiatives like GenAI. Western Digital values diversity and inclusivity, offering opportunities to applicants with disabilities and fostering an environment where everyone can thrive.

3D Vehicle Artist (Mid-Junior)

Company: Gameloft

Location: Other US Location

Posted Jan 17, 2025

Gameloft, a leading game development and publishing company, is seeking a Mid Junior Vehicle Artist. The role involves creating high-quality vehicle models, collaborating with other artists, and optimizing models for performance. The ideal candidate should have a minimum of 23 years of experience in the gaming or 3D modeling industry, proficiency in tools like 3ds Max, Maya, and Photoshop, and a portfolio demonstrating vehicle modeling skills. Gameloft offers a competitive remuneration package, a dynamic work environment, and opportunities for professional growth. The company is based in HCMC, Vietnam, and operates globally, distributing games in over 100 countries.

Senior Executive Assistant (PH)

Company: Wing Assistant

Location: Other US Location

Posted Jan 17, 2025

Wing is seeking a Senior Executive Assistant for a remote position. The role involves executive support, strategic assistance, administrative excellence, project and task management, travel and event coordination, communication and inbox management, data and presentation preparation, marketing and social media management, and ad hoc tasks. Qualifications include a minimum of 5 years of experience as an Executive Assistant, excellent communication skills, tech savviness, and specific technical requirements. Benefits include health insurance, performance incentives, job security, paid training, an inclusive culture, upskilling opportunities, work-from-home flexibility, a supportive team, career growth opportunities, a fun work environment, and holiday and overtime pay. The salary is up to PHP 100,000.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages