Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Manager, Global AP Technical Operations

Company: NBCUniversal

Location: Other US Location

Posted Feb 01, 2025

NBCUniversal is seeking a Manager Global Accounts Payable Technical Operations for a hybrid role based near Tottenham Court Road station. The successful candidate will be a strategic thinker with technical expertise, supporting SAP and ProcuretoPay applications. Key responsibilities include maintaining understanding of NBCU's ProcuretoPay control framework, providing operational and technical support, troubleshooting technical issues, and leading operational improvement initiatives. The ideal candidate will have a BABS in Accounting, Finance, IT, or a related field, with strong experience in a technical ProcuretoPay environment within a global organization. Proficiency in ERP software, particularly SAP, is required. The role involves collaborating with IT, Global Finance Operations, and BPO partners, and requires excellent communication and problem-solving skills.

Technology Solutions Intern

Company: NBCUniversal

Location: Other US Location

Posted Feb 01, 2025

NBCUniversal is offering a 12-month internship for a Technology Solutions Intern. The role involves working with the team that oversees applications enabling business operations, finding clients, selling opportunities, invoicing, analyzing, and reporting. The intern will be part of the Technology Solutions team, providing IT leadership support and guidance to Universal International Studios and International Networks. The intern will learn about efficient systems for smooth business operations, business process management, stakeholder management, and incident and enhancement management. The ideal candidate should have an inquisitive mind, good communication skills, an interest in analysis and analytics, and be open to learning new skills or technologies.

Brand Designer

Company: Relay Financial

Location: Other US Location

Posted Feb 01, 2025

Relay is a collaborative money management platform designed for small and medium-sized businesses (SMBs). The company aims to revolutionize traditional banking by providing a human-centric customer experience. Relay is currently seeking a Brand Designer with 5+ years of experience to scale their brand impact, increase creative output, and elevate design quality. The role involves developing creative concepts, digital and physical assets, and managing a team of freelancers. Relay offers competitive compensation, comprehensive health benefits, flexible vacation, parental leave, a hybrid work environment, and opportunities for personal and professional growth.

Business Development Representative (national and / or international) Trainee

Company: Devoteam

Location: Other US Location

Posted Feb 01, 2025

Devoteam is a global leader in Digital Transformation, with a revenue of €1B. They believe in transforming technology to create value for clients, partners, and employees. They are proud of their culture, diverse environment, and multidisciplinary team of experts spread across 20+ EMEA countries. They seek a motivated individual with a solid background in Information Technologies for a role involving cold emails, networking, lead generation, and administrative tasks. The ideal candidate should be fluent in English, have excellent communication skills, be highly organized, result-driven, and have strong networking abilities.

Material Planning & Logistics Project Manager (m/f/d)

Company: Magna International

Location: Other US Location

Posted Feb 01, 2025

Magna Exteriors offers an engaging work environment with opportunities for career growth and development. The company is a global leader in automotive exterior technologies, providing a wide range of products and services. The Material Planning and Logistics Project Manager role involves leading cross-functional teams to optimize material conveyance, storage, and transportation costs, with a focus on data analysis, efficiency, and cost minimization. The ideal candidate should have a Bachelor's degree in a relevant field, experience in MP&L processes, proficiency in MS Office Suite and ERP software, strong analytical skills, and excellent communication abilities.

Commercial Mortgage Analyst, Commercial Finance Group (CFG)

Company: EQ Bank | Equitable Bank

Location: Other US Location

Posted Feb 01, 2025

Equitable Bank, a Canadian Challenger Bank, is seeking a Commercial Mortgage Analyst to join their dynamic Commercial team. The role involves managing the Commercial Finance Group portfolio, assisting Senior Account Managers with daily tasks, and maintaining the currency of renewal, annual review, and subadvance pipeline reports. The ideal candidate should have a postsecondary education diploma or degree in business or finance, 3+ years of experience in financial services, and strong analytical and problem-solving skills. Equitable Bank offers competitive benefits, a fulfilling opportunity to join a top FinTech, and a barrier-free recruitment process.

(IND) STAFF, DATA ENGINEER

Company: Walmart Global Tech

Location: Other US Location

Posted Feb 01, 2025

The role involves driving the execution of business plans and projects, supervising associates, promoting company policies, and ensuring business needs are met. Responsibilities include architecting data ingestion processes, developing databases and analytics strategies, overseeing data engineering teams, collaborating with stakeholders, and implementing data quality monitoring systems. The ideal candidate should have a degree in Computer Science or related field, extensive experience in data management, proficiency in Big Data technologies, scripting languages, SQL and NoSQL databases, and strong analytical skills. They should also demonstrate leadership, respect for individuals, integrity, service to customers, and strive for excellence.

Senior DevOps Engineer

Company: Brighte

Location: Other US Location

Posted Feb 01, 2025

Brighter Together is a mission-driven company that aims to make sustainability affordable and accessible for everyone. They offer financial solutions for homeowners to adopt renewable energy and home improvements. The company values diversity and inclusion, and has been recognized for its efforts in creating a diverse and inclusive workplace. They provide a range of benefits and perks to support employees, including flexible working arrangements, employee share options, social events, nutritious snacks, end-of-trip facilities, and anniversary leave. Brighter Together has been named LinkedIn's 10 Top Australian Start-Up 2021 and is supported by several investors.

Development Team Lead (RingCX Core)

Company: RingCentral

Location: Other US Location

Posted Feb 01, 2025

RingCentral, a leading provider of cloud-based communications and contact center solutions, is seeking a Team Lead for its high-performing engineering team. The role involves guiding a team in designing and delivering secure, scalable, and fault-tolerant services, APIs, and end-user applications. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 8+ years of software engineering experience, and expertise in Java application development, microservices architecture, and Kubernetes. The company offers cutting-edge technologies, professional growth opportunities, and a positive work culture.

Artiste FX (Niveau intermédiaire et senior)

Company: Rodeo FX

Location: Other US Location

Posted Feb 01, 2025

Rodeo FX, a Montreal-based high-end creative company with over 15 years of experience, has been recognized as one of the best employers in Montreal multiple times and won the Mercuriades 2022 award for Best Large Company. They specialize in visual effects, animation, and advertising services, and have been nominated for multiple Emmy Awards for their work on Stranger Things, The Witcher, and The Lord of the Rings: The Rings of Power. With nearly 900 artists working in studios across Montreal, Quebec, Toronto, Los Angeles, and Paris, Rodeo FX is an independent Oscar-winning company that collaborates with top storytellers like Netflix, HBO, Disney, Marvel, Amazon Studios, Warner Bros, and Sony. Their current projects include Blue Beetle, Monarch, Legacy of Monsters, and Rebel Moon by Zack Snyder. Recently released projects include John Wick: Chapter 4, Black Adam, The Little Mermaid, and Love, Death and Robots Volume 3, for which the company won a VES 2023 award.

Spvr - Contract Digitization (IN)

Company: Cencora

Location: Other US Location

Posted Feb 01, 2025

Cencora is seeking a qualified candidate for a leadership role in contract digitization. The role involves leading a team of analysts, reviewing and digitizing Prime Vendor Agreements, and collaborating with various functional teams. The ideal candidate should have a Bachelor's degree in finance or a related field, 34+ years of working experience, and 1+ year of management experience. Proficiency in Microsoft Office Suite and strong communication skills are required. Cencora offers competitive benefits and is committed to providing equal employment opportunities.

Product Manager - Lending

Company: Constantinople

Location: Other US Location

Posted Feb 01, 2025

Constantinople is a comprehensive, cloud-native platform for banks, offering a suite of banking products and operational services. It automates manual processes, reducing operational complexity and enabling banks to focus on customer service. The Product Management team is seeking a Product Manager Lending to contribute to the vision and strategy of the lending product suite, assess market landscapes, and drive product development. The ideal candidate will have experience in regulated lending products, iterative product development, and stakeholder alignment. Constantinople values diversity and equal opportunity, encouraging applicants from all backgrounds.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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