Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Forms Management Coordinator

Company: D.A. Davidson Companies

Location: Other US Location

Posted Feb 01, 2025

DA Davidson Companies, an employee-owned firm with over 80 years of history, is seeking a Forms Management Coordinator. The role involves managing form updates, ensuring accuracy, and maintaining compliance with company standards. The ideal candidate should have strong organizational skills, proficient computer skills, and the ability to communicate effectively with employees at all levels. The company offers competitive benefits, professional development opportunities, and a commitment to fostering a diverse environment.

Shipping Coordinator - Day Shift

Company: Ingram Content Group

Location: Other US Location

Posted Feb 01, 2025

Ingram Content Group is hiring for a Shipping Coordinator position in Chambersburg, PA. The role involves ensuring the shipping schedule is completed for all daily shipments, both domestic and international. The Operations team at Ingram plays a crucial role in maintaining the efficiency of distribution centers and warehouse facilities. The company values safety and process improvement, utilizing technologies like voice and RF systems. The ideal candidate should have 6 months of work experience and be physically capable of lifting up to 70lbs. Ingram offers a casual dress code, convenient location, and benefits including medical, dental, vision, and vacation. The company is an equal opportunity employer.

Graduate Internship

Company: Million Dollar Baby Co.

Location: Other US Location

Posted Feb 01, 2025

Million Dollar Baby Co, a family-owned business since 1990, offers a Graduate Internship Program for University students seeking real-world experience in a wholesale-distribution business. The company, known for its diverse team and eco-conscious designs, is currently accepting applications for internships in Branding, Marketing, and Sales Analytics. The internship is stipend-paid for a minimum of 40 hours per week during the summer. Million Dollar Baby Co is committed to diversity and inclusion, with a focus on hiring from all backgrounds and providing equal opportunities. The company requires all employees to be fully vaccinated against COVID-19.

Senior Operations Manager, Skip Recoveries

Company: Global Lending Services

Location: Other US Location

Posted Feb 01, 2025

GLS is a company that provides affordable auto financing options to help families meet their transportation needs. They have a culture of over 1000 employees who care deeply and think boldly, driving innovation in a positive culture. GLS offers competitive benefits including base pay, performance bonuses, medical insurance, 401K with employer match, PTO, VTO, tuition reimbursement, parental leave, and a business casual work environment. The Senior Operations Manager Skip Recoveries role involves managing an operational team, developing strategic direction, and driving value in the organization. The ideal candidate should have a bachelor's degree, at least 5 years of experience in auto finance, and exceptional interpersonal and communication skills. They should be able to mentor and motivate teams, manage workflows, and foster a collaborative culture.

Outside Sales Account Executive, Mid Atlantic

Company: Xplor Technologies

Location: Other US Location

Posted Jan 31, 2025

Xplor is a global platform offering SaaS solutions and embedded payments for businesses in various verticals. They are seeking an Outside Sales Account Executive in Akron, OH, to help small to medium-sized businesses manage their operations and get paid quickly and securely. The role involves developing relationships, onboarding new businesses, managing a pipeline, preparing presentations, educating merchants, and closing sales. Xplor values simplicity, people-centric design, purposeful action, and community creation. They offer competitive compensation, benefits, and a collaborative work environment. The company is committed to diversity, inclusion, and equal employment opportunities.

Sales Development Representative - French speaker

Company: Brevo

Location: Other US Location

Posted Jan 31, 2025

Brevo, a leading CRM suite, is seeking an experienced Sales Development Representative to join their international team. The role involves qualifying leads, setting up meetings, and presenting the company's solution. Brevo offers a competitive package including healthcare, flexible working hours, and remote work options. The company values diversity, inclusion, and work-life balance.

Ads Quality Rater - Russian (Georgia)

Company: WeLocalize

Location: Other US Location

Posted Feb 01, 2025

Welocalize, an award-winning localization and data transformation company, is seeking an Ads Quality Rater. The role involves reviewing and grading internet advertisements in English and Russian to help shape how ads are delivered to end users. The position is remote, with a pay rate of approximately $75 per hour, and a minimum commitment of 5 hours per week. The recruitment process is self-paced and automated, with no formal interviews. The role is suitable for those who enjoy researching topics online, are comfortable with modern popular culture, and have a reliable computer system and internet connection. Welocalize offers long-term partnerships, professional development, and a multicultural international team.

Senior Network Engineer

Company: AHEAD

Location: Other US Location

Posted Jan 31, 2025

AHEAD is a company that specializes in digital transformation for enterprises. They prioritize creating a culture of belonging and are an equal opportunity employer. The Network Engineer role involves managing network equipment, incidents, and projects, and requires extensive experience with Cisco, Palo Alto, and other network infrastructures. AHEAD offers competitive benefits and compensation, and values diversity through initiatives like Moving Women AHEAD and RISE AHEAD.

Staff Product Designer (Senior)

Company: Fresha

Location: Other US Location

Posted Feb 01, 2025

Fresha is a leading global marketplace for beauty and wellness, trusted by millions of consumers and businesses worldwide. With over 110,000 businesses and 4.5 million professionals using the platform, Fresha has processed over 1 billion appointments to date. The company, headquartered in London with 12 global offices, offers an all-in-one subscription-free software for businesses to manage bookings, payments, marketing, inventory, and team operations. Fresha's ecosystem facilitates appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products, inventory, and team management. The platform integrates with major tech brands like Instagram, Facebook, and Google, helping businesses grow effortlessly. Fresha is currently seeking a Staff Product Designer with 4+ years of experience in product design, proficiency in Figma, Miro, and Notion, and a strong understanding of user-centered design principles.

ML Platform Engineer

Company: Pipedrive

Location: Other US Location

Posted Jan 31, 2025

Pipedrive, a global sales and marketing software company, is seeking a Machine Learning Platform Engineer to build and maintain their ML platform. The role involves managing cloud-based infrastructure on AWS, designing and developing ML infrastructure, building a Feature Store platform, and providing technical support. The ideal candidate should have 3+ years of software development experience, proficiency in Python, Go, or Scala, and experience with cloud computing, distributed systems, and infrastructure as code tools. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits.

Talent Acquisition Partner

Company: Relay Financial

Location: Other US Location

Posted Feb 01, 2025

Relay is a collaborative money management platform for small businesses, aiming to revolutionize traditional banking. They are seeking a Talent Acquisition Partner to join their fast-paced startup, offering a competitive salary, comprehensive health benefits, flexible vacation, and a dog-friendly office. The role involves managing the full recruitment cycle, building relationships, and driving continuous improvement in hiring strategies. The ideal candidate should have 3+ years of recruitment experience in a fast-paced tech environment, be committed to diversity, equity, and inclusion, and have a passion for making an impact.

Data Scientist

Company: Caterpillar

Location: Other US Location

Posted Feb 01, 2025

Caterpillar Inc. is seeking a Data Scientist for the Excavation Division in Singapore. The role involves directing data gathering, mining, and processing processes, leading data analyses, and presenting insights to management. Top candidates should have a degree in a relevant field, professional experience in data analytics or data science, and knowledge of SQL, database management, and object-oriented programming languages. The position offers a total rewards package, including a variable bonus, and the opportunity to contribute to a reduced-carbon future.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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