Exceptional Customer Service Jobs in Other US Location

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Looking for Exceptional Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Other US Location area.

Solution Sales Specialist - Machines (France, French-speaking Africa & Italy)

Company: CyberArk

Location: Other US Location

Posted Jan 31, 2025

CyberArk, a global leader in Identity Security, is seeking a Solution Sales Specialist for Machines based in Paris. The role involves driving sales of CyberArk's Secrets Management and Machine Identity Management solutions in France, French-speaking Africa, and Italy. The ideal candidate should have 10+ years of sales experience in DevOps, Secrets Management, Machine Identity Management, Certificate Management, PKI, or related markets. They must possess in-depth knowledge of best practices and technologies in the field, excellent communication skills, and the ability to travel approximately 40% of the time. The company values diversity and inclusion, and all qualified applicants will receive equal consideration for employment.

R&D Lead Jira Administrator

Company: IFS

Location: Other US Location

Posted Jan 31, 2025

IFS, a billion-dollar revenue company with 6000+ employees, is seeking a Lead Jira Administrator. The role involves driving the RampD tooling strategy, collaborating with teams, and designing technical solutions. The ideal candidate should have a university degree in software engineering or a related field, minimum five years of JIRA administration experience, strong communication skills, and leadership abilities. The company values diversity, innovation, and sustainability, offering a global, flexible work environment.

Private Equity Associate

Company: Clifford Chance

Location: Other US Location

Posted Jan 31, 2025

Clifford Chance, a leading international law firm, is seeking a mid-level lawyer with strong M&A transactional experience for their growing global Private Equity group in London. The role involves working on high-profile and market-leading mandates, advising a wide range of clients including financial sponsors, banks, and not-for-profit organizations. The successful candidate will be an integral part of the deal team, drafting legal documents, developing client relationships, and engaging in business development and thought leadership initiatives. The firm offers a supportive environment with opportunities for continuous growth and development.

Accountant

Company: IFS

Location: Other US Location

Posted Jan 31, 2025

IFS is a global, billion-dollar company with over 6000 employees, known for its award-winning enterprise software solutions powered by AI technology. The company is committed to internal AI adoption, fostering innovation, and promoting an inclusive workforce. The Corporate Accountant role involves managing financial records, ensuring compliance with accounting standards, and overseeing accounts receivable processes. The position is crucial in supporting the organization's financial operations and requires strong attention to detail and adherence to regulations.

Billing Operations Specialist

Company: Informa

Location: Other US Location

Posted Jan 31, 2025

Informa is an international business that connects specialists with knowledge through live and on-demand events, digital and data-driven services, and academic research. They are home to over 10000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies. The company is seeking a Billing Specialist to generate invoices, review contracts, determine revenue recognition, and provide excellent customer service. The role requires excellent communication, meticulous attention to detail, and practical skills. The Billing Specialist will execute billing procedures, maintain quality control, ensure revenue recognition follows Informa Group Policy, and build relationships with clients. The preferred candidate will have experience with contract review and maintenance, excellent account reconciliation skills, and proficiency in SAP. Informa offers a flexible work environment, great community, broader impact opportunities, career development, time out, competitive benefits, strong wellbeing support, and recognition for great work.

Software Sales Engineer

Company: stow Group

Location: Other US Location

Posted Jan 31, 2025

Movu US is seeking a Software Sales Engineer to help customers envision and implement automated storage solutions. The role involves understanding customer requirements, developing comprehensive quotes, and leading the design and customization of software solutions. The ideal candidate should have a Bachelor's degree in Robotics, Computer Science, Engineering, or a related field, with multiple years of experience in the material handling/warehousing industry. The position requires extensive travel, including training in Belgium and visits to customer sites in the US and Canada. Movu US offers a competitive benefits package, including health insurance, a 401K match, and tuition reimbursement.

Senior Frontend Engineer | Content

Company: JustWatch

Location: Other US Location

Posted Jan 31, 2025

JustWatch, a global entertainment data provider, is seeking a Senior Frontend Engineer to join their Content team. The role involves building a new CMS, developing features, managing content, and optimizing processes. The ideal candidate should have 4+ years of frontend experience, strong design sense, and a pragmatic mindset. The company values a permissionless environment, meaningful work, and personal growth. They offer a hybrid work environment and are committed to supporting employees' professional goals.

Working Student (m/f/d) Project Management Office & Change Management

Company: NETZSCH Group

Location: Other US Location

Posted Jan 31, 2025

NETZSCH Pumps & Systems, a global specialist in pumping complex media, is seeking a working student for a 12-month SAP template project. The role involves supporting project management, analyzing progress, budget, and risks, and assisting with change management and internal communications. The ideal candidate should be studying business administration, business informatics, or a similar field, with initial experience in project management and SAP being advantageous. Good German and English language skills are required. The position offers flexible working hours of 10 to 20 hours per week.

Project/Product Manager - Web/software development

Company: Spiralyze

Location: Other US Location

Posted Jan 31, 2025

Spiralyze is a successful US-based web AB testing company with high-profile clients. They use design and experimentation to boost client revenue. The company, with 180 employees, is the largest in a rapidly growing industry. They conduct extensive research to identify customer obstacles and convert insights into designs for AB testing. The Account Manager role involves coordinating teams, strategic planning, and maintaining client enthusiasm. The company values diligence, project management experience, excellent communication, curiosity about technology, and full-time availability. They offer growth opportunities, tech reimbursement, education, and paid leave. This role is ideal for those interested in technology and psychology.

Senior Software Engineer - Test Automation (Digital Trials)

Company: Veeva

Location: Other US Location

Posted Jan 31, 2025

Veeva Systems, a mission-driven organization and pioneer in industry cloud, is seeking a Senior Software Engineer for Test Automation. The role involves contributing to the delivery of mission-critical Vault applications, working with cutting-edge technologies, and developing/maintaining automated tests. The ideal candidate should have 5+ years of experience in software testing, test automation, or software development, with strong knowledge of Java, automated test frameworks, and CICD tools. The company offers a range of benefits, including health insurance, a fixed bonus, and an allowance for wellness and fitness programs.

Billing Specialist

Company: Informa

Location: Other US Location

Posted Jan 31, 2025

Informa is a global business that connects specialists with knowledge through live events, digital services, and academic research. They are home to over 10000 colleagues across 30 countries and are a member of the UK's FTSE 100 group. The Global Support team provides expert guidance and hands-on support to various business teams. The company is currently seeking a Billing Specialist to process and audit orders for over 40 Informa events, ensuring accurate and timely revenue and accounts receivable. The ideal candidate should have a high school diploma, knowledge of billing procedures, and proficiency in MS Office applications. Informa offers a flexible work environment, excellent benefits, and opportunities for career development.

Senior Quality Assurance Automation Engineer (Portfolio Companies: Sitecore)

Company: IFS

Location: Other US Location

Posted Jan 31, 2025

IFS is a global, billion-dollar company with over 6000 employees, known for its AI-driven enterprise software solutions. The company emphasizes innovation, flexibility, and a commitment to making a real change in the world. IFS values diversity and inclusivity, fostering a work environment that reflects the global nature of its customer base. The company is seeking innovative thinkers to join its team, offering an opportunity to make a positive impact on the world. Sitecore, on the other hand, is a leading digital experience platform provider, empowering global brands to build lasting relationships with their customers. The role involves designing, developing, and maintaining automation test cases, requiring advanced knowledge in test planning, test automation with .NET and Typescript, UI automation using Playwright, and Web API tests.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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