Exceptional Customer Service Jobs in Remote
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Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.
R-19462 Data Engineer III - VN
Company: Rackspace Technology
Location: Remote
Posted Feb 01, 2025
The job description outlines a senior data engineer role with a focus on big data technologies, SQL, and data pipeline management. The ideal candidate should have advanced SQL knowledge, experience with big data tools, and proficiency in object-oriented scripting languages. Project management and organizational skills are also required. The role involves defining project tasks, assigning them to team members, and monitoring progress. The candidate should have a degree in a quantitative field and at least 5 years of relevant experience. The company, Rackspace Technology, is a multicloud solutions expert with a strong commitment to diversity and inclusion.
Team Lead, Knowledge Management Operations
Company: Oscar Health
Location: Remote
Posted Feb 01, 2025
Oscar Health is seeking a Team Lead for Knowledge Management Operations. The role involves managing team performance, driving operational improvements, and hiring/managing team members. The ideal candidate should have 3+ years of experience with a knowledge management system, 2+ years in operations or customer service, and 2+ years of direct people management experience. The position offers competitive pay, employee benefits, and opportunities for professional growth. Oscar Health values diversity and inclusivity, and the role requires strong communication skills and the ability to work with teams in multiple locations.
Portfolio Manager (US Remote)
Company: Motorola Solutions
Location: Remote
Posted Feb 01, 2025
Motorola Solutions is seeking a Portfolio Manager for their Video and Software Portfolio and Business Operations team. The role involves ensuring new VampS offers are viable, profitable, and align with the overall business unit strategy. The Portfolio Manager will work cross-functionally with various teams to execute the strategy effectively. They will also look across the wider SMVC product offerings to understand overlaps or gaps, set offer guidelines, and drive improvements. The ideal candidate should have a Bachelor's degree with 8+ years of related experience, strong understanding of financial cost models and business plans, and excellent communication skills. The role offers a base salary range of $98,100 to $196,200 USD, along with comprehensive benefits.
Solution Engineer
Company: Onit
Location: Remote
Posted Feb 01, 2025
The Solution Engineer at Onit will provide advanced technical support, troubleshoot complex issues, collaborate with internal teams, and contribute to continuous improvement initiatives. The role requires 3+ years of experience in advanced customer support, proficiency in Ruby and Python, understanding of programming fundamentals, and excellent communication skills. Prior experience in integrations, business process automation, and Liquid templating language is a plus. A Bachelor's degree in Computer Science, MIS, or a related discipline is preferred.
System Technologist IV - East Region
Company: Motorola Solutions
Location: Remote
Posted Feb 01, 2025
Motorola Solutions is a global leader in professional mobile communications systems, focusing on mission-critical digital mobile communication systems for government and public safety. The company is seeking a candidate with extensive experience in LMR RF systems, radio communications, and IT systems. The role involves providing technical support, configuring and optimizing complex communication systems, and delivering knowledge in RF systems, standard telephony, and packet switching techniques. The ideal candidate should have a Bachelor's degree or equivalent experience, be proficient in Microsoft Office products and Motorola Radio Programming Software suite, and have excellent communication skills. The position requires extensive travel and a valid driver's license.
Senior Product Manager
Company: Motorola Solutions
Location: Remote
Posted Feb 01, 2025
Motorola Solutions is seeking a Senior Product Manager for their AI-driven security alarm product suite. The role involves developing product strategy, leading product development, managing customer experience, and fostering a collaborative work environment. The ideal candidate should have a Bachelor's degree, 7+ years of product management experience, and a strong understanding of software development methodologies. Experience with alarm security systems and services is highly desirable. The company offers competitive benefits including incentive bonus plans, medical and dental benefits, 401K with company match, and more.
Technical Support Team Lead
Company: Mogli
Location: Remote
Posted Feb 01, 2025
Mogli Technologies is seeking a highly motivated and experienced Technical Support Team Lead. The ideal candidate should have a strong understanding of web-based technologies, excellent communication skills, and a continuous learning mindset. The role involves leading daily case support hours, partnering with the Technical Support Manager to optimize processes, managing complex technical escalations, and providing real-time technical guidance to team members. The company offers comprehensive benefits and is committed to diversity, equity, and inclusion.
Technical Account Manager
Company: Appspace, Inc.
Location: Remote
Posted Feb 01, 2025
Appspace is seeking a Strategic Technical Account Manager with a strong technical background and excellent communication skills. The role involves managing client relationships, providing technical consultation, problem resolution, solution implementation, client education, performance monitoring, risk mitigation, continuous improvement, and cross-functional collaboration. The company offers competitive benefits, flexible work schedules, remote work opportunities, and a casual dress work environment. Appspace is committed to creating a diverse and inclusive workplace.
Lead Product Owner - Disability Digital
Company: MetLife
Location: Remote
Posted Feb 01, 2025
The Product Owner for the Disability Digital Team will be responsible for enhancing and supporting MyBenefits and MetLink platforms, ensuring a world-class user experience. Key responsibilities include developing a deep understanding of disability and absence claims processing, prioritizing a backlog of items to improve data accuracy and self-service capabilities, and driving higher NPS and customer satisfaction scores. The role involves working closely with various teams, seeking feedback, and continuously improving processes. The salary range is $80,000 - $130,000 with comprehensive benefits.
.NET Core / C# Subject Matter Expert (Remote)
Company: edX
Location: Remote
Posted Feb 01, 2025
2U Inc, through its platform edX, is seeking an experienced .NET Core C subject matter expert for a curriculum development project. The role is full-time or part-time, remote, and involves working with a team to create engaging and instructive technical curriculum. The ideal candidate should have at least 5 years of relevant industry experience, strong .NET Core and C skills, and experience with Agile and Pivotal Tracker. Bonus skills include Angular, TypeScript, and experience in teaching or writing technical content. The contract is for 7.5 months, with a possible extension, and the hourly salary is $38 in Colorado.
AI Training for Sociology
Company: Outlier AI
Location: Remote
Posted Feb 01, 2025
This job opportunity involves training AI models in Sociology, working on challenging projects, setting your own hours, and getting paid weekly. It offers professional growth, a collaborative environment, and flexible hours. The role requires a degree in Sociology or a related field, strong writing skills, and domain expertise. Familiarity with AI concepts is a plus. The hourly rate can go up to US $3000, depending on expertise. It's a freelance position, and the pay rate varies during the project lifecycle.
Technical Support Specialist
Company: Mogli
Location: Remote
Posted Feb 01, 2025
Mogli Technologies is a global education organization and nonprofit provider of Salesforce applications for SMS and WhatsApp communications. They are known for their easy-to-use products, robust functionality, and a high-trust team focused on client success. The company values empathy, hustle, tenacity, a twinkle in the eye, proactivity, and a growth mindset. They are currently seeking a Technical Support Specialist with 2+ years of experience in software support, Salesforce expertise, strong problem-solving skills, and excellent communication abilities. The role involves providing first-line technical support, troubleshooting complex issues, and contributing to team meetings. Mogli offers comprehensive benefits, including medical, dental, and vision insurance, professional development support, and a flexible work environment.