Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

Responsabile Commerciale Regionale per l'Italia (Italian Tied Agent)

Company: Fisher Investments

Location: Rome, Italy / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

B2B Marketing and Business Development Manager

Company: GANNETT

Location: Remote

Posted Jan 25, 2025

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Underwriting Support Manager

Company: Liberty Mutual Insurance

Location: Seattle, WA / Remote

Posted Jan 25, 2025

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Project Manager (m/f/d) LIMS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

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leading digital customer experience company unparalleled expertise quality onbudget and onschedule delivery

Adobe Program Manager (on site)

Company: Blue Acorn iCi

Location: Remote

Posted Jan 25, 2025

Blue Acorn iCi, an Infosys company, is seeking a detail-oriented Program Manager with Adobe application experience for an on-site role in Overland Park KS, Bellevue WA, or Atlanta GA. The ideal candidate will manage project schedules, financials, and success, ensuring high client satisfaction. Responsibilities include managing day-to-day communications, facilitating status meetings, controlling quality, managing risks, and ensuring project gross margin and client budget management.

View Details Apply on BuiltIn

AEM (Adobe Experience Manager) Administrator/Developer

Company: Leidos

Location: Remote

Posted Jan 25, 2025

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Named Account Executive, Mid-Market: Non-Profit

Company: Salesforce

Location: Remote

Posted Jan 25, 2025

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Group Health Sales Executive - Chicago

Company: Allstate

Location: Remote

Posted Jan 25, 2025

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premier endtoend digital transformation consultancy uncompromising standards for technical and domain expertise craft transformative digital experiences

VP, Business Development (Healthcare)

Company: Bounteous

Location: Remote

Posted Jan 25, 2025

Bounteous, a leading digital transformation consultancy, is seeking a Vice President of Business Development for its Healthcare vertical. The role involves driving growth, positioning Bounteous as a strategic partner, and leveraging expertise in technology-driven digital transformation. The ideal candidate will have extensive experience in closing strategic deals, developing relationships with executive-level IT leaders in the US healthcare industry, and understanding the healthcare ecosystem's challenges and trends. The role requires strong presentation, negotiation, and written communication skills, as well as the ability to inspire and influence executive-level leadership.

View Details Apply on BuiltIn

Sr Manager, Channel Management

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Product Marketing Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

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Lead Customer Success Business Analyst

Company: UKG

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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