Exceptional Customer Service Jobs in Remote

391,875 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Remote area.

Advisory Solution Consultant, ServiceNow.org, Nonprofit Industry

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves guiding revenue for products, leading discovery workshops, providing product demonstrations, and collaborating with product management. The company values inclusivity and offers an accessible, flexible work environment. Qualifications include proficiency with the ServiceNow platform, territory management skills, and the ability to travel as necessary.

Enterprise Account Executive (Southern California)

Company: Abnormal Security

Location: Remote

Posted Jan 22, 2025

Abnormal Security is seeking an Enterprise Account Executive to sell their security solutions to organizations with over 3,000 mailboxes within a defined territory. The ideal candidate should have a hunter mentality, passion for cybersecurity, and proven team-selling experience. Key responsibilities include exceeding new annual recurring revenue quota, prospecting for new opportunities, managing the entire sales cycle, collaborating with Customer Success, and driving engagement across key decision-makers. The role requires 4+ years of direct sales experience, 2+ years in cybersecurity, and a proven track record of exceeding sales quotas. Top performers with a hunter mentality, strong qualifying skills, and ability to present value-based solutions are preferred.

Licensed Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 22, 2025

National General Insurance, a part of The Allstate Corporation, offers a unique opportunity for Insurance Sales Agents. This role involves using cutting-edge technology to provide quotes and sell policies across multiple insurance lines and carriers. The agent is responsible for providing excellent client service, identifying customer needs, and meeting them using sales tools and techniques. Key performance indicators include sales, productivity, and quality requirements. The company offers career paths with increasing base pay and incentive pay. Unlicensed candidates can join with paid licensing training and a $700 bonus for having Property & Casualty and/or general lines licensure. The first-year earning potential is $45k to $55k, increasing to $65k to $70k in the second year, and $80k to $100k+ in the third to fourth years. The role offers a flexible work environment, comprehensive benefits, and entrepreneurial culture. No insurance license? No problem! The company provides training and testing. Minimum skills include a high school diploma, Property & Casualty License (preferred but not required in certain states), and strong sales skills.

Events Marketing

Company: Tradeweb

Location: Remote

Posted Jan 22, 2025

ICD, a trusted provider of investment technology and part of Tradeweb, offers tools for organizations to research, trade, analyze, and report on investments. With ICD Portal, over 500 organizations in 45+ countries manage liquidity. ICD Portfolio Analytics uses AI to manage risk across investment portfolios. The company fosters a creative, collaborative culture, prioritizing client needs. The role involves event management, brand advocacy, and budget management. Qualifications include 3+ years of event planning, strong project management skills, and experience with marketing automation. Benefits include competitive health insurance, flexible spending accounts, and a 401(k) plan.

Operational Risk Senior Analyst

Company: OppFi

Location: Remote

Posted Jan 22, 2025

OppFi is a mission-driven specialty finance platform that provides credit access to everyday Americans. The company values customer service, transparency, responsible lending, and financial inclusion. They are seeking an Operational Risk professional with a robust understanding of their business and related regulations, technical acumen, and strong analytical skills. The role involves executing strategies for risk management, conducting root cause analysis, and developing reporting and trend analytics. The company offers a competitive compensation package, flexible remote environment, and various benefits.

Director, Data Science, Earnix Design

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 22, 2025

Liberty Mutual's Insights & Solutions group is seeking an Assistant Director or Director, Data Science to lead the design and build of major pricing and underwriting programs in Earnix. The role involves leading a team to build pricing and underwriting programs, creating and maintaining rigorous data models, facilitating design of Rate Order Calculations, and coordinating with tech and data solutions teams. The ideal candidate should have a strong understanding of rating algorithm structures, broad knowledge of predictive analytic techniques, and advanced knowledge of predictive toolset. Liberty Mutual fosters a diverse, equitable, and inclusive workplace, offering comprehensive benefits and continuous learning opportunities.

Solar Appointment Setter

Company: Sunrun

Location: Remote

Posted Jan 22, 2025

Field Marketing Manager

Company: Equinix, Inc

Location: Windsor, U.K. / Remote

Posted Jan 22, 2025

Sales Executive UK

Company: GoCanvas

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

Related Pages