Exceptional Customer Service Jobs in San Francisco, CA

931,360 open positions · Updated daily

Looking for Exceptional Customer Service jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the San Francisco, CA area.

Financial Analyst/Data Analyst

Company: ITS Consulting, Inc.

Location: San Diego, CA

Posted Sep 01, 2025

This position requires experience in designing/configuring business processes to automate the management and external reporting of general ledger, accounts…

Trust & Safety, Threat Analyst/Risk Advisor

Company: Apple

Location: Cupertino, CA

Posted Aug 31, 2025

In-depth analysis and understanding of the UX and technical design of the feature, with a desire to test comprehensively the different functionalities and…

Service Plumber

Company: All City Plumbing

Location: Long Beach, CA

Posted Aug 31, 2025

We are extremely busy with on-demand plumbing calls and hiring immediately for Anaheim & Rancho Cucamonga locations. Walk-ins basis only, no appointment needed.

Lead Banquet Chef/Cook - Hornblower - San Diego

Company: Hornblower

Location: San Diego, CA

Posted Sep 01, 2025

Valid Driver license a plus. Working and collaborating with Vessel operations crew and front of house team to satisfy 100% of our guests.

Retail Fragrances Sales Associate - CHANEL, Eastridge - Part Time

Company: Macy’s

Location: San Jose, CA

Posted Aug 31, 2025

Participate in pre-selling and sales-driving events to maximize sales. Frequent use of computers, handheld electronic equipment and cash registers.

Software Quality Automation Engineer - Mail, Messages and FaceTime

Company: Apple

Location: San Diego, CA

Posted Aug 31, 2025

You will be responsible for planning, crafting, maintaining and driving test cases. Excellent communication skills are a requirement due to the high level of…

Associate Fashion Designer

Company: Rockstar Original

Location: Los Angeles, CA

Posted Aug 30, 2025

Working on re-color or sizing of graphics, and inputting information from technical designer and graphic designer into tech packs.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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