Exceptional Customer Service Jobs in San Francisco, CA

931,360 open positions · Updated daily

Looking for Exceptional Customer Service jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the San Francisco, CA area.

Engineering Program Manager, Central Quality, Apple Services Engineering

Company: Apple

Location: San Diego, CA

Posted Aug 17, 2025

You will be responsible for synthesizing business and technical challenges and competing priorities across client, services, and operating systems engineering…

Sales Professional

Company: Mattress Firm

Location: Burbank, CA

Posted Aug 17, 2025

Leverage social media to positively impact brand awareness and increase sales. Provide technical and product knowledge information to customers and serve as…

Restoration Project Manager

Company: Confidential

Location: San Diego, CA

Posted Aug 17, 2025

✅ Valid CA driver’s license & clean driving record. ✅ Proven ability to develop business relationships and generate leads. ✅ Bilingual (English/Spanish) a plus.

Part Time Program Manager - Santa Clara School District

Company: Right At School

Location: Santa Clara, CA

Posted Aug 17, 2025

Coursework or training in child development and/or related field. Respond promptly to emails, text messages, and inquiries during program hours to ensure…

RN, Registered Nurse - Pre Operative

Company: Christus Health

Location: San Antonio, TX

Posted Aug 17, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Apple Card Marketing Manager

Company: Apple

Location: Cupertino, CA

Posted Aug 17, 2025

You will be a key player on the Apple Card marketing team, responsible for driving business results through forecasting, test design, creative, segmentation,…

Analyst Program/System (Data Governance)

Company: CPS Energy

Location: San Antonio, TX

Posted Aug 17, 2025

Programmer/analyst experience in a field supporting and providing technical and analytical solutions. Bachelor's Degree in Information Technology, Computer…

Security Officer - Corporate Financial Building

Company: Allied Universal®

Location: San Diego, CA

Posted Aug 17, 2025

A valid driver’s license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Security Professional - Chemical Site Patrol

Company: Allied Universal®

Location: San Antonio, TX

Posted Aug 17, 2025

A valid driver’s license will be required for driving positions only. Preference will be given to candidates with armed guard card or license and/or alarm panel…

Registered Nurse II- ICU/Full-Time/Days

Company: Memorial Hospital of Gardena

Location: Gardena, CA

Posted Aug 17, 2025

Prepares and administers medications using the rights established by the State Board of Nursing of state employed and facility policies and procedures.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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