Exceptional Customer Service Jobs in San Francisco, CA

931,780 open positions · Updated daily

Looking for Exceptional Customer Service jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the San Francisco, CA area.

Production Operator 2

Company: MC Test Service Inc

Location: Fremont, CA

Posted Jul 14, 2025

Performs manual assembly by utilizing hand tools and automated equipment in the manufacture of printed circuit board assemblies and final chassis assembly per…

Manager, Digital Services

Company: BioBridge Global

Location: San Antonio, TX

Posted Jul 14, 2025

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Manager, Licensing

Company: Netflix

Location: Los Angeles, CA

Posted Jul 14, 2025

They will report to the Licensing pod leader, holding a pivotal role in leading strategic partner relationships, evaluating programming opportunities,…

Program Manager

Company: Hyve Solutions

Location: Fremont, CA

Posted Jul 14, 2025

Requires a bachelor's degree in engineering or business. Work with our Supply Chain Managers to release work orders and own those work orders until they are…

Accountant II

Company: Family Health Centers of San Diego

Location: San Diego, CA

Posted Jul 14, 2025

Ensures adherence to all state and federal rules and regulations, as well as departmental standards. Conducts in-depth analysis, reviews and audits of assigned…

Manager, Customer Service

Company: Santa Clara Family Health Plan

Location: San Jose, CA

Posted Jul 14, 2025

Work cross-functionally with other business units to identify trends driving call volumes and support initiatives to identify and implement interventions to…

Customer Service Agent - LAX

Company: Unifi Aviation, LLC

Location: Los Angeles, CA

Posted Jul 14, 2025

Must be able to obtain credentials required as per airport or state or customs requirements. Weekly pay for hourly employees (could change it specific to the…

Plumbing Cable Technician

Company: L.A. Hydro-Jet & Rooter Service

Location: Torrance, CA

Posted Jul 14, 2025

2 years of service and repair plumbing experience REQUIRED (residential or commercial). You will be responsible for assembling, installing, and repairing pipes,…

Bilingual Customer Service Representative

Company: Temco Logistics

Location: San Jose, CA

Posted Jul 14, 2025

Manage large amounts of incoming calls. Talk to our drivers regarding their routes, make sure they are on track.

Data Scientist

Company: Base-2 Solutions

Location: San Antonio, TX

Posted Jul 14, 2025

A degree in a related field (e.g., Computer Information Systems, Engineering), a degree in the physical/hard sciences (e.g., physics, chemistry, biology,…

Customer Service Representative

Company: LABTECH DIAGNOSTICS

Location: San Antonio, TX

Posted Jul 14, 2025

Answers and screens all incoming calls from our customer and client base and answers questions or forwards call appropriately. Able to type at least 60 wpm.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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