Exceptional Customer Service Jobs in San Francisco, CA

931,360 open positions · Updated daily

Looking for Exceptional Customer Service jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the San Francisco, CA area.

FRCS/OT Cyber Assessment Analyst

Company: Concurrent Technologies Corporation

Location: San Diego, CA

Posted Oct 06, 2025

Bachelor's Degree in Computer Science, Cybersecurity or IT related field and 6-8 years of directly related experience with at least 5 years of experience…

DevOps/Cloud Engineer

Company: Tentek, Inc.

Location: San Diego, CA

Posted Oct 06, 2025

Lead incident response and post-mortem processes, driving continuous improvement. Mentor Senior DevOps Engineers and DevOps II on infrastructure design and…

Customer Service Assistant (Games)

Company: HB Leisure

Location: San Antonio, TX

Posted Oct 06, 2025

Performs all aspects of game sales including, but not limited to greeting guests, rule explanation, upselling, encouraging the guests while they play, asking…

Order Processor, West (Bilingual Required - Eng/Span) - MultiPro Property Solutions

Company: Valet Living

Location: Los Angeles, CA

Posted Oct 06, 2025

Customer Satisfaction: Conduct follow-up calls and digital surveys to ensure service expectations are met and identify opportunities for improvement.

Machinist, Staff

Company: Curtiss-Wright

Location: Chula Vista, CA

Posted Oct 06, 2025

Manufacture and inspect detailed parts and tools from blueprints, sketches, drawings and verbal instructions using a variety of manual machining tools and…

Multifunctional Sales Associate

Company: WTC for Mango US

Location: Los Angeles, CA

Posted Oct 06, 2025

While working at the cash desk, Multifunctional Sales Associates are expected to process all register transactions in a smooth, efficient, and accurate way to…

CDL-A Flatbed Driver (Regional | Central–South Texas Lanes)

Company: GH Logistics, LLC

Location: San Antonio, TX

Posted Oct 06, 2025

Conduct pre/post-trip inspections and maintain truck cleanliness. GH Logistics / AJG Transport* is committed to providing drivers with consistent freight,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages