Exceptional Customer Service Jobs in USA

501,180 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Risk Manager

Company: Kafene

Location: USA

Posted Aug 28, 2024

Kafene is a leading point-of-sale financing partner that empowers flexible ownership solutions for underserved customers. They utilize AI and machine learning technologies to create a best-in-class experience for merchants and customers. The company is rapidly growing and looking to expand its team.

Global Indirect Tax Technology and Operations Lead

Company: Stripe

Location: USA

Posted Aug 28, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is seeking a Global Indirect Tax Technology and Operations Lead to join their team and help build leading indirect tax automation solutions.

Implementation Manager - Accounting

Company: Restaurant365

Location: USA

Posted Aug 28, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The Implementation Manager Accounting role is responsible for leading new client implementations, managing multiple projects, and providing industry accounting expertise.

Senior ServiceNow Engineer

Company: HubSpot

Location: USA

Posted Aug 28, 2024

HubSpot is looking for a Senior ServiceNow Engineer to join their Business Technology team. The role involves designing, implementing, and owning innovative solutions to empower business partners and drive operational efficiency.

Sr. GTM Enablement Manager - HR Tech

Company: Lattice

Location: USA

Posted Aug 28, 2024

The job posting is looking for a candidate with experience in sales enablement, product marketing, and learning and development to join the GTM Enablement team. The role involves designing and delivering enablement programs, partnering with GTM leaders, and fostering a collaborative environment.

Chemistry Faculty

Company: Adtalem Global Education

Location: USA

Posted Aug 28, 2024

The job description is for a chemistry professor at Chamberlain University, which has a 130-year history and a mission to educate diverse healthcare professionals. The professor will teach lower division chemistry disciplines, including general and organic chemistry, and introduce upper division biochemistry. The job requires a master's or doctorate degree in chemistry, teaching experience, and a passion for nursing education.

Senior Account Manager

Company: Liftoff

Location: USA

Posted Aug 28, 2024

Liftoff is a growth acceleration platform for the mobile industry, seeking a Senior Account Manager to join their Demand team. The role involves growing advertiser spend, expanding the Demand team, and collaborating with the commercial organization to drive product and creative innovation.

Senior Product Manager - Broker Innovation

Company: Coalition, Inc.

Location: USA

Posted Aug 28, 2024

The role of Product Lead for Broker Innovation at Coalition involves identifying key problems, getting feedback from brokers, and delivering innovative solutions. The company values humility, authenticity, and diversity, and offers competitive compensation and benefits.

Senior Product-Led Sales and Outbound Strategy Manager

Company: Apollo.io

Location: USA

Posted Aug 28, 2024

The job posting is seeking a dynamic and strategic leader to join the team as the Senior Product-Led Sales and Outbound Strategy Manager at Apolloio. The ideal candidate has extensive experience in maintaining high email deliverability, outbound sales, and marketing or sales operations. The role offers a platform for innovation, data-driven decision-making, and making a tangible impact on business growth.

Commercial Counsel

Company: Modern Health

Location: USA

Posted Aug 28, 2024

The job posting is for a commercial legal team attorney position at Modern Health. The role involves leading negotiations and drafting commercial agreements, providing legal guidance, and contributing to process improvements. The company offers a range of benefits, including remote work options, generous time off, and professional development opportunities.

Revenue Accounting Manager

Company: Alteradigitalhealthcanada

Location: USA

Posted Aug 28, 2024

Altera Digital Health is seeking a Revenue Accounting Manager to join their finance team. The role involves developing a strong individual contributor foundation, supporting revenue accounting, and taking on increasing leadership and management responsibilities.

Senior Data Scientist - Identity

Company: Block

Location: USA

Posted Aug 28, 2024

The job description is for a Data Scientist position at Cash App, a company that aims to redefine the world's relationship with money. The role involves working with unique datasets, producing accurate reports, and building dashboards to tell compelling stories about customer behavior and product initiatives.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

Related Pages