Exceptional Customer Service Jobs in Washington DC

84,915 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

401(k) dental insurance disability insurance

Neonatal Hospitalist

Company: Pediatrix Medical Group

Location: Tacoma, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com
full-time

Nurse Practitioner Internal Medicine (Providence Sacred Heart Medical Center and Children's Hospital)

Company: Providence

Location: Spokane, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Marketing Product Manager

Company: Aquent Talent

Location: Washington State

Posted Aug 18, 2025

Implement SEO best practices and optimize for AI-driven answer engines (GEO). Bachelor’s Degree in Business, Marketing, Communications, or a related field AND 8…

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holidays

Respiratory Care Practitioner (Per Diem/Nights)

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com

E-Commerce Web Developer

Company: Fabspeed Motorsport

Location: Fort Washington, PA

Posted Aug 22, 2025

A degree in Computer Science, Software Development, or related field. Provide technical support and enhancements for existing web properties.

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full-time

Radiology Assistant

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Aug 18, 2025

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sign-on bonus hospital part-time

CT Technologist-Part Time-Night-Weekend-Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Aug 18, 2025

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hospital contract part-time

Advanced Urgent Care RN (30 hours Bellevue) Night Shift

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Marine Interdiction Agent Recruitment Webinar September 4th

Company: U.S. Customs and Border Protection

Location: Washington State

Posted Aug 21, 2025

Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), needs you for openings as a Marine Interdiction Agent, providing…

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mentorship full-time

Medical Assistant

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Aug 24, 2025

View Details Apply on healthecareers.com
full-time monday to friday

Nurse Practitioner Family Medicine (Providence Medical Group - Southwest Washington)

Company: Providence

Location: Olympia, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com
hospital full-time

Mammography Technologist I-Full Time-Day-Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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