Exceptional Customer Service Jobs in Washington DC

84,916 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

Territory Sales Representative

Company: MAXtech Agency

Location: Washington DC

Posted Jan 22, 2025

Maxxon Corporation, a leading underlayment company since 1972, is seeking a Commercial Sales Representative for the Baltimore-Washington-Northern Virginia Territory. The role involves generating revenue, managing relationships with applicators, contractors, and distributors, and promoting Maxxon products. The ideal candidate should have 5+ years in building product sales management, excellent customer service skills, and the ability to work independently and within a team. Maxxon offers competitive compensation, benefits, and a supportive work environment.

Procurement Manager

Company: EF Education First

Location: Washington, DC

Posted Jan 22, 2025

Staff Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

A fast-growing organization seeks a Staff Accountant with 2-6 years of experience. The role involves reconciling bank accounts, assisting with the monthly close process, preparing financial statements, and developing cost accounting processes. The ideal candidate should have a degree in Accounting or Finance, strong analytical skills, and experience with Microsoft Excel. Adaptability, self-motivation, and excellent communication skills are also required. Experience with NetSuite is a plus.

Marketing Coordinator

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

Clinical Assistant Professor in the Generalist Division (UWMC ML), Department of Obstetrics and Gynecology, University of Washington

Company: University of Washington

Location: Seattle, Washington

Posted Jan 22, 2025

The Department of Obstetrics and Gynecology at the University of Washington is recruiting a full-time academic generalist for the Clinical Assistant Professor rank. The role involves direct patient care, teaching residents and medical students, and contributing to research or education. The position offers opportunities for career growth and leadership, with a base salary ranging from $230,004 to $300,000 annually. Candidates must hold an MD or DO degree, be board certified or board eligible in Obstetrics and Gynecology, and have excellent clinical service and surgical proficiency in general obstetrics and gynecology.

Oracle Database Administrator

Company: GCyber

Location: Washington DC

Posted Jan 22, 2025

GCyber is looking for an Oracle Database Administrator to support a high-profile DISA customer. The role involves managing Oracle databases, performance monitoring, troubleshooting, security, backups, and data recovery. The ideal candidate should have an active DoD Top Secret/SCI clearance, relevant certifications, and prior experience with DISA and its support to mission partners.

Staff Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

The Staff Accountant role involves processing accounts payable transactions, managing cash receipts, reviewing expense reports, and preparing financial reports. The ideal candidate should have strong knowledge of ERP systems, excellent Excel skills, and 0-3 years of accounting experience. Benefits include competitive pay, insurance, 401K, bonuses, and potential for permanent employment. Addison Finance & Accounting offers professional development support and direct connections with hiring managers.

Sales Associate

Company: Coca-Cola

Location: Washington, DC

Posted Jan 22, 2025

Nurse Practitioner Gastroenterology (Swedish First Hill Campus)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Jan 22, 2025

The Swedish Digestive Health Institute in Seattle, Washington, is recruiting a full-time nurse practitioner for its IBD team. This role offers outpatient care, access to cutting-edge clinical trials, and collaboration with various specialties. The position is at a state-of-the-art facility with growth opportunities and competitive compensation between $132,000 and $183,000 per year. Seattle, the city where the role is based, is known for its robust economy, arts scene, and outdoor lifestyle.

Behavioral Health Customer Success Manager

Company: Office Practicum

Location: Fort Washington, PA / Remote

Posted Jan 22, 2025

The Customer Success Manager (CSM) - BH is responsible for ensuring customer success and loyalty throughout their journey with Nextstep. This role involves developing and managing project plans, leading client onboarding and training sessions, providing high-level product support, and collaborating with cross-functional teams. The ideal candidate should have a customer-focused approach, project management skills, and extensive knowledge of NSS. A Bachelor's degree and 5 years of client-focused experience are required. The role involves travel to client sites up to 25% and offers a salary of $65,000 - $75,000 per year.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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