Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Dec 20, 2024

Labcorp is seeking a Phlebotomist for a client office in Washington, DC. The role involves providing exceptional customer service, performing skilled specimen collections, and opportunities for growth. The position offers a pay range of $16.00 - $26.00 per hour and comprehensive benefits. Responsibilities include blood collections, specimen processing, and maintaining patient information logs. Requirements include phlebotomy certification, 2 years of experience preferred, and strong communication skills.

Staff Accountant

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

Job Responsibilities: Reconcile subsidiary bank accounts, Assist with monthly close process, Prepare month end journal entries and reporting package. Develop cost accounting analysis and inventory management processes. Create formal accounting policies and invoice creation. Adaptable and self-motivated team player required.

RVP, Agentforce + Data Cloud - Public Sector

Company: Salesforce

Location: Washington, DC

Posted Dec 20, 2024

Salesforce is seeking a dynamic and visionary Regional Vice President of Sales to lead the Agentforce sales team. The role involves driving long-term growth, fostering client relationships, and leveraging AI-driven technology. The ideal candidate should have a strong technical background, deep expertise in AI solutions, and a history of building high-performance sales teams.

Corporate Paralegal

Company: Meta

Location: Washington, DC

Posted Dec 20, 2024

Meta is seeking an experienced Corporate Paralegal to join its Legal department's securities and disclosures team. The role involves assisting with SEC filings, coordinating Section 16 filings, maintaining corporate records, and providing project management for special projects. The ideal candidate should have a Bachelor's Degree, 8+ years of experience in Paralegal or related fields, and corporate experience with public companies, emphasizing SEC compliance and corporate governance.

Client Service Associate

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A growing company, recognized by Forbes, is hiring Client Service Associates in Mclean. The role involves resolving client inquiries via phone, email, and live chat, setting up client accounts, ensuring compliance, and handling sensitive information. The position offers a catered lunch twice a week, a collaborative office environment, and a pay starting at $17/hr with potential increases. There's an opportunity to become a permanent team member after a 30-day evaluation.

PHYSICIST

Company: Department of the Navy - United States Fleet Forces Command

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. There may or may not be actual vacancies filled. No notice of result letters will be sent. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, and potential TOP SECRET/ SCI security clearance. The position is mission essential, requiring continuity of operations. A pre-employment drug test is mandatory. Qualifications include a physics degree or equivalent experience, and at least one year of specialized experience at GS-14 level.

Global Public Affairs Head, Hemophilia

Company: Sanofi U.S.

Location: Washington, DC

Posted Dec 20, 2024

Sanofi is seeking a Global Public Affairs Head for Hemophilia to lead public affairs strategies for the hemophilia portfolio, focusing on in-line and pipeline assets. The role involves developing global PA plans, engaging with stakeholders, and ensuring alignment with local realities. The ideal candidate should have a public health or health care related degree, 12+ years of relevant experience, and a strong track record in public affairs, policy development, and patient advocacy.

SUPERVISORY PHYSICAL SCIENTIST

Company: Department of the Navy - United States Fleet Forces Command

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' instructions. There may or may not be actual vacancies filled. No notice of result letters will be sent. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration (for males born after 12-31-59), TOP SECRET security clearance, and a pre-employment drug test. Qualifications require a degree in physical science, engineering, or mathematics with 24 semester hours in physical science or related engineering, or equivalent education and experience. Specialized experience needed includes instrumentation for precise timekeeping, planning and implementing new systems, expert knowledge in GPS, GNSS, NTP, and various coordinated time dissemination techniques.

Lead Building Engineer

Company: CBRE

Location: Washington, DC

Posted Dec 20, 2024

The job posting for Lead Building Engineer at CBRE describes a role that involves performing preventive and corrective maintenance, working under limited supervision, and applying trade skills such as carpentry, plumbing, and electrical work. The position requires a high school diploma or equivalent, four years of related experience, and various certifications. The company offers competitive compensation, benefits, and opportunities for growth and development.

Insurance Verification Specialist

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A health system in Virginia is hiring 1-2 insurance verification specialists. The role involves patient registration, scheduling appointments, and verifying insurances. Preferred skills include Epic experience, but it's not required. The pay rate is up to $18/hour and the location is Hampton, VA.

Grants Administrator

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A mid-level Grants Accountant position is available in Silver Spring, MD for a 6-month project. The role involves providing direct grant management support, administering grants, and engaging in the annual Standard Operating Procedure revision process. Qualifications include an undergraduate or graduate degree in Finance, Accounting, Economics, Business or a related field, 2-4 years of Financial Management experience, extensive knowledge of the Federal Grant Awarding System, and strong skills in financial analysis and reporting.

Federal - Server Architect - Infrastructure Team (Warehouse)

Company: Accenture

Location: Washington, DC

Posted Dec 20, 2024

Accenture Federal Services, located in New Cumberland, PA, is seeking a Server Architect to support the design of infrastructure for a modern Warehouse Execution System. The role involves working with Dematic iQ and Automated Material Handling Equipment to modernize a defense customer's largest warehouse. Key responsibilities include designing server, network, and storage infrastructure, participating in ordering and setups, conducting testing, and creating technical documentation. The ideal candidate should have a basic network understanding, server design/administration knowledge, and experience in technical training. Accenture is committed to diversity and inclusion, offering opportunities for continuous learning and growth.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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