Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

NP/PA Primary Care Opening in Spokane, WA

Company: Archway Physician Recruitment

Location: Spokane, Washington

Posted Dec 19, 2024

Archway Physician Recruitment is hiring for a full-time, permanent position for a Nurse Practitioner (NP) or Physician Assistant (PA) in Spokane, WA. The role involves primary care rounding in skilled nursing facilities with a flexible schedule, allowing for 4-5 days a week, including weekend coverage. The position offers long-term relationships with patients, diverse patient population, and interdisciplinary collaboration. Benefits include excellent comprehensive package, uncapped earning potential, and leadership opportunities. Spokane, known as the Lilac City, offers a rich cultural scene, abundant recreation, and lower housing costs compared to the Washington State average.

$300K potential for CRNA's in a Northern VA/D.C. Suburb - $90K Signing Bonus/ No Call CPH# JOB-3003365

Company: CompHealth

Location: Washington, Washington, D.C.

Posted Dec 19, 2024

A full-time CRNA opportunity is available in a Northern VA/Washington, D.C. suburb with a reputable private anesthesia group. The position offers competitive salary, $90K signing bonus, and profit sharing. It features a great work-life balance, long-tenured staff, and easy access to metropolitan amenities.

Telecom Program Manager - Cleared

Company: CDW

Location: Washington DC

Posted Dec 19, 2024

The job description for a project manager at CDW is detailed and outlines the responsibilities, required qualifications, and desired skills for the role. The position involves managing stakeholders, negotiating, project management, and problem-solving. The company offers a supportive work environment, benefits, and opportunities for career growth.

Industry Sales Specialist - Retail & Manufacturing

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 19, 2024

Thomson Reuters is seeking an Industry Sales Specialist to enhance its presence and market growth in the Retail and Manufacturing sectors. The role involves maintaining deep industry knowledge, collaborating with product and marketing teams, and developing sales strategies. The ideal candidate should have a Bachelor's degree, 10+ years of broad business experience, and industry-specific knowledge in retail and manufacturing. They should possess strong leadership, customer focus, and solution selling skills. Thomson Reuters offers a comprehensive benefits package, including wellbeing, learning & development, social impact, and purpose-driven work.

Sr. Systems Administrator

Company: Leidos

Location: Washington, DC

Posted Dec 19, 2024

The Leidos National Security Sector is seeking a Senior Systems Administrator for a position at the Pentagon. The role involves supporting the G2 Army MI Enterprise / SENTINEL program, providing IT services, and managing Microsoft server infrastructure. Key responsibilities include administering Active Directory services, integrating new technologies, and leading projects. The ideal candidate should have a Bachelor's degree with 8+ years of experience or a Master's degree with 6+ years of experience, along with an active DoD TS/SCI security clearance and relevant certifications. Advanced skills in Windows Server 2019 and Microsoft Azure are required. Preferred qualifications include knowledge of various systems and tools, understanding of help desk ticketing tools, and advanced PowerShell skills.

NP Nurse Practitioner for Anticoagulation - East of Cascades in Washington - Relo CPH# JOB-3004348

Company: CompHealth

Location: Wenatchee, Washington

Posted Dec 19, 2024

A regional health system in Washington state is recruiting Advanced Practice Providers (PA or NP) with anticoagulation experience for full-time, permanent positions. The role involves providing care both in-clinic and in-home, with an emphasis on building patient-provider relationships. The community offers a relaxed lifestyle, easy access to natural surroundings, and good schools. CompHealth is facilitating the recruitment process, offering services such as salary negotiation, interview coordination, and license assistance.

Maintenance Manager

Company: Bozzuto

Location: Washington, DC

Posted Dec 19, 2024

Bozzuto is a company that values community, inclusivity, and professional growth. They seek a Maintenance Manager with extensive experience in facilities and residential building maintenance, and a strong commitment to their core values. The role involves leading by example, hiring and developing teams, ensuring resident satisfaction, managing maintenance issues, and maintaining building efficiency. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement, fostering a supportive work environment.

Retail Manager 2

Company: Sodexo

Location: Washington, DC

Posted Dec 19, 2024

Sodexo is hiring a Chick-fil-A Retail Manager 2 for Howard University in Washington, DC. The role involves managing day-to-day operations in high-volume quick-service retail locations and food trucks, ensuring top culinary performance and high student satisfaction. The successful candidate should have strong leadership skills, food management experience, and a passion for customer service. Sodexo offers a comprehensive benefits package and values diversity and inclusion.

Product Sales Specialist-Risk

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 19, 2024

Thomson Reuters is seeking a Product Specialist to enhance their presence and market growth in Risk product lines for corporate customers. The role involves maintaining deep knowledge of industry trends, challenges, and competitive landscape, and supporting the development of training programs for account managers. The candidate will also participate in customer meetings, understand business needs, and present tailored solutions. Collaboration with sales, partnership, and alliance teams is required for GTM campaigns and product marketing. The ideal candidate should have 15+ years of broad business knowledge, product knowledge, and a customer-centric mindset. Thomson Reuters offers comprehensive benefits, a globally recognized culture, and opportunities for learning and development.

Lead Industry Analyst/Reporter, Technology/AI

Company: The Washington Post

Location: Washington, DC

Posted Dec 19, 2024

The Washington Post is seeking a high-profile Lead Analyst/Reporter with expertise in areas like Climate, Health, National Security, Technology/AI, or the Future of Work. The role involves shaping and delivering insightful analysis to C-Suite executives, thought leaders, and policy influencers. The ideal candidate is a respected industry thought leader with journalism experience, capable of translating complex subject matter into actionable insights. Key responsibilities include thought leadership, executive communication, content creation, media engagement, briefings & presentations, and product strategy. Requirements include 10+ years of media or publishing experience, proven ability to operate as a public-facing thought leader, strong analytical skills, exceptional communication skills, strategic mindset, and leadership experience. The compensation range is $172,300.00 - $320,100.00 USD annually.

Sr. Sales Executive, Public Safety (Texas & Oklahoma)

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 19, 2024

Thomson Reuters is seeking a Senior Sales Executive with 4-5 years of direct field sales experience, preferably in government markets, to join their Government Risk & Fraud Public Safety team. The role involves driving sales with new customers and growing existing revenues. Key responsibilities include achieving sales quotas, maintaining a sales pipeline in Salesforce, conducting customer meetings, and demonstrating products. The company offers a comprehensive benefits package, flexible work environment, and opportunities for professional growth.

Branch Operations Lead - Minnesota Ave - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 19, 2024

The job posting is for a Branch Operations Lead Trainee in Branch Banking. The role involves collaborating with the Branch Manager and employees to ensure accurate and efficient customer transactions, while maintaining a welcoming and friendly service. The successful candidate will help customers make the most of their money through education and advice, tailored to their financial needs. Key responsibilities include setting the branch environment for an exceptional customer experience, engaging with clients, managing cash devices, and supporting the Branch Manager in all aspects of branch operations. The ideal candidate should be detail-oriented, organized, and able to multi-task, with a dedication to following policies and procedures. Preferred qualifications include demonstrated ability to connect with customers, influence team members, and have some experience in branch banking or related fields. The company, Chase, is a leading financial services firm committed to creating engaged, lifelong relationships with customers and promoting diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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