Exceptional Customer Service Jobs in Washington DC

84,915 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

clinic hospital

Anesthesia Technician - Capitol Hill/Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jun 22, 2025

View Details Apply on healthecareers.com
travel full time

Physical Therapist

Company: Kaiser Permanente

Location: Federal Way, Washington

Posted Jun 15, 2025

View Details Apply on healthecareers.com
travel

Physical Therapist - Per Diem (Capitol Hill/Seattle)

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jun 08, 2025

View Details Apply on healthecareers.com
full time

Pharmacy Technician - Spokane

Company: Kaiser Permanente

Location: Spokane, Washington

Posted Jun 08, 2025

View Details Apply on healthecareers.com
403(b) 457(b) loan repayment program

Gastroenterologist

Company: PeaceHealth

Location: Bellingham, Washington

Posted Jun 22, 2025

View Details Apply on healthecareers.com
tuition reimbursement hospital residency

Clinical Pharmacist - St. Louis Region Float Pool - FT/Rotating Shifts

Company: Mercy

Location: Washington, Missouri

Posted Jun 08, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance loan repayment program

Gastroenterologist

Company: GI Alliance

Location: Tacoma, Washington

Posted Jun 22, 2025

View Details Apply on healthecareers.com
hospital full time

CT Technologist-Seattle-Full Time-$6 geo premium included!

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jun 15, 2025

View Details Apply on healthecareers.com
health system per diem be or bc

Per Diem OB Hospitalist Wanted in New Program - Northwest Washington

Company: Skagit Regional Health

Location: Mount Vernon, Washington

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Human Resources Project Manager

Company: Toll Brothers

Location: Fort Washington, PA

Posted Jun 12, 2025

Bachelor’s degree in business: Human Resources or related field. Responsible for the design, creation and implementation of effective, high quality, sustainable…

View Details Apply on SimplyHired
hospital contract part time

Advanced Urgent Care RN - 30 hours Bellevue 10:00am-10:30pm

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Jun 15, 2025

View Details Apply on healthecareers.com
mentorship clinic

Medical Assistant

Company: Kaiser Permanente

Location: Bothell, Washington

Posted Jun 22, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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