Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

Urgent Care Physician Assistant (Providence St. Mary Medical Center)

Company: Providence

Location: Walla Walla, Washington

Posted Dec 03, 2024

Providence is offering a full-time Urgent Care Physician Assistant position in Walla Walla, Washington. The role involves working in a collaborative, patient-centered care team with a guaranteed salary, quality incentives, signing bonus, and relocation assistance. The ideal candidate should be comfortable treating all ages and is welcome to apply, including new graduates. The compensation ranges from $133,798 to $181,759 per year. Walla Walla, the location, is known for its scenic beauty, western history, outdoor adventures, and small-town friendliness, along with numerous wineries and cultural attractions.

Cook

Company: Sodexo

Location: Washington, DC

Posted Dec 03, 2024

Sodexo is offering a full-time Cook position at MEDSTAR WASHINGTON HOSPITAL CENTER with varying shifts and competitive pay ranging from $7.25 to $19.50 per hour. The role involves preparing and serving nutritious dishes, reducing food waste, and providing excellent customer service. Successful candidates should be team-oriented, adaptable, reliable, and committed to maintaining a healthy/safe working environment. Sodexo provides a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Cook - Serenity Rehab and Health - Food

Company: Aramark

Location: Washington, DC

Posted Dec 03, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining food safety. The hourly rate is $17.50, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. No discrimination is practiced based on various characteristics. The position requires experience as a cook, knowledge of food preparation principles, and ability to acquire food safety certification.

Visa Consulting Analytics (VCA) MBA Intern – Summer 2025

Company: Visa

Location: Washington, DC

Posted Dec 03, 2024

Visa, a global leader in payments and technology, is seeking analytical individuals for its Consulting and Analytics team. The role involves delivering strategic consulting services to key Visa clients, conducting industry research, and creating custom analytics. The ideal candidate should have strong communication skills, excellent analytical abilities, and a willingness to collaborate across functional experts. The position requires travel up to 10% of the time and offers a competitive salary with comprehensive benefits. Visa is an equal opportunity employer.

Maintenance Technician - Lead

Company: KETTLER

Location: Washington, DC

Posted Dec 03, 2024

KETTLER is currently hiring a Lead Maintenance Technician for Dock 79 in Washington, DC. The role involves general maintenance, repairs, and maintaining the quality of apartment homes. Responsibilities include participating in maintenance projects, performing general repairs, supporting the Maintenance Manager with budgets, and responding to resident requests. The ideal candidate should have 3+ years of apartment maintenance experience, Universal EPA/CFC Certification, and strong understanding of HVAC repair. Excellent communication skills and the ability to work on-call emergencies are also required.

Business Development Executive - Defense

Company: Advanced Navigation

Location: Washington DC

Posted Dec 03, 2024

Advanced Navigation is a company that specializes in AI robotics and navigation technologies. They are looking for a candidate to grow their presence in the US Defense Market. The role involves business development, sales, and account management.

Network Relations Manager, Remote (VA, MD, DC)

Company: CVS Health

Location: Washington, DC

Posted Dec 03, 2024

CVS Health is seeking a professional with strong communication and problem-solving skills to manage provider risk management and maintain positive relationships. The role involves optimizing interactions with providers, managing servicing matters, and facilitating external meetings. The ideal candidate should have at least 3 years of experience in a similar environment, a working knowledge of business segment codes, and be willing to travel 10-15%. The company offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

Revenue Operations Business Partner

Company: Advanced Navigation

Location: Washington DC

Posted Dec 03, 2024

Advanced Navigation is a company that provides innovative AI robotics and navigation technologies. They are a supplier to major companies and are growing a team of inspired individuals. The role purpose is to provide real-time support to the sales team and manage operations.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Dec 03, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The pay range is $18.25 - $26.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Research Editor, Due Diligence

Company: Dow Jones

Location: Washington, DC

Posted Dec 03, 2024

Dow Jones is seeking a Research Editor for their Due Diligence team. The role involves creating high-quality reports on companies and individuals, ensuring accuracy and timeliness. The editor will contribute to guidelines, data, and tools for the team, and may assist other teams with special projects. Essential skills include excellent English writing, fluency in another language, strong research skills, and knowledge of international affairs. Preferred qualifications include previous Due Diligence experience and legal, business, or financial knowledge. Benefits include comprehensive healthcare, paid time off, retirement plans, and more. Dow Jones values diversity and offers reasonable accommodation.

Congress Reporter

Company: Dow Jones

Location: Washington, DC

Posted Dec 03, 2024

The Wall Street Journal is hiring a Congress reporter in Washington, DC. The ideal candidate should have extensive political knowledge, Washington and Capitol Hill experience, and at least five years of professional journalism experience. The role involves breaking news, developing original enterprise stories, and conceiving, reporting, and writing must-read stories. The job is based in the WSJ's Washington, DC office and offers a competitive salary range of $120,000 - $170,000. Dow Jones, the parent company, is an equal opportunity employer.

Front Desk Associate, Sports Club DC

Company: Equinox

Location: Washington, DC

Posted Dec 03, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking energetic Front Desk Associates. The company, known for its brands like Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is committed to high-performance living and innovation. The role involves professionally greeting members, scanning ID's, answering phones, addressing queries, maintaining a clean work area, and providing top-notch customer service. Candidates should have at least 1 year of customer service experience, be reliable, professional, computer literate, and friendly. They must be able to perform physical tasks like standing for long periods, walking, and lifting up to 50 lbs.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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